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Faulty Recording

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • H Offline
    HurricaneWeasel @sartoric
    last edited by 3 May 2023, 15:21

    @sartoric Hard Reset.

    1 Reply Last reply Reply Quote 0
    • H Offline
      HurricaneWeasel @freeheeler
      last edited by 3 May 2023, 15:22

      @freeheeler I did send the logs. 👍

      1 Reply Last reply Reply Quote 1
      • M Offline
        Mff73 @HurricaneWeasel
        last edited by 3 May 2023, 17:01

        @HurricaneWeasel
        Is it your today’s run?
        Screenshot_20230503_185907_Suunto.jpg

        If yes, In Suunto App, I can see 5km.
        You are showing sports tracker screen.

        Could you share exact link of this activity to be sure?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        H 1 Reply Last reply 3 May 2023, 17:18 Reply Quote 1
        • H Offline
          HurricaneWeasel @Mff73
          last edited by HurricaneWeasel 5 Mar 2023, 17:21 3 May 2023, 17:18

          @Mff73 Yes, I manually edited it. https://www.sports-tracker.com/workout/hurricaneweasel/645270ac07328e75add792fd

          Thank you for looking!

          M 1 Reply Last reply 3 May 2023, 17:26 Reply Quote 0
          • M Offline
            Mff73 @HurricaneWeasel
            last edited by 3 May 2023, 17:26

            @HurricaneWeasel
            Oups, I didn’t think about manual edit 😑
            Sorry, no idea what may happened.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            F 1 Reply Last reply 3 May 2023, 17:29 Reply Quote 1
            • F Offline
              freeheeler @Mff73
              last edited by 3 May 2023, 17:29

              @Mff73
              @HurricaneWeasel
              I hazard a guess: my watch (S9B) did a similar thing once (last summer, never since). it crashed half way and recorded some, but not all data.
              could be a one time issue and like in my case never happen again.
              but you said it happened half a year ago already, it’s not so often that it could be tracked and analyzed seriously, but annoying anyway.

              living sideways

              H 1 Reply Last reply 3 May 2023, 17:40 Reply Quote 1
              • H Offline
                HurricaneWeasel @freeheeler
                last edited by 3 May 2023, 17:40

                @freeheeler Seems, I got a Monday Model. I have this watch for 9 Month. I had to factory reset it twice because it would crash while saving workouts. The recording of only a few meters of a workout happened twice this year.
                The watch is awesome (battery time is superb), but reliability needs improvement.

                I 1 Reply Last reply 3 May 2023, 19:08 Reply Quote 1
                • I Offline
                  isazi Moderator @HurricaneWeasel
                  last edited by 3 May 2023, 19:08

                  @HurricaneWeasel did you have to stop the activity, or found the watch already on the watch face?

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 1
                  • E Offline
                    Egika Platinum Member
                    last edited by 4 May 2023, 05:55

                    Another idea: have you checked you are using the latest firmware? Recently there has been a bug fix version.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    F H 2 Replies Last reply 4 May 2023, 06:05 Reply Quote 1
                    • F Offline
                      freeheeler @Egika
                      last edited by freeheeler 5 Apr 2023, 06:06 4 May 2023, 06:05

                      @Egika
                      I think latest for the peak is 2.23.20, isn’t it?
                      2.23.24 is for baro only (?)

                      living sideways

                      1 Reply Last reply Reply Quote 2
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @HurricaneWeasel
                        last edited by 4 May 2023, 06:55

                        @HurricaneWeasel this shoes that gps was not on

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        H 1 Reply Last reply 4 May 2023, 14:52 Reply Quote 0
                        • H Offline
                          HurricaneWeasel @Egika
                          last edited by 4 May 2023, 14:50

                          @Egika Firmware is up to date. 👍

                          1 Reply Last reply Reply Quote 0
                          • H Offline
                            HurricaneWeasel @Dimitrios Kanellopoulos
                            last edited by 4 May 2023, 14:52

                            @Dimitrios-Kanellopoulos GPS and heart rate was green, when i started. Screen turned of a few seconds after start, as expected. There was nothing unusual.

                            I 1 Reply Last reply 4 May 2023, 14:55 Reply Quote 0
                            • I Offline
                              isazi Moderator @HurricaneWeasel
                              last edited by 4 May 2023, 14:55

                              @HurricaneWeasel screen turned off a few seconds after start? Are you using some special battery mode?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              H 1 Reply Last reply 4 May 2023, 15:26 Reply Quote 1
                              • H Offline
                                HurricaneWeasel @isazi
                                last edited by 4 May 2023, 15:26

                                @isazi Yes. I don’t need the screen while running. I know the way. 😉

                                Z 1 Reply Last reply 4 May 2023, 15:33 Reply Quote 1
                                • Z Offline
                                  zhang965 @HurricaneWeasel
                                  last edited by 4 May 2023, 15:33

                                  @HurricaneWeasel
                                  The question was ,did you use any specific battery power management.

                                  Please test it again with performance battery mode.

                                  Winners Wear Winners

                                  H 1 Reply Last reply 4 May 2023, 16:02 Reply Quote 0
                                  • H Offline
                                    HurricaneWeasel @zhang965
                                    last edited by 4 May 2023, 16:02

                                    @zhang965 That would not be helpful. I ran today with the same settings and it worked fine. That error occurred 2 times in 187 runs. Even if the error does not occur with changed power settings, the power settings still would not be as I need them to be.

                                    T 1 Reply Last reply 4 May 2023, 16:19 Reply Quote 0
                                    • T Online
                                      taziden Gold Members @HurricaneWeasel
                                      last edited by 4 May 2023, 16:19

                                      @HurricaneWeasel yes, but knowing exactly which setting you were using can help troubleshoot and fix the issue

                                      S9PP

                                      H 1 Reply Last reply 4 May 2023, 16:26 Reply Quote 1
                                      • S Offline
                                        Steven Limmer @HurricaneWeasel
                                        last edited by 4 May 2023, 16:20

                                        @HurricaneWeasel This happened me not too long ago. Were you using an app (i.e. structured workout)? And if YES, did you have auto-pause selected?

                                        If YES to both, would suggest disabling autopause.

                                        Equipment: Suunto Race Titanium
                                        SA: Android (Beta)

                                        H 1 Reply Last reply 4 May 2023, 16:26 Reply Quote 1
                                        • B Offline
                                          Brad_Olwin Moderator @HurricaneWeasel
                                          last edited by 4 May 2023, 16:22

                                          @HurricaneWeasel A second possible issue is something is wrong with your custom sport mode, I would try deleting and set up another. Perhaps use a default mode and see it the GPS failure happens as well,

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          H 1 Reply Last reply 4 May 2023, 16:27 Reply Quote 1
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