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Suunto Vertical: Bug Collection

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  • L Offline
    Luís Pinto Platinum Member @trailcafe
    last edited by 24 May 2023, 16:21

    Hi everyone!

    Anyone knows why Suunto Vertical don’t have these watchfaces?

    transferir.png transferir (1).png

    SR
    Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

    L 1 Reply Last reply 24 May 2023, 16:24 Reply Quote 0
    • L Offline
      lexterm77 Bronze Member @Luís Pinto
      last edited by 24 May 2023, 16:24

      @Luís-Pinto

      I remember reading on this forum that new hardware had some issues with these watch faces, it is also missing from s9pp.

      L 1 Reply Last reply 24 May 2023, 16:24 Reply Quote 0
      • L Offline
        Luís Pinto Platinum Member @lexterm77
        last edited by 24 May 2023, 16:24

        @lexterm77 said in Suunto Vertical: Bug Collection:

        reading on this forum that new hardware had some issues with these watch faces, it is also missing from s9pp.

        ah ok, thanks!

        SR
        Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

        1 Reply Last reply Reply Quote 0
        • J Offline
          Jacob Fisher
          last edited by 24 May 2023, 17:11

          I have had two crashes as well. Thankfully the workouts both saved, but the second one did not record elevation gain. It did record a GPS track and my altitude is on there, but I have 0 for elevation on the app and no saved auto laps. The first crash was this past Friday after recording for a little over 6 hours. The second one was today after recording for only an hour and a half.

          1 Reply Last reply Reply Quote 0
          • S Offline
            Stanger @plopes73
            last edited by 24 May 2023, 17:47

            @pedromslopess @isazi
            looks like it only has problems when backlight is on while i put the watch on the charger. Because after i put the backlight option “off” it worked. Don´t know why…

            1 Reply Last reply Reply Quote 0
            • F Offline
              fluca Silver Members @isazi
              last edited by 24 May 2023, 17:50

              @isazi I confirm for Vertical. S9PP works ok for me since the beginning

              R 1 Reply Last reply 24 May 2023, 18:31 Reply Quote 0
              • R Offline
                renton82 Platinum Member @fluca
                last edited by 24 May 2023, 18:31

                How can i unpair old Vertical from suunto app since I can’t no longer power on it?

                T 1 Reply Last reply 24 May 2023, 18:37 Reply Quote 0
                • T Offline
                  Tieutieu Platinum Member @renton82
                  last edited by 24 May 2023, 18:37

                  @renton82 said in Suunto Vertical: Bug Collection:

                  How can i unpair old Vertical from suunto app since I can’t no longer power on it?

                  I would uninstall the app and then install it again

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  R 1 Reply Last reply 24 May 2023, 20:11 Reply Quote 0
                  • R Offline
                    renton82 Platinum Member @Tieutieu
                    last edited by 24 May 2023, 20:11

                    @Tieutieu found a workaround also, disconnected from Bluetooth devices list

                    1 Reply Last reply Reply Quote 1
                    • R Offline
                      renton82 Platinum Member
                      last edited by 25 May 2023, 08:40

                      I noticed that if i create a custom sport mode for open water swimming, and i use “swim distance” it remains always to 0 even if “swim lap distance” increase normally. If i use generic “distance”, it works, but distance is displayed in km instead of meters, someone can confirm?

                      I 1 Reply Last reply 25 May 2023, 10:44 Reply Quote 0
                      • I Offline
                        isazi Moderator @renton82
                        last edited by 25 May 2023, 10:44

                        @renton82 I believe that swim distance is the non GPS one (pool length multiplied by the times you stop). Openwater swim uses the normal GPS distance.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        R 1 Reply Last reply 25 May 2023, 14:05 Reply Quote 1
                        • K Offline
                          Kurt68 @runomatic
                          last edited by 25 May 2023, 11:11

                          @runomatic I’ve only had one crash so far 🙏

                          R 1 Reply Last reply 25 May 2023, 11:14 Reply Quote 0
                          • R Offline
                            runomatic Silver Members @Kurt68
                            last edited by 25 May 2023, 11:14

                            @Kurt68 Did you contact the support about this?

                            https://runomatic.de
                            SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                            SUUNTO WING Black
                            SUUNTO App (iOS)

                            K 1 Reply Last reply 25 May 2023, 11:26 Reply Quote 0
                            • K Offline
                              Kurt68 @runomatic
                              last edited by 25 May 2023, 11:26

                              @runomatic Yes, I also sent the log file. But have no feedback.

                              I 1 Reply Last reply 25 May 2023, 12:55 Reply Quote 0
                              • I Offline
                                isazi Moderator @Kurt68
                                last edited by 25 May 2023, 12:55

                                @Kurt68 did you send logs and communicated this to support, or just sent logs?

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                R K 2 Replies Last reply 25 May 2023, 12:59 Reply Quote 0
                                • R Offline
                                  runomatic Silver Members @isazi
                                  last edited by 25 May 2023, 12:59

                                  @isazi How can i send this logfiles? Can i take a look at these files by myself?

                                  https://runomatic.de
                                  SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                  SUUNTO WING Black
                                  SUUNTO App (iOS)

                                  I 1 Reply Last reply 25 May 2023, 13:03 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @runomatic
                                    last edited by 25 May 2023, 13:03

                                    @runomatic there is a button in Suunto App (in Android go to the watch icon, then the three dots on top and send logs to Suunto). They are sent directly to Suunto’s cloud, I do not think there is a way for you to access them.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    R 1 Reply Last reply 25 May 2023, 13:10 Reply Quote 0
                                    • R Offline
                                      runomatic Silver Members @isazi
                                      last edited by 25 May 2023, 13:10

                                      @isazi Hmm, i can’t find any button at the iOS Version.

                                      https://runomatic.de
                                      SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                      SUUNTO WING Black
                                      SUUNTO App (iOS)

                                      E 1 Reply Last reply 25 May 2023, 13:16 Reply Quote 0
                                      • E Offline
                                        Egika Platinum Member @runomatic
                                        last edited by 25 May 2023, 13:16

                                        @runomatic in iOS it is at the bottom of user profile tab

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        R 1 Reply Last reply 25 May 2023, 13:20 Reply Quote 1
                                        • R Offline
                                          runomatic Silver Members @Egika
                                          last edited by 25 May 2023, 13:20

                                          @Egika Thanks. Never have looked there… 🙂

                                          https://runomatic.de
                                          SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                                          SUUNTO WING Black
                                          SUUNTO App (iOS)

                                          I 1 Reply Last reply 25 May 2023, 13:57 Reply Quote 0
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