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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • surfboomerangS Offline
      surfboomerang @dombo
      last edited by surfboomerang

      @dombo Nice find!
      Maybe there are some other screens/actions that trigger this too because I can’t remember that I left the Weather widget open. But the result is the same.

      Let’s hope it is indeed fixed in the new firmware

      Edit:
      Ow… too bad 😞

      @Egika said in Suunto Vertical: Bug Collection:

      @isazi it does not for me 😉

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 0
      • D Offline
        dombo Bronze Member @isazi
        last edited by

        @isazi so it should be already fixed, right?

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @dombo
          last edited by

          @dombo apparently not, it is fine for me, but it is not for others.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 0
          • F Offline
            Freezer Bronze Member @isazi
            last edited by

            @isazi my Vertical Solar locks itself if left on the weather widget (running 2.25.48)

            surfboomerangS 1 Reply Last reply Reply Quote 1
            • surfboomerangS Offline
              surfboomerang @Freezer
              last edited by surfboomerang

              @Freezer It looks like it is related to the position of the widgets.
              I performed the following tests (positions are relative to the watch face):

              • weather widget, 1 screen left from watch face -> doesn’t lock
              • notification widget, 1 screen right -> doesn’t lock
              • solar widget, 3 screens right -> locks watch
              • moved solar widget to 1 screen right from the watch face -> doesn’t lock
              • notification widget, now 2 screens right -> locks watch

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              1 Reply Last reply Reply Quote 5
              • wmichiW Offline
                wmichi @isazi
                last edited by

                @isazi Unfortunately not. At the time when I saw it rebooting, my 3 year old son slept on me and I didn’t dare to move to get to my phone 😉 Next time.

                1 Reply Last reply Reply Quote 1
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @Egika
                  last edited by

                  @Egika said in Suunto Vertical: Bug Collection:

                  @isazi it does not lock for me 😉

                  Sorry @Egika it locks for me if I leave the solar face screen alone, I am with @isazi on this one for test firmware.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  1 Reply Last reply Reply Quote 0
                  • lexterm77L Offline
                    lexterm77 Bronze Member
                    last edited by

                    In activelook app on SV, battery status screen on a watch s+ shows only dash, It does work on S5P.

                    Same app on SV when navigation gets manually switched from route to breadcrumb, glasses get stuck at showing waypoint distance without changing, just stays frozen. When I turn off and on glasses, it resumes normal operation.

                    Ivan De RasisI 1 Reply Last reply Reply Quote 0
                    • Ivan De RasisI Offline
                      Ivan De Rasis @lexterm77
                      last edited by

                      Buondì community, ho riscontrato che la bussola del mio SV deve essere sempre calibrata per aver le giuste coordinate? Succede anche a Voi???

                      Suunto 9 Baro
                      Suunto Vertical

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @Ivan De Rasis
                        last edited by

                        @Ivan-De-Rasis penso che Suunto sia già a conoscenza di questo.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        Ivan De RasisI 1 Reply Last reply Reply Quote 0
                        • Ivan De RasisI Offline
                          Ivan De Rasis @isazi
                          last edited by

                          @isazi Grazie molte

                          Suunto 9 Baro
                          Suunto Vertical

                          renton82R 1 Reply Last reply Reply Quote 0
                          • renton82R Offline
                            renton82 Platinum Member @Ivan De Rasis
                            last edited by

                            I’m also experiencing some random reboot during widget scrolling.

                            isaziI lexterm77L 2 Replies Last reply Reply Quote 1
                            • isaziI Offline
                              isazi Moderator @renton82
                              last edited by

                              @renton82 please send logs and PM me, that should not happen.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              renton82R 1 Reply Last reply Reply Quote 0
                              • lexterm77L Offline
                                lexterm77 Bronze Member @renton82
                                last edited by

                                @renton82

                                Me too, I cannot reproduce it anymore.

                                1 Reply Last reply Reply Quote 0
                                • renton82R Offline
                                  renton82 Platinum Member @isazi
                                  last edited by

                                  @isazi Ok, did it!

                                  renton82R 1 Reply Last reply Reply Quote 0
                                  • renton82R Offline
                                    renton82 Platinum Member @renton82
                                    last edited by

                                    My Vertical is dead… it remained stuck on settings page than it turn off and now it’s dead, i can’t turn off in any way. How can i contact support? Chat page doesn’t work and i can’t find telephone number

                                    TieutieuT EzioAuditoreE 2 Replies Last reply Reply Quote 0
                                    • TieutieuT Offline
                                      Tieutieu Platinum Member @renton82
                                      last edited by

                                      @renton82 said in Suunto Vertical: Bug Collection:

                                      My Vertical is dead… it remained stuck on settings page than it turn off and now it’s dead, i can’t turn off in any way. How can i contact support? Chat page doesn’t work and i can’t find telephone number

                                      Did you tried soft reset and eventually hard reset ?

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      1 Reply Last reply Reply Quote 1
                                      • EzioAuditoreE Offline
                                        EzioAuditore Gold Members @renton82
                                        last edited by EzioAuditore

                                        @renton82 I think this is support email: support-en@suunto.com and based on the region you can use for example support-de@suunto.com (as long as it exists). Did you try holding the up button for 20 sec?

                                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        renton82R 1 Reply Last reply Reply Quote 0
                                        • renton82R Offline
                                          renton82 Platinum Member @EzioAuditore
                                          last edited by

                                          @Hristijan-Petreski Yes, doesn’t work at all, tried to connect to charging cable…dead.

                                          EzioAuditoreE 1 Reply Last reply Reply Quote 0
                                          • EzioAuditoreE Offline
                                            EzioAuditore Gold Members @renton82
                                            last edited by

                                            @renton82 If purchased directly from suunto the mails I gave you are valid otherwise you can claim DOA in 14 (or 30) days (within EU) and get it replaced both by suunto directly or by your retailer.

                                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                            Suunto Wing

                                            renton82R 1 Reply Last reply Reply Quote 0
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