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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • E Offline
    Egika Platinum Member @Pierre L
    last edited by 9 Dec 2022, 14:38

    @Pierre-L Same as before: Suuntolink cannot connect to the internet.
    Do you have a firewall in place or is this a company computer?

    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
    Race S All Black - TI Canary - Titanium Courtney

    P 1 Reply Last reply 9 Dec 2022, 14:50 Reply Quote 0
    • P Offline
      Pierre L Bronze Member @Egika
      last edited by 9 Dec 2022, 14:50

      @Egika
      This is a company computer but I do not remember having this error message before.
      I will try with my home computer => And if I have the same error what is the conclusion ?
      Thanks

      E 1 Reply Last reply 12 Dec 2022, 09:28 Reply Quote 0
      • E Offline
        Egika Platinum Member @Pierre L
        last edited by 12 Dec 2022, 09:28

        @Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well šŸ˜„

        how did it go on private PC?

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        1 Reply Last reply Reply Quote 0
        • W Offline
          wotus Bronze Member
          last edited by 12 Dec 2022, 19:21

          Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
          I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

          I 1 Reply Last reply 12 Dec 2022, 19:24 Reply Quote 1
          • I Offline
            inkognito Platinum Member @wotus
            last edited by 12 Dec 2022, 19:24

            @wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions? šŸ˜„

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            W T 2 Replies Last reply 12 Dec 2022, 19:33 Reply Quote 0
            • W Offline
              wotus Bronze Member @inkognito
              last edited by 12 Dec 2022, 19:33

              @inkognito Possibly you are right, but I have set Raise-to-wake only for exercise and mostly I use display time out.

              1 Reply Last reply Reply Quote 0
              • T Offline
                Tomas5 @inkognito
                last edited by 12 Dec 2022, 20:18

                @inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                Z 1 Reply Last reply 12 Dec 2022, 20:44 Reply Quote 0
                • Z Offline
                  zhang965 @Tomas5
                  last edited by 12 Dec 2022, 20:44

                  @Tomas5 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                  inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                  Yes it’s normal, the feature is called rise to wake, and when you drive you rise your hands it wakes up.

                  If you don’t like it you can request a new feature: while driving rise to not wake

                  Winners Wear Winners

                  F 1 Reply Last reply 12 Dec 2022, 20:57 Reply Quote 3
                  • F Offline
                    freeheeler @zhang965
                    last edited by 12 Dec 2022, 20:57

                    @zhang965
                    or activate: do not disturb, while I’m driving

                    living sideways

                    B 1 Reply Last reply 13 Dec 2022, 13:12 Reply Quote 1
                    • B Offline
                      Brad_Olwin Moderator @freeheeler
                      last edited by Brad_Olwin 13 Dec 2022, 13:12

                      @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                      @zhang965
                      or activate: do not disturb, while I’m driving

                      I like how well integrated the DND is, when in a theater or at home watching a movie in the evening and DND is selected there is no temptation to look at the watch as you cannot see the screen. This is a good example of IMHO how Suunto does a good job of thinking how users will need a feature and implementing the feature. A much less sophisticated option would be to simply turn off notifications but have a blazing watch face light up in a theater when you move your hand from the popcorn to your mouth….

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      F 1 Reply Last reply 13 Dec 2022, 18:25 Reply Quote 3
                      • F Offline
                        freeheeler @Brad_Olwin
                        last edited by 13 Dec 2022, 18:25

                        @Brad_Olwin
                        fully agree. Suunto takes feedback and thinks beyond before pushing it to the market. I really appreciate that!

                        living sideways

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Djordje S Bronze Member
                          last edited by 13 Dec 2022, 23:25

                          Was there any changes in steps counting?
                          I have noticed that for same distance it calculates cca 1000 steps less……

                          V 1 Reply Last reply 14 Dec 2022, 08:51 Reply Quote 0
                          • V Offline
                            vcebrian @Djordje S
                            last edited by 14 Dec 2022, 08:51

                            @Djordje-S I had problems in step counting wearing the S9P in left wrist when walking with last firmware, always 10-15% less steps than wearing in right wrist.

                            I think the problem is still there.

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              Tieutieu Platinum Member @Tieutieu
                              last edited by Tieutieu 15 Dec 2022, 20:48

                              @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                              @freeheeler ok thanks. (have edited my post…was thinking ā€œsoftā€ but wrote "hard) :

                              EDIT : soft reset worked, no more issue.

                              After few days : just after I do a soft reset, it works…and then it doesn’t…
                              So, still have issue : can’t use Suunto apps
                              Any idea ? ( I certainly won’t make a hard reset ; prefer not using Suunto apps than loosing all setting and personal sports modes ! )

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              F 1 Reply Last reply 15 Dec 2022, 21:03 Reply Quote 0
                              • F Offline
                                freeheeler @Tieutieu
                                last edited by 15 Dec 2022, 21:03

                                @Tieutieu
                                the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
                                I would try logout and in again from Suunto App as a next step

                                living sideways

                                T 1 Reply Last reply 17 Dec 2022, 06:30 Reply Quote 0
                                • T Offline
                                  Tieutieu Platinum Member @freeheeler
                                  last edited by 17 Dec 2022, 06:30

                                  @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                  @Tieutieu
                                  the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
                                  I would try logout and in again from Suunto App as a next step

                                  Tried almost everything including your call.
                                  Just after the resets I can select the apps…but few times after I can’t anymore. I see them in the options of the watch, but when I choses my app and then press the middle button to select, it goes back to the option screen with Ā« no app Ā» display instead of displaying app name…
                                  Will wait for the next update to be fixed I hope

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  F 1 Reply Last reply 17 Dec 2022, 07:15 Reply Quote 1
                                  • F Offline
                                    freeheeler @Tieutieu
                                    last edited by 17 Dec 2022, 07:15

                                    @Tieutieu
                                    waiting for the next update might take some time and I haven’t heard of S+ apps stop working.
                                    I recommend to send logs, I’ve pm you about it.

                                    living sideways

                                    1 Reply Last reply Reply Quote 0
                                    • F freeheeler referenced this topic on 8 Jan 2023, 16:03
                                    • K Offline
                                      Kramble @Tieutieu
                                      last edited by Kramble 1 Aug 2023, 19:04 8 Jan 2023, 17:47

                                      @Tieutieu Same for me on my S9 peak…is it solve?

                                      Ambit 3 peak saphir
                                      Spartan Ultra (sold)
                                      S7 graphite copper
                                      S9 peak all black
                                      Vertical titanium green forest
                                      Wings

                                      T 1 Reply Last reply 9 Jan 2023, 16:37 Reply Quote 0
                                      • T Offline
                                        Tieutieu Platinum Member @Kramble
                                        last edited by 9 Jan 2023, 16:37

                                        @Kramble said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                        @Tieutieu Same for me on my S9 peak…is it solve?

                                        Hello ! Not solved, can’t use Climb App for now…not a big deal, hope next update will solve the issue.
                                        I have seen comments relating same bug but with other apps.
                                        I have send logs to suunto (thanks @freeheeler for help 😊 )

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        D 1 Reply Last reply 10 Jan 2023, 08:39 Reply Quote 1
                                        • D Online
                                          Dimitrios Kanellopoulos Community Manager @Tieutieu
                                          last edited by 10 Jan 2023, 08:39

                                          @Tieutieu I kinda had the same and it needed me to reboot the watch

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          T 1 Reply Last reply 10 Jan 2023, 09:02 Reply Quote 0
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