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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • surfboomerangS Offline
      surfboomerang @aroo7
      last edited by

      @aroo7 sorry, can’t tell. I haven’t charged mine yet. It is still at 60% since I received it.

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      1 Reply Last reply Reply Quote 0
      • L Offline
        lessthanmore Bronze Member @Frederick Rochette
        last edited by

        @Frederick-Rochette Do you have some more information in terms of which sports mode, S+ Apps, etc.?

        Frederick RochetteF 1 Reply Last reply Reply Quote 0
        • runomaticR Offline
          runomatic Silver Members @Frederick Rochette
          last edited by

          @Frederick-Rochette My Vertical did this on the second run. After a soft reset and five or six runs everything is fine so far.

          https://runomatic.de
          SUUNTO VERTICAL Titanium Solar Black (2.40.38)
          SUUNTO WING Black
          SUUNTO App (iOS)

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          • jjpazJ Offline
            jjpaz Bronze Member @Frederick Rochette
            last edited by

            @Frederick-Rochette My watch reset this past saturday when testing maps and navigation. Activity was “Basic Walk” without S+ Apps. I was watching the map screen and moving the map when suddenly the screen blinked two times (map-black-map-black) and then the watch rebooted.

            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

            Luís PintoL aroo7A 2 Replies Last reply Reply Quote 0
            • aroo7A Offline
              aroo7 Bronze Member
              last edited by

              16% battery left 😕

              1 Reply Last reply Reply Quote 0
              • Luís PintoL Offline
                Luís Pinto Platinum Member @jjpaz
                last edited by

                @jjpaz I didn’t experience nothing bad with this watch and SW, for now.

                SR
                Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                1 Reply Last reply Reply Quote 0
                • aroo7A Offline
                  aroo7 Bronze Member @jjpaz
                  last edited by

                  @jjpaz my watch has already scored several unexpected restarts most times after clicking START before training sessions

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                  • grekuG Offline
                    greku Bronze Member
                    last edited by

                    After Trail running with HR belt , I wanted to start indor training without gps and external hr belt. I waited for the hr signal from my wrist about 1-2min without fix … so I checked my daily hr widget. I saw only : ‘mensuration’ message without any HR data. I checked HR led and it was off.
                    Soft reboot helped. Also ‘historical’ hr data were visible …

                    before the reboot
                    IMG_1610.jpeg
                    after the reboot
                    IMG_1611.jpeg

                    1 Reply Last reply Reply Quote 0
                    • zhang965Z Offline
                      zhang965
                      last edited by

                      I got a reboot, the watch shows Suunto logo after saving activity

                      Winners Wear Winners

                      1 Reply Last reply Reply Quote 1
                      • L Offline
                        Likarnik Bronze Member @Likarnik
                        last edited by

                        @Likarnik said in Suunto Vertical: Bug Collection:

                        Just checked my HR zones:

                        e98f37e6-9fe0-421e-9b60-315a0b07aa72-image.png

                        I set them on initial setup 3 days ago, I wanted to tweak some values…

                        Couple of days not checking zones, yesterday I wanted to set my target zone:
                        c22f369b-f686-4191-ae0d-11d9a2678bd6-image.png

                        If I go to edit, same picture as above… I guess after reboot it worked for couple of days and then watch forgets them?

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • Frederick RochetteF Online
                          Frederick Rochette Bronze Member @lessthanmore
                          last edited by

                          @lessthanmore
                          Custom trail mode
                          No S+
                          OHR
                          If I remember well I had to be on the map screen with route tracking.

                          1 Reply Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @Likarnik
                            last edited by

                            @Likarnik That is strange. I have had this happen once or twice. After a reboot it has never returned. If it happens again PM me and send logs to Suunto. In the PM tell me your Suunto username and the time you sent the logs and the time zone. I will file a bug report.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            gone troppoG 1 Reply Last reply Reply Quote 1
                            • gone troppoG Offline
                              gone troppo Bronze Member @Brad_Olwin
                              last edited by

                              I cannot believe all these issues people are having I’m sorry you guys are having these issues. If one was to read this thread they would think this product is completely faulty. I just wanted to put it out there that my vertical works perfectly thus far none of the issues reported in here.

