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    Fixed bugs by the new firmware update

    Scheduled Pinned Locked Moved Suunto 9 Peak
    32 Posts 11 Posters 1.8k Views 8 Watching
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    • EgikaE Offline
      Egika Platinum Member
      last edited by

      Yes, screenshot is from S9PP.
      I never thought it would be different in S9P. My bad.

      During navigation (breadcrumb screen etc), I press the lower button of swipe up (if touch is enabled).

      The following options are there in S9PP:

      • your location
      • find back
      • POIs
      • routes
      • bearing navigation
      • snap to route
      • compass
      • navigation settings

      the last one then has the compass calibration from my pic.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - Titanium Courtney
      Run Lime

      SimonS 1 Reply Last reply Reply Quote 0
      • Łukasz SzmigielŁ Offline
        Łukasz Szmigiel @Simon
        last edited by

        @Simon shouldn’t the watch ask itself for recalibration when it detects it’s off?

        S9PP 2.40.44

        inkognitoI 1 Reply Last reply Reply Quote 1
        • inkognitoI Offline
          inkognito Platinum Member @Łukasz Szmigiel
          last edited by

          @Łukasz-Szmigiel It should. But it does not in many cases… This has been already discussed several times… We need the ability to manually trigger the calibration…

          SV: fingers crossed :D
          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
          Despite some pretty bad luck, I still love Suunto!

          1 Reply Last reply Reply Quote 3
          • SimonS Offline
            Simon Bronze Member @Egika
            last edited by

            @Egika Unfortunately, no 😞 S9P doesn’t have Navigation Settings during an activity in the menu.

            Since the automatic calibration doesn’t properly work, one could consider it to be a bug - not being able to fix the issue without stopping the activity. It’s after all a very crucial function of the watch. And, as @inkognito says, it has been discussed. That’s certainly why it is now found in S9PP. So, I’m disappointed S9P was neglected.

            S9P Ti - ex Altimax, A3P, SV Ti

            EgikaE 1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Simon
              last edited by

              @Simon Interesting.
              But what is actually the issue with the built in compass?
              Theoretically it should only be mis-calibrated after exposure to a strong magnetic field. (and these should be detected by the watch itself asking for re-calibration)

              In all other situations the calibration should just stay and work.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - Titanium Courtney
              Run Lime

              SimonS PavlasP inkognitoI 3 Replies Last reply Reply Quote 0
              • SimonS Offline
                Simon Bronze Member @Egika
                last edited by Simon

                @Egika A strong magnet, like the original charger 😁 The compass is miscalibrated with almost every charge. Kind of a poor design choice.

                The issue is that the watch sometimes does detect the miscalibration, and sometimes not. More not, in my case - but that seems to be different from watch to watch.

                S9P Ti - ex Altimax, A3P, SV Ti

                1 Reply Last reply Reply Quote 2
                • PavlasP Away
                  Pavlas @Egika
                  last edited by

                  @Egika I thought the compass calibrated itself during activity.

                  🔺Vertical All Black

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                  sartoricS 1 Reply Last reply Reply Quote 2
                  • sartoricS Offline
                    sartoric Moderator @Pavlas
                    last edited by sartoric

                    @Pavlas
                    It should/can and you can help it doing the “8” dance 😁 Most of the time it works, not 100% based on my experience, especially if you have the screen standby

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    1 Reply Last reply Reply Quote 4
                    • inkognitoI Offline
                      inkognito Platinum Member @Egika
                      last edited by

                      @Egika Typical situtation looks like this:

                      • You trigger the bearing navigation. Or you simply check the compass while not moving. You immediatelly notice that the compass doesn’t work correctly - you rotate 30° and the bearing value stays the same.

                      • Watch obviously thinks that the compass is calibrated, but you can clearly see it is not!

                      • You try to do the “8” figure, for a minute or so… but it doesn’t get any better…

                      • So you are stuck with the wrongly calibrated compass… Excellent. Now you have 2 options: either stop the excercise and do the manual calibration from the Navigation settings; or find any magnet and wiggle it near your watch (then the watch finally realises that there is something wrong with the calibration and triggers the procedure)…

                      During those moments, when you are outside in the middle of nowhere and your rely on your watch, you sadly remember all those lovely “how to navigate in the mountains”, “why are Suunto watches best for outdoor exploration adventures” and “why navigating with a Suunto has never been better” official blog posts… Yeah, that would be lovely. But you cannot rely on your watch, because the compass doesn’t work properly…

                      SV: fingers crossed :D
                      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                      Despite some pretty bad luck, I still love Suunto!

