Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Fixed bugs by the new firmware update

    Scheduled Pinned Locked Moved Suunto 9 Peak
    32 Posts 11 Posters 1.8k Views 8 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • SimonS Offline
      Simon Bronze Member @Egika
      last edited by

      @Egika Unfortunately, no 😞 S9P doesn’t have Navigation Settings during an activity in the menu.

      Since the automatic calibration doesn’t properly work, one could consider it to be a bug - not being able to fix the issue without stopping the activity. It’s after all a very crucial function of the watch. And, as @inkognito says, it has been discussed. That’s certainly why it is now found in S9PP. So, I’m disappointed S9P was neglected.

      S9P Ti - ex Altimax, A3P, SV Ti

      EgikaE 1 Reply Last reply Reply Quote 0
      • EgikaE Offline
        Egika Platinum Member @Simon
        last edited by

        @Simon Interesting.
        But what is actually the issue with the built in compass?
        Theoretically it should only be mis-calibrated after exposure to a strong magnetic field. (and these should be detected by the watch itself asking for re-calibration)

        In all other situations the calibration should just stay and work.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - Titanium Courtney
        Run Lime

        SimonS PavlasP inkognitoI 3 Replies Last reply Reply Quote 0
        • SimonS Offline
          Simon Bronze Member @Egika
          last edited by Simon

          @Egika A strong magnet, like the original charger 😁 The compass is miscalibrated with almost every charge. Kind of a poor design choice.

          The issue is that the watch sometimes does detect the miscalibration, and sometimes not. More not, in my case - but that seems to be different from watch to watch.

          S9P Ti - ex Altimax, A3P, SV Ti

          1 Reply Last reply Reply Quote 2
          • PavlasP Away
            Pavlas @Egika
            last edited by

            @Egika I thought the compass calibrated itself during activity.

            đŸ”șVertical All Black

            ex:
            Ambit2 Black
            Ambit3 Peak Sapphire
            Spartan Ultra Stealth Titanium
            S9B All Black
            Ocean All Black (for testing only)
            >>> YouTube Channel <<<

            sartoricS 1 Reply Last reply Reply Quote 2
            • sartoricS Offline
              sartoric Moderator @Pavlas
              last edited by sartoric

              @Pavlas
              It should/can and you can help it doing the “8” dance 😁 Most of the time it works, not 100% based on my experience, especially if you have the screen standby

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              1 Reply Last reply Reply Quote 4
              • inkognitoI Offline
                inkognito Platinum Member @Egika
                last edited by

                @Egika Typical situtation looks like this:

                • You trigger the bearing navigation. Or you simply check the compass while not moving. You immediatelly notice that the compass doesn’t work correctly - you rotate 30° and the bearing value stays the same.

                • Watch obviously thinks that the compass is calibrated, but you can clearly see it is not!

                • You try to do the “8” figure, for a minute or so
 but it doesn’t get any better


                • So you are stuck with the wrongly calibrated compass
 Excellent. Now you have 2 options: either stop the excercise and do the manual calibration from the Navigation settings; or find any magnet and wiggle it near your watch (then the watch finally realises that there is something wrong with the calibration and triggers the procedure)


                During those moments, when you are outside in the middle of nowhere and your rely on your watch, you sadly remember all those lovely “how to navigate in the mountains”, “why are Suunto watches best for outdoor exploration adventures” and “why navigating with a Suunto has never been better” official blog posts
 Yeah, that would be lovely. But you cannot rely on your watch, because the compass doesn’t work properly


                SV: fingers crossed :D
                S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                Despite some pretty bad luck, I still love Suunto!

                sartoricS 1 Reply Last reply Reply Quote 5
                • isaziI Online
                  isazi Moderator
                  last edited by

                  Well, this would not be considered a bug to fix but a feature request. It has been reported to Suunto few times, by me and others.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  EgikaE 1 Reply Last reply Reply Quote 2
                  • EgikaE Offline
                    Egika Platinum Member @isazi
                    last edited by

                    @isazi the compass showing the same diection while rotating 30° actually does sound like a bug to me.
                    User should not be bothered with finding and solving this manually


                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - Titanium Courtney
                    Run Lime

                    isaziI 1 Reply Last reply Reply Quote 4
                    • sartoricS Offline
                      sartoric Moderator @inkognito
                      last edited by sartoric

                      @inkognito said in Fixed bugs by the new firmware update:

                      But you cannot rely on your watch, because the compass doesn’t work properly


                      to be fair, you just need to walk a minute (max) to use GPS direction

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      inkognitoI 1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        just to solve this you can do the figure 8 thing and the compass will be re calibrated.

