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    Suunto 9 Baro crashes / restarts at the beginning of a training

    Scheduled Pinned Locked Moved Suunto 9
    restartissueproblemrunning
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    • cosme.costaC Offline
      cosme.costa @isazi
      last edited by

      @isazi you are fast 🙂

      isaziI 1 Reply Last reply Reply Quote 2
      • isaziI Offline
        isazi Moderator @cosme.costa
        last edited by

        @cosme-costa but your answer is more accurate 🙂

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        Pere GuixàP 1 Reply Last reply Reply Quote 2
        • Pere GuixàP Offline
          Pere Guixà @isazi
          last edited by

          @isazi @cosme-costa Thank you both so much for your response!

          SimonHummS 1 Reply Last reply Reply Quote 1
          • SimonHummS Offline
            SimonHumm Bronze Member @Pere Guixà
            last edited by

            If I have anymore crashes/restarts I’m going to “downgrade” to Coros.

            1 Reply Last reply Reply Quote 1
            • C Offline
              chargerunner Bronze Member @Spree
              last edited by

              @Spree that sounds awful😢 I hope this isn’t a hardware issue, otherwise it means downgrading won’t help. But you’re not the first to tell me it may be a hardware issue, so maybe you’re right and I’m doomed😢 😧

              I’ll make a report maybe in one month to see if the watch is stable again or not, for sure😊

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @chargerunner
                last edited by

                @chargerunner you had no crash since downgrading right?

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                C 1 Reply Last reply Reply Quote 1
                • C Offline
                  chargerunner Bronze Member @isazi
                  last edited by

                  @isazi yes, but it’s just been only 3 days. I will update again in a couple of weeks. @Reiner said in another thread that the issue hasn’t come back during 18 days since the downgrading…

                  1 Reply Last reply Reply Quote 2
                  • T Offline
                    TyreseJ4
                    last edited by TyreseJ4

                    Hey guys my Suunto 9 Baro crashed after trying the new Half Marathon estimated race time app. It was on the indoor setting and crashed about 15 seconds in. After that I restarted the device and tried it a second time and it worked. Stopped the activity and tried the Marathon estimated race time app and guess what?!?!? It crashed again. I tried it a few more times and it crashed “a few more times.” Went outside to try and reconnect GPS and it took forever to reconnect. This is unacceptable and it’s becoming a nightmare. What is being done about this?

                    Brad_OlwinB C 2 Replies Last reply Reply Quote 1
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @TyreseJ4
                      last edited by

                      @TyreseJ4 I will try in my S9b in the next few days. I tried an s+ over a 4h ski tour and had no crashes with navigation running. This is one reason that the crashes may be difficult to resolve. So far, they are not easily reproducible between individual devices.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      T 1 Reply Last reply Reply Quote 1
                      • C Offline
                        chargerunner Bronze Member @TyreseJ4
                        last edited by

                        @TyreseJ4 How were the later crashes? Did the watch “crash” and go back to the watch face screen, without anything saved? Or did it “crash” when you had gone hafl way into the exercise? Mine were of the first type. If yours were also of that type, then I think the resolution is not yet known…

                        1 Reply Last reply Reply Quote 0
                        • T Offline
                          TyreseJ4 @Brad_Olwin
                          last edited by TyreseJ4

                          @Brad_Olwin Honestly I don’t even care anymore. Just got rid of the Suunto 9. Replaced it with a Fenix 6X Pro. 6X is going to be my new “outdoor” watch and I have to say It’s one of the best decisions I’ve made all year. Lol I definitely have to get used to the the size though. It’s a BIG watch.

                          ? zhang965Z Brad_OlwinB ADHDMonkeyA 4 Replies Last reply Reply Quote 1
                          • ? Offline
                            A Former User @TyreseJ4
                            last edited by

                            @TyreseJ4 congrats on your new watch. The size was totally fine for me when I used to have one. Are you happy with the gps tracks the 6X produces during activity?

                            T 1 Reply Last reply Reply Quote 0
                            • zhang965Z Offline
                              zhang965 @TyreseJ4
                              last edited by

                              @TyreseJ4 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                              Brad_Olwin Honestly I don’t even care anymore. Just got rid of the Suunto 9. Replaced it with a Fenix 6X Pro. 6X is going to be my new “outdoor” watch and I have to say It’s one of the best decisions I’ve made all year. Lol I definitely have to get used to the the size though. It’s a BIG watch.

                              Lol, how dear you! How dear you ignore our moderator’s pretext?

                              Winners Wear Winners

                              1 Reply Last reply Reply Quote -1
                              • T Offline
                                TyreseJ4 @Guest
                                last edited by

                                @skifun I’m not sure yet as I haven’t used it outside yet. With that said I’m sure it’ll be similar to my FR945 as I think it has the same GPS chipset. Lol However regardless of how it measures up to the new 7X and Epix2, I bet it won’t crash like the Suunto 9. I got the 6X pro solar titanium.

                                1 Reply Last reply Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @TyreseJ4
                                  last edited by

                                  @TyreseJ4 It is definitely a different watch and truly sorry you decided to leave Suunto but I totally understand your decision. Let us know how you like it.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    There is a fix firmware coming out fyi

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    isaziI ADHDMonkeyA S 3 Replies Last reply Reply Quote 16
                                    • isaziI Offline
                                      isazi Moderator @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                      There is a fix firmware coming out fyi

                                      And thanks so much to all people that joined this forum to report the bug, sent logs, and helped the developers (and Suunto’s project managers) to find a prioritize this bug.
                                      Sometimes there are fights here, but I still think this place is one of the less toxic online communities around. Let’s keep it this way.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 17
                                      • ADHDMonkeyA Offline
                                        ADHDMonkey Bronze Member @TyreseJ4
                                        last edited by

                                        @TyreseJ4 do keep us posted please.

                                        1 Reply Last reply Reply Quote 1
                                        • ADHDMonkeyA Offline
                                          ADHDMonkey Bronze Member @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos great news, but, genuine advice from an engineering manager if I may: suunto really need to up their game with acknowledging this sort of issue earlier and keeping users regularly updated through official channels. I hope you can relay this sentiment.

                                          1 Reply Last reply Reply Quote 5
                                          • ? Offline
                                            A Former User
                                            last edited by

                                            Great news. I’m glad it’s fixed. By the way, I have two friends with S9B, they are on the latest fw and so far none of them mentioned about crashes or restarts.

                                            T 1 Reply Last reply Reply Quote 1
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