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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.2k Views
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    • isaziI Offline
      isazi Moderator @Tieutieu
      last edited by

      @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      R TieutieuT 2 Replies Last reply Reply Quote 1
      • R Offline
        renandp11 @isazi
        last edited by

        @isazi Hi there! Sorry I’m 3 days new to Suunto. Is there a way to download latest hotfix? My Suunto link app is still trying to download v2.23.20 and my Suunto 9 Baro remains crashed with the downward arrow and second dost flashing. Tried soft reset but remains the same. Thanks for advicing!

        isaziI EgikaE 2 Replies Last reply Reply Quote 0
        • TieutieuT Offline
          Tieutieu Platinum Member @isazi
          last edited by

          @isazi said in Hotfix 2.23.24:

          @Tieutieu to the best of my knowledge, this update is made to fix a specific bug. I personally would install it anyway, even if the bug didn’t affect me so far, to avoid it happening in the future.

          Thanks !

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @renandp11
            last edited by

            @renandp11 that should not happen. What operating system are you using? Which Suuntolink version?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 0
            • Andi BuzerA Offline
              Andi Buzer Bronze Member @isazi
              last edited by

              @isazi is there an ETA for this fix for the s9p? Mine crashed two to three times at every workout in the last week

              Watches:
              Suunto 9
              Suunto 9 Peak Titanium

              isaziI 1 Reply Last reply Reply Quote 2
              • isaziI Offline
                isazi Moderator @Andi Buzer
                last edited by

                @Andi-Buzer I have no knowledge about that, will share updates if I do.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 1
                • EgikaE Offline
                  Egika Platinum Member @renandp11
                  last edited by

                  @renandp11 If Suuntolink does not find the update automatically, you can try this link to manually download the file (then drag the zip onto the watch in SuuntoLink)
                  https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.24.1722-F.zip

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  1 Reply Last reply Reply Quote 0
                  • BeepiB Offline
                    Beepi @isazi
                    last edited by

                    @isazi this patch didn’t solve the bug affecting the Suunto app loop:pace. I bet also other apps are involved, although I don’t use them. Just select the app and start the activity. The app will show once and then if you scroll/swipe the screens, it will freeze or disappear (black screen). Just try it out. This bug was reported months ago in the forum. Is disappointing you don’t hear.

                    N 1 Reply Last reply Reply Quote 0
                    • N Offline
                      nseslija Bronze Member @Beepi
                      last edited by

                      @Beepi i have the same problem with the app loop speed. The workaround, while waiting for the fix from Suunto, is to remove all the apps from the watch , reset the watch and then add the apps back to the watch. The solution works for some time, and then all over again…

                      Ambit 2S
                      Ambit 3 Peak
                      Suunto 9 baro
                      Suunto Vertical Ti Solar

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @nseslija
                        last edited by

                        @nseslija a reset is needed? Just removing the S+ app from the watch and then add it again does not solve the issue?
                        I was not aware that the S+ loop app does not work, I use it with my S9P often.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        N BeepiB 2 Replies Last reply Reply Quote 0
                        • N Offline
                          nseslija Bronze Member @isazi
                          last edited by

                          @isazi I think that I tried without reset and it didn’t work…

                          Ambit 2S
                          Ambit 3 Peak
                          Suunto 9 baro
                          Suunto Vertical Ti Solar

                          1 Reply Last reply Reply Quote 1
                          • BeepiB Offline
                            Beepi @isazi
                            last edited by

                            @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

                            N 1 Reply Last reply Reply Quote 0
                            • N Offline
                              nseslija Bronze Member @Beepi
                              last edited by

                              @Beepi It worked for me…

                              Ambit 2S
                              Ambit 3 Peak
                              Suunto 9 baro
                              Suunto Vertical Ti Solar

                              BeepiB 1 Reply Last reply Reply Quote 0
                              • BeepiB Offline
                                Beepi @nseslija
                                last edited by

                                @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

                                N 1 Reply Last reply Reply Quote 0
                                • N Offline
                                  nseslija Bronze Member @Beepi
                                  last edited by

                                  @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

                                  Ambit 2S
                                  Ambit 3 Peak
                                  Suunto 9 baro
                                  Suunto Vertical Ti Solar

                                  BeepiB 1 Reply Last reply Reply Quote 0
                                  • BeepiB Offline
                                    Beepi @nseslija
                                    last edited by

                                    @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

                                    1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      lgranjon
                                      last edited by

                                      Hi
                                      This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
                                      Thanks

                                      isaziI 1 Reply Last reply Reply Quote 0
                                      • isaziI Offline
                                        isazi Moderator @lgranjon
                                        last edited by

                                        @lgranjon yes this is for S9 and S9 baro.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 0
                                        • MdzOttM Offline
                                          MdzOtt
                                          last edited by

                                          Interestingly, I just got a notification of the upgrade (4 weeks after it was released!). I never had the problem, so I wasn’t looking for this fix. But it is interesting why suddenly the SA decided to notify me.

                                          S9 Baro
                                          SA on Android
                                          Ambit 3 Peak
                                          Ambit 2 Sapphire

                                          1 Reply Last reply Reply Quote 0
                                          • MdzOttM Offline
                                            MdzOtt
                                            last edited by

                                            Even more interesting is that after the hotfix was applied, the SuuntoLink forced me to reset the watch and I lost all the customisation I made so far (e.g. Sports Modes).
                                            This is yet another reason why SA should enable some sort of backup of the watch.

                                            S9 Baro
                                            SA on Android
                                            Ambit 3 Peak
                                            Ambit 2 Sapphire

                                            1 Reply Last reply Reply Quote 8
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