                              mikekoski490M cs2ndC jjpazJ 3 Replies Last reply Reply Quote 6
                              • mikekoski490M Offline
                                mikekoski490 Bronze Member @gone troppo
                                last edited by

                                @gone-troppo Ditto so far.

                                Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                Current: Suunto Race Ti

                                Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                Suunto App running on Google Pixel 8/Android 14

                                1 Reply Last reply Reply Quote 1
                                • cs2ndC Offline
                                  cs2nd @gone troppo
                                  last edited by

                                  @gone-troppo Thank you for your note. This is reassuring.

                                  Suunto Race Ti
                                  Suunto 9 Peak Ti

                                  1 Reply Last reply Reply Quote 0
                                  • AlexndreA Offline
                                    Alexndre
                                    last edited by

                                    When I do indoor rowing why does my watch indicate the cadence and distance when it can’t calculate them ?!

                                    Suunto Vertical

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                                    • jjpazJ Offline
                                      jjpaz Bronze Member @gone troppo
                                      last edited by

                                      @gone-troppo There are several “minor” bugs that need to be corrected.
                                      In my case:

                                      • Initial setup required 2 soft reset to be able to configure intensity zones.
                                      • Several S+ Apps doesn’t work as expected and doesn’t offer reliable data (and data offered is very different as data in the Apps and watch)
                                      • Recovery and resources doesn’t work, is reported to Suunto also.
                                      • Random reboots during activity: it happened to me one time this weekend, testing maps. When moving map in the screen watch during a “walking” activity suddenly rebooted. And it was only “10 days old”, not an old and overloaded watch.
                                      • Random reboots when switching widgets: some people have suffered this, is not my case.

                                      So, many of the problems are “minor” or not very important but the problem with the random reboots is very very important because if that issue becomes recurrent the watch becomes unstable and unreliable and it seems that are not isolated cases.

                                      I hope that this initial software is an “advanced Beta version” and a more pulished software is coming and the unreliability problems will be solved.

                                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                      Brad_OlwinB 1 Reply Last reply Reply Quote 4
                                      • aroo7A Offline
                                        aroo7 Bronze Member
                                        last edited by

                                        It should definitely look better. These unexpected reboots are incredibly annoying. Recovery time is also to be improved - on Sunday I had 120h, this morning it was 8h… The S9PP may have been a bit run-of-the-mill but it looked more stable. I hope we won’t have to wait long for an update

                                        1 Reply Last reply Reply Quote 2
                                        • wmichiW Online
                                          wmichi
                                          last edited by

                                          Resources are still a joke. For example, I do a very easy bike ride for 1.5h. HR in zone 1 all the time -> resources drop sometimes after syncing the activity from 80% to 25%. I do a short stretching routine, resources drop sometimes from whatever value to 0%. The only Suunto watch where the resources seemed to work as intended, was the Suunto 7. I thought with real 24/7 HR it would also work correctly on the Vertical. It doesn’t. Get rid of this Firstbeat crap.

                                          1 Reply Last reply Reply Quote 1
                                          • K Offline
                                            Kramble @runomatic
                                            last edited by

                                            @runomatic said in Suunto Vertical: Bug Collection:

                                            Turn by turn navigation with imported GPX Tracks (via STRAVA) doesn’t work. Anybody else with this problem?

                                            Yes it’s the same on my S9 peak.

                                            Ambit 3 peak saphir
                                            Spartan Ultra (sold)
                                            S7 graphite copper
                                            S9 peak all black
                                            Vertical titanium green forest
                                            Wings

                                            TieutieuT 1 Reply Last reply Reply Quote 0
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