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Bug in latest firmware 2.23.20

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • S Offline
    surfboomerang @mr blom
    last edited by surfboomerang 29 Jan 2023, 06:26

    @mr-blom I use the same setup in winter for running. Only difference is the profile ofcourse; running instead of cross-country. My watch has never stopped recording or crashed in it’s entire lifetime.

    After the winter, I use the OHR again instead of the Polar belt.

    Edit: I just read carefully and noticed that you use a basic profile. My running profile is custom. Maybe something you can try to see if the issue is in the profile?

    Edit 2: Something else that crosses my mind… what other settings do you use? E.g. Backlight settings, touch screen, music controls (and do you use the controls during activity?),

    Suunto Vertical Titanium Solar
    OnePlus Nord 4

    1 Reply Last reply Reply Quote 1
    • ? Offline
      A Former User @chargerunner
      last edited by A Former User 29 Jan 2023, 08:31

      @chargerunner said in Bug in latest firmware 2.23.20:

      and/or a target (only distance, I’ve never set a duration target)

      I can’t say anything about Strava because I don’t use it, but as far as the distance/time goal is concerned, I use it constantly (w/ or w/o S+ and all possible permutations with other settings, w/ oHR, w/ Suunto smart/Polar verity sense sensors and Polar stride sensor) and so far I’ve never encountered any hiccups or anything like that. One thing to say: I have a habit of doing a soft reset every now and then, and I don’t know if that protects me from hiccups (I will try w/o it from now on).

      M ? 2 Replies Last reply 29 Jan 2023, 19:39 Reply Quote 1
      • D Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by 29 Jan 2023, 13:25

        What app version are you on ? Yes it will be possible to downgrade ?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        J 1 Reply Last reply 29 Jan 2023, 13:29 Reply Quote 2
        • J Offline
          jjpaz Bronze Member @Dimitrios Kanellopoulos
          last edited by 29 Jan 2023, 13:29

          @Dimitrios-Kanellopoulos To be able to choose between two firmware versions (newest and last stable one) would be very interesting. People with many orr constant issues could test a downgrade and verify if the issues dissapear.

          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

          D B 2 Replies Last reply 29 Jan 2023, 14:41 Reply Quote 2
          • D Offline
            Dimitrios Kanellopoulos Community Manager @jjpaz
            last edited by 29 Jan 2023, 14:41

            @jjpaz should be on next beta I think. Or if not already out. Android wise.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 4
            • B Offline
              Beepi @jjpaz
              last edited by 29 Jan 2023, 15:06

              @jjpaz i downgraded from 2.23 to 2.20.30. it’s fine now

              J 1 Reply Last reply 29 Jan 2023, 16:11 Reply Quote 3
              • J Offline
                jjpaz Bronze Member @Beepi
                last edited by jjpaz 29 Jan 2023, 16:11

                @Beepi Great!! Your watch was S9B, is that right?

                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                B 1 Reply Last reply 30 Jan 2023, 07:16 Reply Quote 0
                • M Offline
                  mr blom @Guest
                  last edited by 29 Jan 2023, 19:39

                  Today I did a restart of the watch before my exercise and it worked. Can be a coincidence. My thoughts is that it can be a memory issue.

                  @gi0vanni Is it possible to downgrade the Peak? I have not find a way to do it.

                  F 1 Reply Last reply 29 Jan 2023, 19:47 Reply Quote 1
                  • F Offline
                    freeheeler @mr blom
                    last edited by 29 Jan 2023, 19:47

                    @mr-blom
                    I have posted all info you need to downgrade in my first reply to your initial post 🙂
                    all is described in the link.
                    select your device name, the firmware you would like to downgrade to, download it and drag it into your SuuntoLink with the watch connected
                    hope the issues with your watch will be solved this way and of course for the future ✊

                    living sideways

                    Z 1 Reply Last reply 29 Jan 2023, 20:24 Reply Quote 0
                    • Z Offline
                      zhang965 @freeheeler
                      last edited by 29 Jan 2023, 20:24

                      @freeheeler

                      S9p can be downgraded now?

                      Winners Wear Winners

                      F D 2 Replies Last reply 29 Jan 2023, 22:14 Reply Quote 0
                      • F Offline
                        freeheeler @zhang965
                        last edited by 29 Jan 2023, 22:14

                        @zhang965
                        true, the file isn’t there for S9P, I recalled wrong.
                        sorry @mr-blom

                        living sideways

                        J 1 Reply Last reply 30 Jan 2023, 05:28 Reply Quote 0
                        • J Offline
                          jjpaz Bronze Member @freeheeler
                          last edited by 30 Jan 2023, 05:28

                          @freeheeler And S9P is upgraded vía OTA, not by Suuntolink…

                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                          1 Reply Last reply Reply Quote 0
                          • B Offline
                            Beepi @jjpaz
                            last edited by 30 Jan 2023, 07:16

                            @jjpaz yes. I was experiencing a bug where the Suunto plus apps didn’t work at all/crushed in activity. Keep in mind if you downgrade that you have to set up the watch after it, as all your customisations are deleted. You can find the firmware following the link above and scrolling down.

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @zhang965
                              last edited by 30 Jan 2023, 07:51

                              @zhang965 in latest android yes I think

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 1
                              • M Offline
                                mr blom
                                last edited by 8 Feb 2023, 09:20

                                I have done a restart of the watch before every exercise. And it worked for a few days. Today it didn’t work. It seems to be more worse. Can I downgrade the watch? I have the peak and can’t connect it through the suunto-link.

                                Right now I have to use one of my old watches can’t have a watch crashing all the time.

                                D 1 Reply Last reply 8 Feb 2023, 10:01 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @mr blom
                                  last edited by 8 Feb 2023, 10:01

                                  @mr-blom are you using S+? Do you use the latest android beta? That should allow you to downgrade afaik

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  M J 2 Replies Last reply 8 Feb 2023, 12:22 Reply Quote 0
                                  • M Offline
                                    mr blom @Dimitrios Kanellopoulos
                                    last edited by mr blom 2 Aug 2023, 12:25 8 Feb 2023, 12:22

                                    @Dimitrios-Kanellopoulos Right now I have an IPhone. I think have an 2 years old Samsung lying somewhere, so maybe I can use that.

                                    1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      jjpaz Bronze Member @Dimitrios Kanellopoulos
                                      last edited by 8 Feb 2023, 15:17

                                      @Dimitrios-Kanellopoulos I have the latest Android Beta and I can’t find any “downgrade” menu.
                                      It only shows “Your software is updated” when you check for new software and can’t choose any version, as usual.

                                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                      1 Reply Last reply Reply Quote 1
                                      • isaziI Online
                                        isazi Moderator
                                        last edited by 9 Feb 2023, 19:23

                                        Suunto sent us a message, we need some information from people having crashes, please contact me with a DM for more info. Thanks.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 2
                                        • ? Offline
                                          A Former User @Guest
                                          last edited by 24 Feb 2023, 13:18

                                          @gi0vanni said in Bug in latest firmware 2.23.20:

                                          @chargerunner said in Bug in latest firmware 2.23.20:

                                          and/or a target (only distance, I’ve never set a duration target)

                                          I use it constantly (w/ or w/o S+ and all possible permutations with other settings, w/ oHR, w/ Suunto smart/Polar verity sense sensors and Polar stride sensor) and so far I’ve never encountered any hiccups or anything like that. One thing to say: I have a habit of doing a soft reset every now and then, and I don’t know if that protects me from hiccups (I will try w/o it from now on).

                                          until now I’ve not been able to trigger any issue… tried all the nasty possible things. my watch seems immune 😲

                                          C 1 Reply Last reply 25 Feb 2023, 09:38 Reply Quote 2
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