[solved] Reboot during activities

[isazi]

@zadow sure, I can ask you some details in PM

[Mff73]

I am not impacted here, and can’t help in any way, except with silly logic of testing. What about this one :

From my past experience, downgrading seems to reset the watch quite very deep.
What about testing a downgrade AND re-update after, and see…?

[TiagoSPM]

@Reiner said in Reboot during activities:

@chargerunner said in Reboot during activities:

Could you keep us updated after maybe 10 more days?

Issue solved by users himself… No more crashes since downgrading.
100% stabile since 18 days!

Big shame on suunto, they missed the chance to provide good support on this topic.

[zadow]

@isazi I sent you a PM with details, thanks!

[chargerunner]

@Reiner Thank you for the update! I also followed your footstep, I finally downgraded my watch to the previous firmware last Wednesday. Hope I can gain back my peace of mind like you

[glaucidium.passerinum]

It has been quite stable for a few weeks, then today I got a new black screen and reboot after 30 s into my activity. I’ll try the downgrade…
This random reboot is quite strange indeed, I can’t see any pattern…

Edit : it seems there is a firmware fix on sight : https://forum.suunto.com/post/115399

Hopefully soon…

[isazi]

@glaucidium-passerinum if you contact @Dimitrios-Kanellopoulos you can have the new firmware already, and test it.

[Dimitrios Kanellopoulos]

Firmware link for S9B with the fix

https://drive.google.com/file/d/13BHGOaBOaW2T_TIxg9Jz_Ajg1hQuw5CB/view?usp=share_link

[glaucidium.passerinum]

@Dimitrios-Kanellopoulos Thanks. But I guess it’s only for S9B and not S9 ?

[zhang965]

@glaucidium-passerinum Ibiza is S9B, cannot used on s9

[Spree]

@zhang965 Yes it can. It works just fine, simply doesn’t use the “baro” based stuff.

[inkognito]

@Spree I confirm this. I’m testing this new firmware with S9 (non-baro). It works perfectly fine with S9 and I haven’t had any crash/reboot since I installed it (6 days ago)…

[zhang965]

@Spree said in Reboot during activities:

@zhang965 Yes it can. It works just fine, simply doesn’t use the “baro” based stuff.

Great news good to know

[A Former User]

@Dimitrios-Kanellopoulos Hello! This is the same for S9 (non baro). I have a friend with this model that on the weekend reported me that have random reboots in middle of an activity in the last weeks. Thank you!

[Dimitrios Kanellopoulos]

@flypg yes use this

[A Former User]

@Dimitrios-Kanellopoulos Thanks a lot!

[Andi Buzer]

@Dimitrios-Kanellopoulos Is it usable with s9p ? Experienced reboots since I started using guides excessively recently.

[isazi]

@Andi-Buzer that zip is for S9, S9P needs a different kind of link because the firmware is loaded via the app.

[Ádám Patkós]

I will try suunto 9, it installed nicely.

[glaucidium.passerinum]

Two weeks since I’ve installed the firmware with the fix. So far so good…