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Suunto Vertical: Bug Collection

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  • S Offline
    surfboomerang @aroo7
    last edited by 28 May 2023, 16:48

    @aroo7 sorry, can’t tell. I haven’t charged mine yet. It is still at 60% since I received it.

    Suunto Vertical Titanium Solar
    OnePlus Nord 4

    1 Reply Last reply Reply Quote 0
    • L Offline
      lessthanmore Bronze Member @Frederick Rochette
      last edited by 28 May 2023, 16:49

      @Frederick-Rochette Do you have some more information in terms of which sports mode, S+ Apps, etc.?

      F 1 Reply Last reply 29 May 2023, 20:40 Reply Quote 0
      • R Offline
        runomatic Silver Members @Frederick Rochette
        last edited by 28 May 2023, 17:52

        @Frederick-Rochette My Vertical did this on the second run. After a soft reset and five or six runs everything is fine so far.

        https://runomatic.de
        SUUNTO VERTICAL Titanium Solar Black (2.40.38)
        SUUNTO WING Black
        SUUNTO App (iOS)

        1 Reply Last reply Reply Quote 0
        • J Offline
          jjpaz Bronze Member @Frederick Rochette
          last edited by 29 May 2023, 06:08

          @Frederick-Rochette My watch reset this past saturday when testing maps and navigation. Activity was “Basic Walk” without S+ Apps. I was watching the map screen and moving the map when suddenly the screen blinked two times (map-black-map-black) and then the watch rebooted.

          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

          L A 2 Replies Last reply 29 May 2023, 06:43 Reply Quote 0
          • A Offline
            aroo7 Bronze Member
            last edited by 29 May 2023, 06:17

            16% battery left 😕

            1 Reply Last reply Reply Quote 0
            • L Offline
              Luís Pinto Platinum Member @jjpaz
              last edited by 29 May 2023, 06:43

              @jjpaz I didn’t experience nothing bad with this watch and SW, for now.

              SR
              Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

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              • A Offline
                aroo7 Bronze Member @jjpaz
                last edited by 29 May 2023, 06:53

                @jjpaz my watch has already scored several unexpected restarts most times after clicking START before training sessions

                1 Reply Last reply Reply Quote 0
                • G Offline
                  greku Bronze Member
                  last edited by 29 May 2023, 06:56

                  After Trail running with HR belt , I wanted to start indor training without gps and external hr belt. I waited for the hr signal from my wrist about 1-2min without fix … so I checked my daily hr widget. I saw only : ‘mensuration’ message without any HR data. I checked HR led and it was off.
                  Soft reboot helped. Also ‘historical’ hr data were visible …

                  before the reboot
                  IMG_1610.jpeg
                  after the reboot
                  IMG_1611.jpeg

                  1 Reply Last reply Reply Quote 0
                  • Z Offline
                    zhang965
                    last edited by 29 May 2023, 12:18

                    I got a reboot, the watch shows Suunto logo after saving activity

                    Winners Wear Winners

                    1 Reply Last reply Reply Quote 1
                    • L Offline
                      Likarnik Bronze Member @Likarnik
                      last edited by 29 May 2023, 12:44

                      @Likarnik said in Suunto Vertical: Bug Collection:

                      Just checked my HR zones:

                      e98f37e6-9fe0-421e-9b60-315a0b07aa72-image.png

                      I set them on initial setup 3 days ago, I wanted to tweak some values…

                      Couple of days not checking zones, yesterday I wanted to set my target zone:
                      c22f369b-f686-4191-ae0d-11d9a2678bd6-image.png

                      If I go to edit, same picture as above… I guess after reboot it worked for couple of days and then watch forgets them?

                      B 1 Reply Last reply 29 May 2023, 23:15 Reply Quote 0
                      • F Offline
                        Frederick Rochette Bronze Member @lessthanmore
                        last edited by 29 May 2023, 20:40

                        @lessthanmore
                        Custom trail mode
                        No S+
                        OHR
                        If I remember well I had to be on the map screen with route tracking.

