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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • EgikaE Offline
      Egika Platinum Member @isazi
      last edited by Egika

      @isazi it does not lock for me 😉

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @dombo
        last edited by surfboomerang

        @dombo Nice find!
        Maybe there are some other screens/actions that trigger this too because I can’t remember that I left the Weather widget open. But the result is the same.

        Let’s hope it is indeed fixed in the new firmware

        Edit:
        Ow… too bad 😞

        @Egika said in Suunto Vertical: Bug Collection:

        @isazi it does not for me 😉

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 0
        • D Offline
          dombo Bronze Member @isazi
          last edited by

          @isazi so it should be already fixed, right?

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @dombo
            last edited by

            @dombo apparently not, it is fine for me, but it is not for others.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 0
            • F Offline
              Freezer Bronze Member @isazi
              last edited by

              @isazi my Vertical Solar locks itself if left on the weather widget (running 2.25.48)

              surfboomerangS 1 Reply Last reply Reply Quote 1
              • surfboomerangS Offline
                surfboomerang @Freezer
                last edited by surfboomerang

                @Freezer It looks like it is related to the position of the widgets.
                I performed the following tests (positions are relative to the watch face):

                • weather widget, 1 screen left from watch face -> doesn’t lock
                • notification widget, 1 screen right -> doesn’t lock
                • solar widget, 3 screens right -> locks watch
                • moved solar widget to 1 screen right from the watch face -> doesn’t lock
                • notification widget, now 2 screens right -> locks watch

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                1 Reply Last reply Reply Quote 5
                • wmichiW Offline
                  wmichi @isazi
                  last edited by

                  @isazi Unfortunately not. At the time when I saw it rebooting, my 3 year old son slept on me and I didn’t dare to move to get to my phone 😉 Next time.

                  1 Reply Last reply Reply Quote 1
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Egika
                    last edited by

                    @Egika said in Suunto Vertical: Bug Collection:

                    @isazi it does not lock for me 😉

                    Sorry @Egika it locks for me if I leave the solar face screen alone, I am with @isazi on this one for test firmware.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 0
                    • lexterm77L Offline
                      lexterm77 Bronze Member
                      last edited by

                      In activelook app on SV, battery status screen on a watch s+ shows only dash, It does work on S5P.

                      Same app on SV when navigation gets manually switched from route to breadcrumb, glasses get stuck at showing waypoint distance without changing, just stays frozen. When I turn off and on glasses, it resumes normal operation.

                      Ivan De RasisI 1 Reply Last reply Reply Quote 0
                      • Ivan De RasisI Offline
                        Ivan De Rasis @lexterm77
                        last edited by

                        Buondì community, ho riscontrato che la bussola del mio SV deve essere sempre calibrata per aver le giuste coordinate? Succede anche a Voi???

                        Suunto 9 Baro
                        Suunto Vertical

                        isaziI 1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @Ivan De Rasis
                          last edited by

                          @Ivan-De-Rasis penso che Suunto sia già a conoscenza di questo.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          Ivan De RasisI 1 Reply Last reply Reply Quote 0
                          • Ivan De RasisI Offline
                            Ivan De Rasis @isazi
                            last edited by

                            @isazi Grazie molte

                            Suunto 9 Baro
                            Suunto Vertical

                            renton82R 1 Reply Last reply Reply Quote 0
                            • renton82R Offline
                              renton82 Platinum Member @Ivan De Rasis
                              last edited by

                              I’m also experiencing some random reboot during widget scrolling.

                              isaziI lexterm77L 2 Replies Last reply Reply Quote 1
                              • isaziI Offline
                                isazi Moderator @renton82
                                last edited by

                                @renton82 please send logs and PM me, that should not happen.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                renton82R 1 Reply Last reply Reply Quote 0
                                • lexterm77L Offline
                                  lexterm77 Bronze Member @renton82
                                  last edited by

                                  @renton82

                                  Me too, I cannot reproduce it anymore.

                                  1 Reply Last reply Reply Quote 0
                                  • renton82R Offline
                                    renton82 Platinum Member @isazi
                                    last edited by

                                    @isazi Ok, did it!

                                    renton82R 1 Reply Last reply Reply Quote 0
                                    • renton82R Offline
                                      renton82 Platinum Member @renton82
                                      last edited by

                                      My Vertical is dead… it remained stuck on settings page than it turn off and now it’s dead, i can’t turn off in any way. How can i contact support? Chat page doesn’t work and i can’t find telephone number

                                      TieutieuT EzioAuditoreE 2 Replies Last reply Reply Quote 0
                                      • TieutieuT Offline
                                        Tieutieu Platinum Member @renton82
                                        last edited by

                                        @renton82 said in Suunto Vertical: Bug Collection:

                                        My Vertical is dead… it remained stuck on settings page than it turn off and now it’s dead, i can’t turn off in any way. How can i contact support? Chat page doesn’t work and i can’t find telephone number

                                        Did you tried soft reset and eventually hard reset ?

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        1 Reply Last reply Reply Quote 1
                                        • EzioAuditoreE Offline
                                          EzioAuditore Gold Members @renton82
                                          last edited by EzioAuditore

                                          @renton82 I think this is support email: support-en@suunto.com and based on the region you can use for example support-de@suunto.com (as long as it exists). Did you try holding the up button for 20 sec?

                                          Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                          Suunto Wing

                                          renton82R 1 Reply Last reply Reply Quote 0
                                          • renton82R Offline
                                            renton82 Platinum Member @EzioAuditore
                                            last edited by

                                            @Hristijan-Petreski Yes, doesn’t work at all, tried to connect to charging cable…dead.

                                            EzioAuditoreE 1 Reply Last reply Reply Quote 0
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