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Hotfix 2.23.24

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  • B Offline
    Beepi @isazi
    last edited by 5 Apr 2023, 13:39

    @isazi I have tried it all: soft reset, hard reset, downgrading, removing-adding apps, but it’s always the same… I have the 9baro though…

    N 1 Reply Last reply 5 Apr 2023, 14:08 Reply Quote 0
    • N Offline
      nseslija Bronze Member @Beepi
      last edited by 5 Apr 2023, 14:08

      @Beepi It worked for me…

      Ambit 2S
      Ambit 3 Peak
      Suunto 9 baro
      Suunto Vertical Ti Solar

      B 1 Reply Last reply 6 Apr 2023, 07:35 Reply Quote 0
      • B Offline
        Beepi @nseslija
        last edited by 6 Apr 2023, 07:35

        @nseslija having to reset saggests that not the app is foulty but the integration of the app with some sport modes… I use it for example in connection with the sport mode for cross country skiing…

        N 1 Reply Last reply 6 Apr 2023, 13:00 Reply Quote 0
        • N Offline
          nseslija Bronze Member @Beepi
          last edited by 6 Apr 2023, 13:00

          @Beepi I use it in custom cycling sport mode. I don’t think it is sport mode related, don’t sure… I noticed that it has stopped working after the SA update once …maybe just coincidence…

          Ambit 2S
          Ambit 3 Peak
          Suunto 9 baro
          Suunto Vertical Ti Solar

          B 1 Reply Last reply 8 Apr 2023, 14:02 Reply Quote 0
          • B Offline
            Beepi @nseslija
            last edited by 8 Apr 2023, 14:02

            @nseslija bug was introduced with the software version 2.20.30… I had no problems before…

            1 Reply Last reply Reply Quote 0
            • L Offline
              lgranjon
              last edited by 9 Apr 2023, 08:26

              Hi
              This hotfix is just for suunto 9 and not for suunto 9 peak ? Same bugs are available in suunto 9 peak I think.
              Thanks

              I 1 Reply Last reply 9 Apr 2023, 13:02 Reply Quote 0
              • I Online
                isazi Moderator @lgranjon
                last edited by 9 Apr 2023, 13:02

                @lgranjon yes this is for S9 and S9 baro.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 0
                • M Offline
                  MdzOtt
                  last edited by 6 May 2023, 23:01

                  Interestingly, I just got a notification of the upgrade (4 weeks after it was released!). I never had the problem, so I wasn’t looking for this fix. But it is interesting why suddenly the SA decided to notify me.

                  S9 Baro
                  SA on Android
                  Ambit 3 Peak
                  Ambit 2 Sapphire

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    MdzOtt
                    last edited by 7 May 2023, 01:54

                    Even more interesting is that after the hotfix was applied, the SuuntoLink forced me to reset the watch and I lost all the customisation I made so far (e.g. Sports Modes).
                    This is yet another reason why SA should enable some sort of backup of the watch.

                    S9 Baro
                    SA on Android
                    Ambit 3 Peak
                    Ambit 2 Sapphire

                    1 Reply Last reply Reply Quote 8
                    • N Offline
                      Nic Puia
                      last edited by Nic Puia 15 May 2023, 15:47

                      Edit: Nvm. Got it from a different thread!

                      Worst update ever! Screwed up my S9 so bad. Crashes during the activity and keeps resetting. Anyone have a link for the previous update to downgrade?

                      W V 2 Replies Last reply 15 May 2023, 16:25 Reply Quote 0
                      • W Online
                        Wilson75 @Nic Puia
                        last edited by 15 May 2023, 16:25

                        @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                        Suunto Vertical Titanium
                        Suunto Wing
                        SA (bêta) on Pixel 9pro

                        S9B Titanium (sold)
                        SSU (sold)

                        M 1 Reply Last reply 15 May 2023, 20:59 Reply Quote 0
                        • M Offline
                          Mitch9 @Wilson75
                          last edited by 15 May 2023, 20:59

                          @Wilson75 said in Hotfix 2.23.24:

                          @Nic-Puia weird. Since I updated my s9b no crashes anymore.

                          Same here! No more crashes!

                          Watch: Suunto Vertical Titanium Solar (Sand)
                          SA: Android (beta)
                          HRS: Polar H10

                          N 1 Reply Last reply 15 May 2023, 21:46 Reply Quote 0
                          • N Offline
                            Nic Puia @Mitch9
                            last edited by 15 May 2023, 21:46

                            @Mitch9
                            I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                            With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                            It all started after I updated it first time to 2.23.24 last night.
                            I’m stuck at this point, it crashes every time on either version.
                            I just need to wait for another fw update release I guess. Hope it happens soon.