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          Brad_Olwin Moderator @Likarnik
                          last edited by 29 May 2023, 23:15

                          @Likarnik That is strange. I have had this happen once or twice. After a reboot it has never returned. If it happens again PM me and send logs to Suunto. In the PM tell me your Suunto username and the time you sent the logs and the time zone. I will file a bug report.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          G 1 Reply Last reply 29 May 2023, 23:35 Reply Quote 1
                          • G Offline
                            gone troppo Bronze Member @Brad_Olwin
                            last edited by 29 May 2023, 23:35

                            I cannot believe all these issues people are having I’m sorry you guys are having these issues. If one was to read this thread they would think this product is completely faulty. I just wanted to put it out there that my vertical works perfectly thus far none of the issues reported in here.

                            M C J 3 Replies Last reply 29 May 2023, 23:39 Reply Quote 6
                            • M Offline
                              mikekoski490 Bronze Member @gone troppo
                              last edited by 29 May 2023, 23:39

                              @gone-troppo Ditto so far.

                              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                              Current: Suunto Race Ti

                              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                              Suunto App running on Google Pixel 8/Android 14

                              1 Reply Last reply Reply Quote 1
                              • C Offline
                                cs2nd @gone troppo
                                last edited by 30 May 2023, 03:50

                                @gone-troppo Thank you for your note. This is reassuring.

                                Suunto Race Ti
                                Suunto 9 Peak Ti

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  Alexndre
                                  last edited by 30 May 2023, 06:08

                                  When I do indoor rowing why does my watch indicate the cadence and distance when it can’t calculate them ?!

                                  Suunto Vertical

                                  1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    jjpaz Bronze Member @gone troppo
                                    last edited by 30 May 2023, 06:13

                                    @gone-troppo There are several “minor” bugs that need to be corrected.
                                    In my case:

                                    • Initial setup required 2 soft reset to be able to configure intensity zones.
                                    • Several S+ Apps doesn’t work as expected and doesn’t offer reliable data (and data offered is very different as data in the Apps and watch)
                                    • Recovery and resources doesn’t work, is reported to Suunto also.
                                    • Random reboots during activity: it happened to me one time this weekend, testing maps. When moving map in the screen watch during a “walking” activity suddenly rebooted. And it was only “10 days old”, not an old and overloaded watch.
                                    • Random reboots when switching widgets: some people have suffered this, is not my case.

                                    So, many of the problems are “minor” or not very important but the problem with the random reboots is very very important because if that issue becomes recurrent the watch becomes unstable and unreliable and it seems that are not isolated cases.

                                    I hope that this initial software is an “advanced Beta version” and a more pulished software is coming and the unreliability problems will be solved.

                                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                    B 1 Reply Last reply 30 May 2023, 18:29 Reply Quote 4
                                    • A Offline
                                      aroo7 Bronze Member
                                      last edited by 30 May 2023, 07:57

                                      It should definitely look better. These unexpected reboots are incredibly annoying. Recovery time is also to be improved - on Sunday I had 120h, this morning it was 8h… The S9PP may have been a bit run-of-the-mill but it looked more stable. I hope we won’t have to wait long for an update

                                      1 Reply Last reply Reply Quote 2
                                      • W Offline
                                        wmichi
                                        last edited by 30 May 2023, 09:48

                                        Resources are still a joke. For example, I do a very easy bike ride for 1.5h. HR in zone 1 all the time -> resources drop sometimes after syncing the activity from 80% to 25%. I do a short stretching routine, resources drop sometimes from whatever value to 0%. The only Suunto watch where the resources seemed to work as intended, was the Suunto 7. I thought with real 24/7 HR it would also work correctly on the Vertical. It doesn’t. Get rid of this Firstbeat crap.

                                        1 Reply Last reply Reply Quote 1
                                        • K Offline
                                          Kramble @runomatic
                                          last edited by 30 May 2023, 12:43

                                          @runomatic said in Suunto Vertical: Bug Collection:

                                          Turn by turn navigation with imported GPX Tracks (via STRAVA) doesn’t work. Anybody else with this problem?

                                          Yes it’s the same on my S9 peak.

                                          Ambit 3 peak saphir
                                          Spartan Ultra (sold)
                                          S7 graphite copper
                                          S9 peak all black
                                          Vertical titanium green forest
                                          Wings

                                          T 1 Reply Last reply 30 May 2023, 12:54 Reply Quote 0
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