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Faulty Recording

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • H Offline
    HurricaneWeasel @zhang965
    last edited by 3 May 2023, 15:18

    @zhang965 Yes, I tried that half a year ago. It ended up with the advise to reset the watch. And I hate having to this, because it is really annoying to set it up again.

    S F 2 Replies Last reply 3 May 2023, 15:19 Reply Quote 0
    • S Offline
      sartoric Moderator @HurricaneWeasel
      last edited by 3 May 2023, 15:19

      @HurricaneWeasel said in Faulty Recording:

      because it is really annoying to set it up again.

      Did they suggest an hard (factory) or soft reset ?
      Soft resetting doesn’t remove settings

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

      H 1 Reply Last reply 3 May 2023, 15:21 Reply Quote 2
      • F Offline
        freeheeler @HurricaneWeasel
        last edited by 3 May 2023, 15:20

        @HurricaneWeasel
        did you also send logs?
        resetting could help, but before that: please send logs as it will be the basis for developers to look into and search for potential bugs

        living sideways

        H 1 Reply Last reply 3 May 2023, 15:22 Reply Quote 1
        • H Offline
          HurricaneWeasel @sartoric
          last edited by 3 May 2023, 15:21

          @sartoric Hard Reset.

          1 Reply Last reply Reply Quote 0
          • H Offline
            HurricaneWeasel @freeheeler
            last edited by 3 May 2023, 15:22

            @freeheeler I did send the logs. 👍

            1 Reply Last reply Reply Quote 1
            • M Online
              Mff73 @HurricaneWeasel
              last edited by 3 May 2023, 17:01

              @HurricaneWeasel
              Is it your today’s run?
              Screenshot_20230503_185907_Suunto.jpg

              If yes, In Suunto App, I can see 5km.
              You are showing sports tracker screen.

              Could you share exact link of this activity to be sure?

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              H 1 Reply Last reply 3 May 2023, 17:18 Reply Quote 1
              • H Offline
                HurricaneWeasel @Mff73
                last edited by HurricaneWeasel 5 Mar 2023, 17:21 3 May 2023, 17:18

                @Mff73 Yes, I manually edited it. https://www.sports-tracker.com/workout/hurricaneweasel/645270ac07328e75add792fd

                Thank you for looking!

                M 1 Reply Last reply 3 May 2023, 17:26 Reply Quote 0
                • M Online
                  Mff73 @HurricaneWeasel
                  last edited by 3 May 2023, 17:26

                  @HurricaneWeasel
                  Oups, I didn’t think about manual edit 😑
                  Sorry, no idea what may happened.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  F 1 Reply Last reply 3 May 2023, 17:29 Reply Quote 1
                  • F Offline
                    freeheeler @Mff73
                    last edited by 3 May 2023, 17:29

                    @Mff73
                    @HurricaneWeasel
                    I hazard a guess: my watch (S9B) did a similar thing once (last summer, never since). it crashed half way and recorded some, but not all data.
                    could be a one time issue and like in my case never happen again.
                    but you said it happened half a year ago already, it’s not so often that it could be tracked and analyzed seriously, but annoying anyway.

                    living sideways

                    H 1 Reply Last reply 3 May 2023, 17:40 Reply Quote 1
                    • H Offline
                      HurricaneWeasel @freeheeler
                      last edited by 3 May 2023, 17:40

                      @freeheeler Seems, I got a Monday Model. I have this watch for 9 Month. I had to factory reset it twice because it would crash while saving workouts. The recording of only a few meters of a workout happened twice this year.
                      The watch is awesome (battery time is superb), but reliability needs improvement.

                      I 1 Reply Last reply 3 May 2023, 19:08 Reply Quote 1
                      • I Offline
                        isazi Moderator @HurricaneWeasel
                        last edited by 3 May 2023, 19:08

                        @HurricaneWeasel did you have to stop the activity, or found the watch already on the watch face?

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 1
                        • E Offline
                          Egika Platinum Member
                          last edited by 4 May 2023, 05:55

                          Another idea: have you checked you are using the latest firmware? Recently there has been a bug fix version.

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - Titanium Courtney
                          Run Lime

                          F H 2 Replies Last reply 4 May 2023, 06:05 Reply Quote 1
                          • F Offline
                            freeheeler @Egika
                            last edited by freeheeler 5 Apr 2023, 06:06 4 May 2023, 06:05

                            @Egika
                            I think latest for the peak is 2.23.20, isn’t it?
                            2.23.24 is for baro only (?)

                            living sideways

                            1 Reply Last reply Reply Quote 2
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @HurricaneWeasel
                              last edited by 4 May 2023, 06:55

                              @HurricaneWeasel this shoes that gps was not on

                              Community Manager / Admin @Suunto
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                              H 1 Reply Last reply 4 May 2023, 14:52 Reply Quote 0
                              • H Offline
                                HurricaneWeasel @Egika
                                last edited by 4 May 2023, 14:50

                                @Egika Firmware is up to date. 👍

                                1 Reply Last reply Reply Quote 0
                                • H Offline
                                  HurricaneWeasel @Dimitrios Kanellopoulos
                                  last edited by 4 May 2023, 14:52

                                  @Dimitrios-Kanellopoulos GPS and heart rate was green, when i started. Screen turned of a few seconds after start, as expected. There was nothing unusual.

                                  I 1 Reply Last reply 4 May 2023, 14:55 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @HurricaneWeasel
                                    last edited by 4 May 2023, 14:55

                                    @HurricaneWeasel screen turned off a few seconds after start? Are you using some special battery mode?

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    H 1 Reply Last reply 4 May 2023, 15:26 Reply Quote 1
                                    • H Offline
                                      HurricaneWeasel @isazi
                                      last edited by 4 May 2023, 15:26

                                      @isazi Yes. I don’t need the screen while running. I know the way. 😉

                                      Z 1 Reply Last reply 4 May 2023, 15:33 Reply Quote 1
                                      • Z Offline
                                        zhang965 @HurricaneWeasel
                                        last edited by 4 May 2023, 15:33

                                        @HurricaneWeasel
                                        The question was ,did you use any specific battery power management.

                                        Please test it again with performance battery mode.

                                        Winners Wear Winners

                                        H 1 Reply Last reply 4 May 2023, 16:02 Reply Quote 0
                                        • H Offline
                                          HurricaneWeasel @zhang965
                                          last edited by 4 May 2023, 16:02

                                          @zhang965 That would not be helpful. I ran today with the same settings and it worked fine. That error occurred 2 times in 187 runs. Even if the error does not occur with changed power settings, the power settings still would not be as I need them to be.

                                          T 1 Reply Last reply 4 May 2023, 16:19 Reply Quote 0
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