                            ? 1 Reply Last reply 15 May 2023, 22:50 Reply Quote 0
                            • ? Offline
                              A Former User @Nic Puia
                              last edited by 15 May 2023, 22:50

                              @Nic-Puia said in Hotfix 2.23.24:

                              @Mitch9
                              I think I hard reset it and updated it 5 times, both 2.23.20 and 2.23.24 versions.
                              With 2.23.20, it acquires the GPS but still crashes. With 2.23.24 can’t acquire it at all and eventually crashes in couple minutes while trying to acquire it.
                              It all started after I updated it first time to 2.23.24 last night.
                              I’m stuck at this point, it crashes every time on either version.
                              I just need to wait for another fw update release I guess. Hope it happens soon.

                              Or maybe your watch has some defect which started at the time you updated it.

                              N 1 Reply Last reply 15 May 2023, 22:57 Reply Quote 0
                              • N Offline
                                Nic Puia @Guest
                                last edited by 15 May 2023, 22:57

                                @André-Faria
                                Could be. Just started last night after I updated. I should have stayed away. 😞
                                It worked flawlessly up until then. It’s something to do with the GPS, I can see it flashing, looking for signal, when I start an activity and within 1 min it crashes showing the down arrow on the screen right after.
                                Basically it’s useless right now, I can look at the sun and tell what time it is. LOL

                                ? 1 Reply Last reply 15 May 2023, 22:59 Reply Quote 0
                                • ? Offline
                                  A Former User @Nic Puia
                                  last edited by 15 May 2023, 22:59

                                  @Nic-Puia said in Hotfix 2.23.24:

                                  @André-Faria
                                  Could be. Just started last night after I updated. I should have stayed away. 😞
                                  It worked flawlessly up until then. It’s something to do with the GPS, I can see it flashing, looking for signal, when I start an activity and within 1 min it crashes showing the down arrow on the screen right after.
                                  Basically it’s useless right now, I can look at the sun and tell what time it is. LOL

                                  Maybe try the reset/firmware flashing in another pc, be sure to then sync it, allow 10-15, and then go outside to try to get a fix.

                                  N 1 Reply Last reply 15 May 2023, 23:05 Reply Quote 0
                                  • N Offline
                                    Nic Puia @Guest
                                    last edited by Nic Puia 15 May 2023, 23:05

                                    @André-Faria
                                    Yeah, I’ll try that.
                                    I removed all the S+ apps as well. It’s clean. I don’t know, spent all day on this, tired already. 🙂

                                    Edit: Ended up updating it to 2.20.28 and it looks it acquires GPS fine now without crashing. I’ll go out in a bit and check it out on a walk. Hope it doesn’t crash. Fingers crossed. 🙂

                                    Good news, 6k of walking, no crashes, no issues, notifications on, GPS on all the time. I’ll stay on 2.20.28 for now. It seems to be stable, not affected by any bug. I guess 2.20.30 somehow is affected as well once you update to 2.23.24, going back didn’t work for me. Happy I got my watch back!

                                    Look who’s the most exhausted. 🙂
                                    IMG_0200.jpeg

                                    freeheelerF ? 2 Replies Last reply 16 May 2023, 03:28 Reply Quote 2
                                    • N Nic Puia referenced this topic on 16 May 2023, 03:21
                                    • freeheelerF Offline
                                      freeheeler @Nic Puia
                                      last edited by 16 May 2023, 03:28

                                      @Nic-Puia
                                      I agree with @André-Faria it must be a defect that started most likely coincidentally at the same time when you updated to the latest firmware…

                                      living sideways

                                      N 1 Reply Last reply 16 May 2023, 03:59 Reply Quote 0
                                      • N Offline
                                        Nic Puia @freeheeler
                                        last edited by 16 May 2023, 03:59

                                        @freeheeler
                                        Guess so.

                                        1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @Nic Puia
                                          last edited by 16 May 2023, 04:46

                                          @Nic-Puia said in Hotfix 2.23.24:

                                          @André-Faria
                                          Yeah, I’ll try that.
                                          I removed all the S+ apps as well. It’s clean. I don’t know, spent all day on this, tired already. 🙂

                                          Edit: Ended up updating it to 2.20.28 and it looks it acquires GPS fine now without crashing. I’ll go out in a bit and check it out on a walk. Hope it doesn’t crash. Fingers crossed. 🙂

                                          Good news, 6k of walking, no crashes, no issues, notifications on, GPS on all the time. I’ll stay on 2.20.28 for now. It seems to be stable, not affected by any bug. I guess 2.20.30 somehow is affected as well once you update to 2.23.24, going back didn’t work for me. Happy I got my watch back!

                                          Look who’s the most exhausted. 🙂
                                          IMG_0200.jpeg

                                          Glad you have your watch up and running. Test for a few more days and maybe try again to update

                                          N 1 Reply Last reply 16 May 2023, 05:21 Reply Quote 1
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