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    [solved] Reboot during activities

    Scheduled Pinned Locked Moved Suunto 9
    135 Posts 31 Posters 13.8k Views
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    • zhang965Z Offline
      zhang965 @freeheeler
      last edited by

      @freeheeler said in Reboot during activities:

      @zhang965
      I support @sartoric 's statement. it is a technical forum and not about bashing on anybody. especially not on supportive and helpful people who spend a lot of time improving the product and give advice to people who seek help

      Oh so what, scare me to delete my post?

      It looks like you guys are already well integrated into a Chinese company.

      Winners Wear Winners

      freeheelerF 1 Reply Last reply Reply Quote -3
      • freeheelerF Offline
        freeheeler @zhang965
        last edited by

        @zhang965
        the condescending comments will go on, but I’m not getting involved in that.
        useless and off-topic comments reduce the quality of this forum.
        I appreciate the high quality of this forum and I wish it remains like that.

        living sideways

        1 Reply Last reply Reply Quote 4
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @zhang965
          last edited by

          @zhang965 said in Reboot during activities:

          Brad_Olwin said in Reboot during activities:

          @fecek I approve this, this guy even don’t know which watch he wears, how could you ask him to share more, it’s way too much.

          🤦 🤦 🤦

          Well at least you know now that all Suunto bugs arise from my ineptitude.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator
            last edited by

            So in another post it has been mentioned that people that want to downgrade to the previous stable firmware because of this issue will be helped to downgrade.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            zadowZ 1 Reply Last reply Reply Quote 0
            • ReinerR Offline
              Reiner Bronze Member @chargerunner
              last edited by Reiner

              @chargerunner said in Reboot during activities:

              Could you keep us updated after maybe 10 more days?

              Issue solved by users himself… No more crashes since downgrading.
              100% stabile since 18 days!

              Big shame on suunto, they missed the chance to provide good support on this topic.

              Watch: Suunto Race S

              T C 2 Replies Last reply Reply Quote 5
              • zadowZ Offline
                zadow @isazi
                last edited by

                @isazi this morning I faced this issue for the first time. I updated to the latest FW few days after it was issued. No problem up to today. Restart occured for the first time today. Activity was Indoor Cycling and sport App used was Drink Reminder. Therefore no GPS. Does it still make sense to provide you the logs?
                Thanks!

                Suunto S9 Baro Titanium, Ironman l.e.
                Suunto Smart Sensor
                Wahoo Tickr FIT
                Hammerhead Karoo 2

                Swim Ride Run Rest Repeat

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @zadow
                  last edited by

                  @zadow sure, I can ask you some details in PM

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  zadowZ 1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73
                    last edited by

                    I am not impacted here, and can’t help in any way, except with silly logic of testing. What about this one :

                    From my past experience, downgrading seems to reset the watch quite very deep.
                    What about testing a downgrade AND re-update after, and see…?

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      TiagoSPM @Reiner
                      last edited by

                      @Reiner said in Reboot during activities:

                      @chargerunner said in Reboot during activities:

                      Could you keep us updated after maybe 10 more days?

                      Issue solved by users himself… No more crashes since downgrading.
                      100% stabile since 18 days!

                      Big shame on suunto, they missed the chance to provide good support on this topic.

                      1 Reply Last reply Reply Quote 0
                      • zadowZ Offline
                        zadow @isazi
                        last edited by

                        @isazi I sent you a PM with details, thanks!

                        Suunto S9 Baro Titanium, Ironman l.e.
                        Suunto Smart Sensor
                        Wahoo Tickr FIT
                        Hammerhead Karoo 2

                        Swim Ride Run Rest Repeat

                        1 Reply Last reply Reply Quote 1
                        • C Offline
                          chargerunner Bronze Member @Reiner
                          last edited by

                          @Reiner Thank you for the update! 👍 😁 I also followed your footstep, I finally downgraded my watch to the previous firmware last Wednesday. Hope I can gain back my peace of mind like you😊

                          1 Reply Last reply Reply Quote 1
                          • glaucidium.passerinumG Offline
                            glaucidium.passerinum
                            last edited by glaucidium.passerinum

                            It has been quite stable for a few weeks, then today I got a new black screen and reboot after 30 s into my activity. I’ll try the downgrade…
                            This random reboot is quite strange indeed, I can’t see any pattern…

                            Edit : it seems there is a firmware fix on sight : https://forum.suunto.com/post/115399

                            Hopefully soon…

                            isaziI 1 Reply Last reply Reply Quote 1
                            • isaziI Offline
                              isazi Moderator @glaucidium.passerinum
                              last edited by

                              @glaucidium-passerinum if you contact @Dimitrios-Kanellopoulos you can have the new firmware already, and test it.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Firmware link for S9B with the fix

                                https://drive.google.com/file/d/13BHGOaBOaW2T_TIxg9Jz_Ajg1hQuw5CB/view?usp=share_link

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                glaucidium.passerinumG ? Andi BuzerA BrunoHB 4 Replies Last reply Reply Quote 4
                                • glaucidium.passerinumG Offline
                                  glaucidium.passerinum @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos Thanks. But I guess it’s only for S9B and not S9 ?

                                  zhang965Z 1 Reply Last reply Reply Quote 0
                                  • zhang965Z Offline
                                    zhang965 @glaucidium.passerinum
                                    last edited by

                                    @glaucidium-passerinum Ibiza is S9B, cannot used on s9

                                    Winners Wear Winners

                                    S 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      Spree Bronze Member @zhang965
                                      last edited by Spree

                                      @zhang965 Yes it can. It works just fine, simply doesn’t use the “baro” based stuff.

                                      inkognitoI zhang965Z 2 Replies Last reply Reply Quote 1
                                      • inkognitoI Offline
                                        inkognito Platinum Member @Spree
                                        last edited by

                                        @Spree I confirm this. I’m testing this new firmware with S9 (non-baro). It works perfectly fine with S9 and I haven’t had any crash/reboot since I installed it (6 days ago)…

                                        SV: fingers crossed :D
                                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                        Despite some pretty bad luck, I still love Suunto!

                                        1 Reply Last reply Reply Quote 3
                                        • zhang965Z Offline
                                          zhang965 @Spree
                                          last edited by

                                          @Spree said in Reboot during activities:

                                          @zhang965 Yes it can. It works just fine, simply doesn’t use the “baro” based stuff.

                                          Great news good to know

                                          Winners Wear Winners

                                          1 Reply Last reply Reply Quote 0
                                          • ? Offline
                                            A Former User @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos Hello! This is the same for S9 (non baro). I have a friend with this model that on the weekend reported me that have random reboots in middle of an activity in the last weeks. Thank you!

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
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