Software update 2.23.20 (All S watches except S9 Peak Pro)

Pierre L

@Egika
Thanks a lot for your help.

And do you know why I have always this message error when I am connection my watch to the Suuntoapp

Egika

@Pierre-L Same as before: Suuntolink cannot connect to the internet.
Do you have a firewall in place or is this a company computer?

Pierre L

@Egika
This is a company computer but I do not remember having this error message before.
I will try with my home computer => And if I have the same error what is the conclusion ?
Thanks

Egika

@Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well

how did it go on private PC?

wotus

Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

inkognito

@wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions?

wotus

@inkognito Possibly you are right, but I have set Raise-to-wake only for exercise and mostly I use display time out.

Tomas5

@inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

zhang965

@Tomas5 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

Yes it’s normal, the feature is called rise to wake, and when you drive you rise your hands it wakes up.

If you don’t like it you can request a new feature: while driving rise to not wake

freeheeler

@zhang965
or activate: do not disturb, while I’m driving

Brad_Olwin

@freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

@zhang965
or activate: do not disturb, while I’m driving

I like how well integrated the DND is, when in a theater or at home watching a movie in the evening and DND is selected there is no temptation to look at the watch as you cannot see the screen. This is a good example of IMHO how Suunto does a good job of thinking how users will need a feature and implementing the feature. A much less sophisticated option would be to simply turn off notifications but have a blazing watch face light up in a theater when you move your hand from the popcorn to your mouth….

freeheeler

@Brad_Olwin
fully agree. Suunto takes feedback and thinks beyond before pushing it to the market. I really appreciate that!

Djordje S

Was there any changes in steps counting?
I have noticed that for same distance it calculates cca 1000 steps less……

vcebrian

@Djordje-S I had problems in step counting wearing the S9P in left wrist when walking with last firmware, always 10-15% less steps than wearing in right wrist.

I think the problem is still there.

Tieutieu

@Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

@freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

EDIT : soft reset worked, no more issue.

After few days : just after I do a soft reset, it works…and then it doesn’t…
So, still have issue : can’t use Suunto apps
Any idea ? ( I certainly won’t make a hard reset ; prefer not using Suunto apps than loosing all setting and personal sports modes ! )

freeheeler

@Tieutieu
the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
I would try logout and in again from Suunto App as a next step

Tieutieu

@freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

@Tieutieu
the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
I would try logout and in again from Suunto App as a next step

Tried almost everything including your call.
Just after the resets I can select the apps…but few times after I can’t anymore. I see them in the options of the watch, but when I choses my app and then press the middle button to select, it goes back to the option screen with « no app » display instead of displaying app name…
Will wait for the next update to be fixed I hope

freeheeler

@Tieutieu
waiting for the next update might take some time and I haven’t heard of S+ apps stop working.
I recommend to send logs, I’ve pm you about it.

Kramble

@Tieutieu Same for me on my S9 peak…is it solve?

Tieutieu

@Kramble said in Software update 2.23.20 (All S watches except S9 Peak Pro):

@Tieutieu Same for me on my S9 peak…is it solve?

Hello ! Not solved, can’t use Climb App for now…not a big deal, hope next update will solve the issue.
I have seen comments relating same bug but with other apps.
I have send logs to suunto (thanks @freeheeler for help )