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    Fixed bugs by the new firmware update

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • inkognitoI Offline
      inkognito Platinum Member @Łukasz Szmigiel
      last edited by

      @Łukasz-Szmigiel It should. But it does not in many cases… This has been already discussed several times… We need the ability to manually trigger the calibration…

      SV: fingers crossed :D
      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
      Despite some pretty bad luck, I still love Suunto!

      1 Reply Last reply Reply Quote 3
      • SimonS Offline
        Simon Bronze Member @Egika
        last edited by

        @Egika Unfortunately, no 😞 S9P doesn’t have Navigation Settings during an activity in the menu.

        Since the automatic calibration doesn’t properly work, one could consider it to be a bug - not being able to fix the issue without stopping the activity. It’s after all a very crucial function of the watch. And, as @inkognito says, it has been discussed. That’s certainly why it is now found in S9PP. So, I’m disappointed S9P was neglected.

        S9P Ti - ex Altimax, A3P, SV Ti

        EgikaE 1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member @Simon
          last edited by

          @Simon Interesting.
          But what is actually the issue with the built in compass?
          Theoretically it should only be mis-calibrated after exposure to a strong magnetic field. (and these should be detected by the watch itself asking for re-calibration)

          In all other situations the calibration should just stay and work.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - Titanium Courtney
          Run Lime

          SimonS PavlasP inkognitoI 3 Replies Last reply Reply Quote 0
          • SimonS Offline
            Simon Bronze Member @Egika
            last edited by Simon

            @Egika A strong magnet, like the original charger 😁 The compass is miscalibrated with almost every charge. Kind of a poor design choice.

            The issue is that the watch sometimes does detect the miscalibration, and sometimes not. More not, in my case - but that seems to be different from watch to watch.

            S9P Ti - ex Altimax, A3P, SV Ti

            1 Reply Last reply Reply Quote 2
            • PavlasP Offline
              Pavlas @Egika
              last edited by

              @Egika I thought the compass calibrated itself during activity.

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              sartoricS 1 Reply Last reply Reply Quote 2
              • sartoricS Offline
                sartoric Moderator @Pavlas
                last edited by sartoric

                @Pavlas
                It should/can and you can help it doing the “8” dance 😁 Most of the time it works, not 100% based on my experience, especially if you have the screen standby

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                1 Reply Last reply Reply Quote 4
                • inkognitoI Offline
                  inkognito Platinum Member @Egika
                  last edited by

                  @Egika Typical situtation looks like this:

                  • You trigger the bearing navigation. Or you simply check the compass while not moving. You immediatelly notice that the compass doesn’t work correctly - you rotate 30° and the bearing value stays the same.

                  • Watch obviously thinks that the compass is calibrated, but you can clearly see it is not!

                  • You try to do the “8” figure, for a minute or so… but it doesn’t get any better…

                  • So you are stuck with the wrongly calibrated compass… Excellent. Now you have 2 options: either stop the excercise and do the manual calibration from the Navigation settings; or find any magnet and wiggle it near your watch (then the watch finally realises that there is something wrong with the calibration and triggers the procedure)…

                  During those moments, when you are outside in the middle of nowhere and your rely on your watch, you sadly remember all those lovely “how to navigate in the mountains”, “why are Suunto watches best for outdoor exploration adventures” and “why navigating with a Suunto has never been better” official blog posts… Yeah, that would be lovely. But you cannot rely on your watch, because the compass doesn’t work properly…

                  SV: fingers crossed :D
                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                  Despite some pretty bad luck, I still love Suunto!

                  sartoricS 1 Reply Last reply Reply Quote 5
                  • isaziI Offline
                    isazi Moderator
                    last edited by

                    Well, this would not be considered a bug to fix but a feature request. It has been reported to Suunto few times, by me and others.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    EgikaE 1 Reply Last reply Reply Quote 2
                    • EgikaE Offline
                      Egika Platinum Member @isazi
                      last edited by

                      @isazi the compass showing the same diection while rotating 30° actually does sound like a bug to me.
                      User should not be bothered with finding and solving this manually…

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - Titanium Courtney
                      Run Lime

                      isaziI 1 Reply Last reply Reply Quote 4
                      • sartoricS Offline
                        sartoric Moderator @inkognito
                        last edited by sartoric

                        @inkognito said in Fixed bugs by the new firmware update:

                        But you cannot rely on your watch, because the compass doesn’t work properly…

                        to be fair, you just need to walk a minute (max) to use GPS direction

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        inkognitoI 1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          just to solve this you can do the figure 8 thing and the compass will be re calibrated.

                          If the compass is not calibrated and the system understands that it will ask you todo so on the navigation screen when compass is used (not bearing navigation)

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                          1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @Egika
                            last edited by

                            @Egika OP says his or her issue is that you cannot have manual calibration on demand. So not a bug, but a missing feature (a requested one in the forum already).

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            EgikaE 1 Reply Last reply Reply Quote 0
                            • EgikaE Offline
                              Egika Platinum Member @isazi
                              last edited by

                              @isazi OP now says he wants manual calibration, because compass display stays the same while rorating watch by 30°. Plus watch not detecting there is an issue.

                              My final understanding is, that manual calibration would actually be a workaround to solve an issue that should not be there in the first place… Don’t you agree?

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - Titanium Courtney
                              Run Lime

                              SimonS isaziI 2 Replies Last reply Reply Quote 2
                              • SimonS Offline
                                Simon Bronze Member @Egika
                                last edited by

                                @Egika Correct, I would prefer if the watch would always detect a miscalibrated compass. Or if doing a figure 8 would always work during an activity. The requested feature is merely a workaround. @isazi

                                S9P Ti - ex Altimax, A3P, SV Ti

                                1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Egika
                                  last edited by

                                  @Egika that is @inkognito commenting, not OP 🙂 And I agree with him, when you realize your compass is not calibrated but the watch thinks it is, you should be able to override that and ask for calibration. Simpler than expecting the watch to always autocalibrate correctly.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 1
                                  • inkognitoI Offline
                                    inkognito Platinum Member @sartoric
                                    last edited by

                                    @sartoric I don’t want GPS direction! I want to be able to use the bearing navigation… I want to point my watch to the mountain / tree / any landmark in sight and use the bearing for navigation… And I want to be able to use the compass when stationary…

                                    @Dimitrios-Kanellopoulos The figure 8 thing doesn’t always work! Trust me! I am using my watch for navigation in unknown terrain on weekly basis. There are situations, when the system doesn’t think that the compass is not calibrated even though you can clearly see that it is the case… In those situations, I was shaking my hand like crazy for over a minute and it did not help… We (I am clearly not the only one) keep reporting this and nothing happens…

                                    @Egika Indeed. All the ability of manual calibration during an excercise would solve all the issues…

                                    SV: fingers crossed :D
                                    S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                    Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                    Despite some pretty bad luck, I still love Suunto!

                                    SimonS sartoricS 2 Replies Last reply Reply Quote 4
                                    • SimonS Offline
                                      Simon Bronze Member @inkognito
                                      last edited by

                                      @inkognito Couldn’t agree more. As said, I’m very disappointed that such critical bugs are not fixed.

                                      Anyway, is there a list of bugs that have been fixed? All one can read on the Suunto website is the Suunto+ addition - which doesn’t interest me personally in the least. I want my watch to work, and don’t request new features.

                                      S9P Ti - ex Altimax, A3P, SV Ti

                                      Łukasz SzmigielŁ isaziI 2 Replies Last reply Reply Quote 2
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel @Simon
                                        last edited by

                                        @Simon ther is no public changelog / bug tracker unfortunately.

                                        S9PP 2.40.44

                                        1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @Simon
                                          last edited by

                                          @Simon nothing public, some bugs are mentioned in this forum, especially ones that have been reported here.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 1
                                          • sartoricS Offline
                                            sartoric Moderator @inkognito
                                            last edited by

                                            @inkognito
                                            I just replied to what you said about “can’t rely on watch for direction” , that in fact it’s not fair as you can use gps data.

                                            That said, I would rely on physical compass and map if know I’m going “outside in the middle of nowhere” 😉

                                            SVTS - 2.40.38
                                            SSSWHR BARO Amber - 2.8.32
                                            Samsung A5 2016 - Android 7.0
                                            Samsung A33 2022 - Android 14 - One UI 6.1
                                            Suunto App Android 5.2.5 beta
                                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                            inkognitoI 1 Reply Last reply Reply Quote 0
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