                      sartoricS 1 Reply Last reply Reply Quote 5
                      • isaziI Online
                        isazi Moderator
                        last edited by

                        Well, this would not be considered a bug to fix but a feature request. It has been reported to Suunto few times, by me and others.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        EgikaE 1 Reply Last reply Reply Quote 2
                        • EgikaE Offline
                          Egika Platinum Member @isazi
                          last edited by

                          @isazi the compass showing the same diection while rotating 30° actually does sound like a bug to me.
                          User should not be bothered with finding and solving this manually…

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - Titanium Courtney
                          Run Lime

                          isaziI 1 Reply Last reply Reply Quote 4
                          • sartoricS Offline
                            sartoric Moderator @inkognito
                            last edited by sartoric

                            @inkognito said in Fixed bugs by the new firmware update:

                            But you cannot rely on your watch, because the compass doesn’t work properly…

                            to be fair, you just need to walk a minute (max) to use GPS direction

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            inkognitoI 1 Reply Last reply Reply Quote 1
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              just to solve this you can do the figure 8 thing and the compass will be re calibrated.

                              If the compass is not calibrated and the system understands that it will ask you todo so on the navigation screen when compass is used (not bearing navigation)

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
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                              1 Reply Last reply Reply Quote 0
                              • isaziI Online
                                isazi Moderator @Egika
                                last edited by

                                @Egika OP says his or her issue is that you cannot have manual calibration on demand. So not a bug, but a missing feature (a requested one in the forum already).

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                EgikaE 1 Reply Last reply Reply Quote 0
                                • EgikaE Offline
                                  Egika Platinum Member @isazi
                                  last edited by

                                  @isazi OP now says he wants manual calibration, because compass display stays the same while rorating watch by 30°. Plus watch not detecting there is an issue.

                                  My final understanding is, that manual calibration would actually be a workaround to solve an issue that should not be there in the first place… Don’t you agree?

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - Titanium Courtney
                                  Run Lime

                                  SimonS isaziI 2 Replies Last reply Reply Quote 2
                                  • SimonS Offline
                                    Simon Bronze Member @Egika
                                    last edited by

                                    @Egika Correct, I would prefer if the watch would always detect a miscalibrated compass. Or if doing a figure 8 would always work during an activity. The requested feature is merely a workaround. @isazi

                                    S9P Ti - ex Altimax, A3P, SV Ti

                                    1 Reply Last reply Reply Quote 0
                                    • isaziI Online
                                      isazi Moderator @Egika
                                      last edited by

                                      @Egika that is @inkognito commenting, not OP 🙂 And I agree with him, when you realize your compass is not calibrated but the watch thinks it is, you should be able to override that and ask for calibration. Simpler than expecting the watch to always autocalibrate correctly.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 1
                                      • inkognitoI Offline
                                        inkognito Platinum Member @sartoric
                                        last edited by

                                        @sartoric I don’t want GPS direction! I want to be able to use the bearing navigation… I want to point my watch to the mountain / tree / any landmark in sight and use the bearing for navigation… And I want to be able to use the compass when stationary…

                                        @Dimitrios-Kanellopoulos The figure 8 thing doesn’t always work! Trust me! I am using my watch for navigation in unknown terrain on weekly basis. There are situations, when the system doesn’t think that the compass is not calibrated even though you can clearly see that it is the case… In those situations, I was shaking my hand like crazy for over a minute and it did not help… We (I am clearly not the only one) keep reporting this and nothing happens…

                                        @Egika Indeed. All the ability of manual calibration during an excercise would solve all the issues…

                                        SV: fingers crossed :D
                                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                        Despite some pretty bad luck, I still love Suunto!

                                        SimonS sartoricS 2 Replies Last reply Reply Quote 4
                                        • SimonS Offline
                                          Simon Bronze Member @inkognito
                                          last edited by

                                          @inkognito Couldn’t agree more. As said, I’m very disappointed that such critical bugs are not fixed.

                                          Anyway, is there a list of bugs that have been fixed? All one can read on the Suunto website is the Suunto+ addition - which doesn’t interest me personally in the least. I want my watch to work, and don’t request new features.

                                          S9P Ti - ex Altimax, A3P, SV Ti

                                          Łukasz SzmigielŁ isaziI 2 Replies Last reply Reply Quote 2
                                          • Łukasz SzmigielŁ Offline
                                            Łukasz Szmigiel @Simon
                                            last edited by

                                            @Simon ther is no public changelog / bug tracker unfortunately.

                                            S9PP 2.40.44

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