                        If the compass is not calibrated and the system understands that it will ask you todo so on the navigation screen when compass is used (not bearing navigation)

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 0
                        • isaziI Online
                          isazi Moderator @Egika
                          last edited by

                          @Egika OP says his or her issue is that you cannot have manual calibration on demand. So not a bug, but a missing feature (a requested one in the forum already).

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          EgikaE 1 Reply Last reply Reply Quote 0
                          • EgikaE Offline
                            Egika Platinum Member @isazi
                            last edited by

                            @isazi OP now says he wants manual calibration, because compass display stays the same while rorating watch by 30°. Plus watch not detecting there is an issue.

                            My final understanding is, that manual calibration would actually be a workaround to solve an issue that should not be there in the first place
 Don’t you agree?

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - Titanium Courtney
                            Run Lime

                            SimonS isaziI 2 Replies Last reply Reply Quote 2
                            • SimonS Offline
                              Simon Bronze Member @Egika
                              last edited by

                              @Egika Correct, I would prefer if the watch would always detect a miscalibrated compass. Or if doing a figure 8 would always work during an activity. The requested feature is merely a workaround. @isazi

                              S9P Ti - ex Altimax, A3P, SV Ti

                              1 Reply Last reply Reply Quote 0
                              • isaziI Online
                                isazi Moderator @Egika
                                last edited by

                                @Egika that is @inkognito commenting, not OP 🙂 And I agree with him, when you realize your compass is not calibrated but the watch thinks it is, you should be able to override that and ask for calibration. Simpler than expecting the watch to always autocalibrate correctly.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 1
                                • inkognitoI Offline
                                  inkognito Platinum Member @sartoric
                                  last edited by

                                  @sartoric I don’t want GPS direction! I want to be able to use the bearing navigation
 I want to point my watch to the mountain / tree / any landmark in sight and use the bearing for navigation
 And I want to be able to use the compass when stationary


                                  @Dimitrios-Kanellopoulos The figure 8 thing doesn’t always work! Trust me! I am using my watch for navigation in unknown terrain on weekly basis. There are situations, when the system doesn’t think that the compass is not calibrated even though you can clearly see that it is the case
 In those situations, I was shaking my hand like crazy for over a minute and it did not help
 We (I am clearly not the only one) keep reporting this and nothing happens


                                  @Egika Indeed. All the ability of manual calibration during an excercise would solve all the issues


                                  SV: fingers crossed :D
                                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                  Despite some pretty bad luck, I still love Suunto!

                                  SimonS sartoricS 2 Replies Last reply Reply Quote 4
                                  • SimonS Offline
                                    Simon Bronze Member @inkognito
                                    last edited by

                                    @inkognito Couldn’t agree more. As said, I’m very disappointed that such critical bugs are not fixed.

                                    Anyway, is there a list of bugs that have been fixed? All one can read on the Suunto website is the Suunto+ addition - which doesn’t interest me personally in the least. I want my watch to work, and don’t request new features.

                                    S9P Ti - ex Altimax, A3P, SV Ti

                                    Ɓukasz SzmigielƁ isaziI 2 Replies Last reply Reply Quote 2
                                    • Ɓukasz SzmigielƁ Offline
                                      Ɓukasz Szmigiel @Simon
                                      last edited by

                                      @Simon ther is no public changelog / bug tracker unfortunately.

                                      S9PP 2.40.44

                                      1 Reply Last reply Reply Quote 0
                                      • isaziI Online
                                        isazi Moderator @Simon
                                        last edited by

                                        @Simon nothing public, some bugs are mentioned in this forum, especially ones that have been reported here.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 1
                                        • sartoricS Offline
                                          sartoric Moderator @inkognito
                                          last edited by

                                          @inkognito
                                          I just replied to what you said about “can’t rely on watch for direction” , that in fact it’s not fair as you can use gps data.

                                          That said, I would rely on physical compass and map if know I’m going “outside in the middle of nowhere” 😉

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          inkognitoI 1 Reply Last reply Reply Quote 0
                                          • inkognitoI Offline
                                            inkognito Platinum Member @sartoric
                                            last edited by inkognito

                                            @sartoric No worries, I usually have my physical compass and a map with me. But, you know, I didn’t buy a watch with a compass and nice bearing navigation functionality to still need to carry the physical compass all the times 🙂

                                            SV: fingers crossed :D
                                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                            Despite some pretty bad luck, I still love Suunto!

                                            1 Reply Last reply Reply Quote 7
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy