Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    [solved] Reboot during activities

    Scheduled Pinned Locked Moved Suunto 9
    135 Posts 31 Posters 13.8k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • freeheelerF Offline
      freeheeler @fecek
      last edited by

      @fecek
      I’m referring to the message @isazi has sent us the other day. I don’t think it’s an invalid logic

      living sideways

      1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @fecek
        last edited by

        @fecek said in Reboot during activities:

        This is probably my last post on this forum as I am switching to a passive mode.
        I really do not want to argue with you guys as I’ve already spent too much time and energy investigating the issue, reporting it via “official” channels (also unofficialy here), and other than that due to a bug I’ve lost 75$ that I would donate to an animal care organization.

        Being a tester for a company makes you officially related because you are bound by an employment contract. At least if you speak of real-deal testers. Your argument seems invalid.

        So once a bug is reported (by one of the testers) “we” know that Suunto is working on it, it’s somehow implicit.

        Bye!

        The testers are not paid so there is no employment contract and they are not employees. We sign an NDA and that is all. Second, we are testers only, we can certainly provide opinions and send bug reports but we have no say in prioritizing fixes to those bugs or other information. We only know if a bug has been acknowledged officially, that is it.
        So you seem to think we know so much more than we do. All of our time here is voluntary as we try to help. Reporting via official channels is important as we do not provide numbers of affected users.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        zhang965Z 1 Reply Last reply Reply Quote 7
        • zhang965Z Offline
          zhang965 @Brad_Olwin
          last edited by

          Brad_Olwin said in Reboot during activities:

          So you seem to think we know so much more than we do.

          @fecek I approve this, this guy even don’t know which watch he wears, how could you ask him to share more, it’s way too much.

          🤦 🤦 🤦

          Winners Wear Winners

          sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote -1
          • sartoricS Offline
            sartoric Moderator @zhang965
            last edited by

            @zhang965 said in Reboot during activities:

            Brad_Olwin said in Reboot during activities:

            So you seem to think we know so much more than we do.

            @fecek I approve this, this guy even don’t know which watch he wears, how could you ask him to share more, it’s way too much.

            🤦 🤦 🤦

            Hey kid, stop it.
            The joke is (maybe) funny once, the second time is boring, then it bombs so hard that can even be heard in other galaxies making aliens so unhappy to beg for death.
            You start sounding as a sad old doomed comedian that probably forgot too to get his pills.

            You don’t like him ? We get it. Your problem.

            Since this kind of comments are useless, off topic and very probably violate any existing netiquette, it will be deleted from now on.

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            zhang965Z 1 Reply Last reply Reply Quote 3
            • zhang965Z Offline
              zhang965 @sartoric
              last edited by

              @sartoric said in Reboot during activities:

              @zhang965 said in Reboot during activities:

              Brad_Olwin said in Reboot during activities:

              So you seem to think we know so much more than we do.

              @fecek I approve this, this guy even don’t know which watch he wears, how could you ask him to share more, it’s way too much.

              🤦 🤦 🤦

              Hey kid, stop it.
              The joke is (maybe) funny once, the second time is boring, then it bombs so hard that can even be heard in other galaxies making aliens so unhappy to beg for death.
              You start sounding as a sad old doomed comedian that probably forgot too to get his pills.

              You don’t like him ? We get it. Your problem.

              Since this kind of comments are useless, off topic and very probably violate any existing netiquette, it will be deleted from now on.

              I’m so sad that you consider it was a joke,
              It never be a joke, it’s a tragic .

              Winners Wear Winners

              freeheelerF sartoricS 2 Replies Last reply Reply Quote 1
              • freeheelerF Offline
                freeheeler @zhang965
                last edited by

                @zhang965
                I support @sartoric 's statement. it is a technical forum and not about bashing on anybody. especially not on supportive and helpful people who spend a lot of time improving the product and give advice to people who seek help

                living sideways

                zhang965Z 1 Reply Last reply Reply Quote 4
                • sartoricS Offline
                  sartoric Moderator @zhang965
                  last edited by

                  @zhang965 said in Reboot during activities:

                  I’m so sad that you consider it was a joke,
                  It never be a joke, it’s a tragic .

                  Well, I’ll live with it

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  1 Reply Last reply Reply Quote 0
                  • zhang965Z Offline
                    zhang965 @freeheeler
                    last edited by

                    @freeheeler said in Reboot during activities:

                    @zhang965
                    I support @sartoric 's statement. it is a technical forum and not about bashing on anybody. especially not on supportive and helpful people who spend a lot of time improving the product and give advice to people who seek help

                    Oh so what, scare me to delete my post?

                    It looks like you guys are already well integrated into a Chinese company.

                    Winners Wear Winners

                    freeheelerF 1 Reply Last reply Reply Quote -3
                    • freeheelerF Offline
                      freeheeler @zhang965
                      last edited by

                      @zhang965
                      the condescending comments will go on, but I’m not getting involved in that.
                      useless and off-topic comments reduce the quality of this forum.
                      I appreciate the high quality of this forum and I wish it remains like that.

                      living sideways

                      1 Reply Last reply Reply Quote 4
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @zhang965
                        last edited by

                        @zhang965 said in Reboot during activities:

                        Brad_Olwin said in Reboot during activities:

                        @fecek I approve this, this guy even don’t know which watch he wears, how could you ask him to share more, it’s way too much.

                        🤦 🤦 🤦

                        Well at least you know now that all Suunto bugs arise from my ineptitude.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator
                          last edited by

                          So in another post it has been mentioned that people that want to downgrade to the previous stable firmware because of this issue will be helped to downgrade.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          zadowZ 1 Reply Last reply Reply Quote 0
                          • ReinerR Offline
                            Reiner Bronze Member @chargerunner
                            last edited by Reiner

                            @chargerunner said in Reboot during activities:

                            Could you keep us updated after maybe 10 more days?

                            Issue solved by users himself… No more crashes since downgrading.
                            100% stabile since 18 days!

                            Big shame on suunto, they missed the chance to provide good support on this topic.

                            Watch: Suunto Race S

                            T C 2 Replies Last reply Reply Quote 5
                            • zadowZ Offline
                              zadow @isazi
                              last edited by

                              @isazi this morning I faced this issue for the first time. I updated to the latest FW few days after it was issued. No problem up to today. Restart occured for the first time today. Activity was Indoor Cycling and sport App used was Drink Reminder. Therefore no GPS. Does it still make sense to provide you the logs?
                              Thanks!

                              Suunto S9 Baro Titanium, Ironman l.e.
                              Suunto Smart Sensor
                              Wahoo Tickr FIT
                              Hammerhead Karoo 2

                              Swim Ride Run Rest Repeat

                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @zadow
                                last edited by

                                @zadow sure, I can ask you some details in PM

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                zadowZ 1 Reply Last reply Reply Quote 0
                                • Mff73M Offline
                                  Mff73
                                  last edited by

                                  I am not impacted here, and can’t help in any way, except with silly logic of testing. What about this one :

                                  From my past experience, downgrading seems to reset the watch quite very deep.
                                  What about testing a downgrade AND re-update after, and see…?

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    TiagoSPM @Reiner
                                    last edited by

                                    @Reiner said in Reboot during activities:

                                    @chargerunner said in Reboot during activities:

                                    Could you keep us updated after maybe 10 more days?

                                    Issue solved by users himself… No more crashes since downgrading.
                                    100% stabile since 18 days!

                                    Big shame on suunto, they missed the chance to provide good support on this topic.

                                    1 Reply Last reply Reply Quote 0
                                    • zadowZ Offline
                                      zadow @isazi
                                      last edited by

                                      @isazi I sent you a PM with details, thanks!

                                      Suunto S9 Baro Titanium, Ironman l.e.
                                      Suunto Smart Sensor
                                      Wahoo Tickr FIT
                                      Hammerhead Karoo 2

                                      Swim Ride Run Rest Repeat

                                      1 Reply Last reply Reply Quote 1
                                      • C Offline
                                        chargerunner Bronze Member @Reiner
                                        last edited by

                                        @Reiner Thank you for the update! 👍 😁 I also followed your footstep, I finally downgraded my watch to the previous firmware last Wednesday. Hope I can gain back my peace of mind like you😊

                                        1 Reply Last reply Reply Quote 1
                                        • glaucidium.passerinumG Offline
                                          glaucidium.passerinum
                                          last edited by glaucidium.passerinum

                                          It has been quite stable for a few weeks, then today I got a new black screen and reboot after 30 s into my activity. I’ll try the downgrade…
                                          This random reboot is quite strange indeed, I can’t see any pattern…

                                          Edit : it seems there is a firmware fix on sight : https://forum.suunto.com/post/115399

                                          Hopefully soon…

                                          isaziI 1 Reply Last reply Reply Quote 1
                                          • isaziI Offline
                                            isazi Moderator @glaucidium.passerinum
                                            last edited by

                                            @glaucidium-passerinum if you contact @Dimitrios-Kanellopoulos you can have the new firmware already, and test it.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy