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Suunto Vertical: Bug Collection

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  • J Offline
    jjpaz Bronze Member @Brad_Olwin
    last edited by 30 May 2023, 19:22

    @Brad_Olwin Yes, clearly issues are not happening to all, I’m only talking about my experience.

    The problem when setting intensity zones: just out of the box and after upgrading was impossible to set up rythm and power zones3. No problem with HR zones.

    S+ not working for me: TP Heart Rate (TSS) and Strava Relative Effort. Data that SuuntoApp show are very very different to data calculated by watch, SuuntoApp, TrainingPeaks and Strava. So those SuuntoApps are using different source data to calculate and are not useful, no reliable data.

    Recovery: after a workout the watch calculates a recovery time, OK. If you check periodically the Recovery time widget you can verify that it’s frozen and doesn’t change although my recovery and resources are going up. In previous watches that time is going down to reach 0 after severas hours. And if you save another workout with recovery time “active” the new recovery time erases the old and the loop start again. Or, in my case, you save a light session, like yoga or pilates, directly puts 0 en recovery time. A bit random.

    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

    G 1 Reply Last reply 30 May 2023, 22:41 Reply Quote 0
    • G Offline
      gone troppo Bronze Member @jjpaz
      last edited by 30 May 2023, 22:41

      Question please if someone could help I don’t know if it’s a bug or glitch but. I have created several custom sport modes. When I select a sports mode it takes me to the screen where I can change battery settings etc. anyway when I go into battery it defaults to “custom” which is dual band. I want to change it to endurance so I click that and click select but when I go to the sport it hasn’t changed and is still on custom dual band?? The only work around I found was to actually start the activity immediately pause It and then change it to endurance there that seems to work? Is this a known issue?

      Side note I managed to get he 0% resources error others have mentioned here. I woke up with 72% did an easy zone 1 excercise and after uploading activity it now shows resources 0%

      G 1 Reply Last reply 31 May 2023, 05:04 Reply Quote 0
      • G Offline
        gone troppo Bronze Member @gone troppo
        last edited by 31 May 2023, 05:04

        Never mind the above I worked out the problem after selecting the different battery mode I was pressing the middle button which was going back and then I was re selecting the activity and this would then default back to custom battery. Once you choose the battery mode you want you press upper right button to select and then you press it again until you get to start and then it will use the battery mode you chose. Sorry this might have been stupid to most but I couldn’t work it out so someone else may have the same problem and read this. User error

        The resource going to 0% is still a legit issue though that happened today though.

        1 Reply Last reply Reply Quote 0
        • M Offline
          Mitch9
          last edited by 31 May 2023, 06:29

          I got my first annoying bug:

          While hiking with a route activated, I got a notification with vibration that I’m not on track. So far so good, but the vibration didn’t stop for a long time. I tried different things (pause, resume, deactivate route…) but the vibration continues except for some little breaks.

          Maybe a unknown massage feature? 😁

          Couldn’t sent logs but next time (Hopefully this will never happen again!).

          Watch: Suunto Vertical Titanium Solar (Sand)
          SA: Android (beta)
          HRS: Polar H10

          1 Reply Last reply Reply Quote 1
          • M Offline
            Mitch9
            last edited by 31 May 2023, 06:42

            Screenshot_20230531_083415_Suunto~2.png

            The illustration of the region Lower Franconia is not correct.

            Watch: Suunto Vertical Titanium Solar (Sand)
            SA: Android (beta)
            HRS: Polar H10

            1 Reply Last reply Reply Quote 0
            • S Offline
              SuperFlo75 Silver Members Bronze Member
              last edited by 31 May 2023, 06:45

              Crazy, on my phone it is correct… 🙈
              IMG_9721.png

              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
              Suunto Wing
              Suunto 9 Peak Pro Titanium (owns my wife now)
              Suunto Spartan Ultra
              SA iOS 2.43.0 (18473)
              Instagram @superflo75

              1 Reply Last reply Reply Quote 0
              • H Online
                helgonet12
                last edited by 31 May 2023, 09:36

                Hi! I turned off my Blood Oxygen under sleep. But it shows up in Suunto App? I double checked that it really was turned off and it was. Is there any other place I need to turn it off or is this a bug?

                D 1 Reply Last reply 31 May 2023, 10:36 Reply Quote 1
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @helgonet12
                  last edited by 31 May 2023, 10:36

                  @helgonet12 said in Suunto Vertical: Bug Collection:

                  Hi! I turned off my Blood Oxygen under sleep. But it shows up in Suunto App? I double checked that it really was turned off and it was. Is there any other place I need to turn it off or is this a bug?

                  reported this

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  D 1 Reply Last reply 31 May 2023, 12:43 Reply Quote 1
                  • J Offline
                    jjpaz Bronze Member
                    last edited by jjpaz 31 May 2023, 10:38

                    About recovery widget:

                    Yesterday I finished my training at 19:00, watch showed 17h in recovery time. So recovery time should be decreasing gradually until 12:00 on next day.

                    Just before going to bed (22:30) I watched the widget and it showed the same 17h for recovery time.

                    This morning (7:00) watch showed 11h in recovery time (-6h).

                    Now (12:35) the watch is still showing the same 11h in recovery time.
                    This is not the behavior in previous watches (S9B and S9P that I have) and I can assume that it’s going to show 11h until this afternoon when I’ll save another training and replace the recovery time.

                    20230531_122949.jpg

                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                    J D 2 Replies Last reply 31 May 2023, 12:08 Reply Quote 0
                    • J Offline
                      jjpaz Bronze Member @jjpaz
                      last edited by 31 May 2023, 12:08

                      @jjpaz auto update:

                      13:30 --> Recovery time 11h.

                      14:00 --> Recovery time is now 0h. So, has decreased from 11h to 0h instantly.

                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                      I 1 Reply Last reply 31 May 2023, 12:14 Reply Quote 0
                      • I Online
                        isazi Moderator @jjpaz
                        last edited by 31 May 2023, 12:14

                        @jjpaz recovery time is not working properly, it has been reported already and will be fixed in the future.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        J 1 Reply Last reply 31 May 2023, 12:29 Reply Quote 3
                        • J Offline
                          jjpaz Bronze Member @isazi
                          last edited by 31 May 2023, 12:29

                          @isazi Perfect, thanks!!

                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            dombo Bronze Member @Dimitrios Kanellopoulos
                            last edited by 31 May 2023, 12:43

                            @Dimitrios-Kanellopoulos by the way, how is it with Blood Oxygen reporting? I got for every night 100% even I saw in the morning last measure was lower and also I noticed over nights that it was around 96%.

                            E 1 Reply Last reply 31 May 2023, 14:02 Reply Quote 0
                            • M Offline
                              mikekoski490 Bronze Member
                              last edited by 31 May 2023, 14:00

                              My Suunto App (android) just updated. I usually get this when a new device or update to device is coming soon?

                              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                              Current: Suunto Race Ti

                              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                              Suunto App running on Google Pixel 8/Android 14

                              T 1 Reply Last reply 31 May 2023, 14:02 Reply Quote -1
                              • T Offline
                                Tieutieu Platinum Member @mikekoski490
                                last edited by Tieutieu 31 May 2023, 14:02

                                @mikekoski490 said in Suunto Vertical: Bug Collection:

                                My Suunto App (android) just updated. I usually get this when a new device or update to device is coming soon?

                                SA updates are more frequent than watches updates.
                                SA update doesn’t mean a watch update is coming.
                                There is (almost) always a SA update before a watch update is coming.

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                1 Reply Last reply Reply Quote 1
                                • E Offline
                                  Egika Platinum Member @dombo
                                  last edited by 31 May 2023, 14:02

                                  @dombo said in Suunto Vertical: Bug Collection:

                                  @Dimitrios-Kanellopoulos by the way, how is it with Blood Oxygen reporting? I got for every night 100% even I saw in the morning last measure was lower and also I noticed over nights that it was around 96%.

                                  Blood Oxygen is reported in the morning as a maximum value of some samples over night.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  E 1 Reply Last reply 31 May 2023, 14:05 Reply Quote 1
                                  • E Offline
                                    EzioAuditore Gold Members @Egika
                                    last edited by EzioAuditore 31 May 2023, 14:05

                                    @Egika This is exactly what I imagined and always wanted to ask but never did 🙂 Thanks

                                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                    Suunto Wing

                                    1 Reply Last reply Reply Quote 0
                                    • H Offline
                                      Honza Bronze Member
                                      last edited by 31 May 2023, 22:09

                                      Sometimes during an activity I’m unable to move/pan the map using my finger. (Using the buttons works). But sometimes it works just fine.

                                      Did anyone else notice this issue? Is that a bug or might I be doing something wrong? I did not notice anything that might be causing this and did not change any settings.

                                      S 1 Reply Last reply 1 Jun 2023, 07:17 Reply Quote 1
                                      • S Offline
                                        surfboomerang @Honza
                                        last edited by 1 Jun 2023, 07:17

                                        @Jan-Červinka Yes, I noticed it once.
                                        I had touch activated for an activity but during the start I was unable to pan the map. Also on other screens touch doesn’t seem to work.
                                        I disabled touch in the custom battery mode during the activity and re-enabled it again but it still wasn’t working. It started to work when I changed the touch option to “Map only” and kept working when I switched touch to “On” again.

                                        After the activity I tried to reproduce the issue, but I couldn’t. Touch was set to “On” in the custom battery mode and it was working fine when I started the new activity.

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        H 1 Reply Last reply 1 Jun 2023, 12:29 Reply Quote 2
                                        • H Online
                                          helgonet12
                                          last edited by 1 Jun 2023, 10:23

                                          Hi all. Does any of you see recourse drop on the SV? first 2 weeks the recourses worked ok and starting this week my recourse drops from 80 to 30 just commuting (e-bike) to work.This did not happen the first weeks. No changes on the max puls or the average puls.

                                          W 1 Reply Last reply 1 Jun 2023, 13:41 Reply Quote 1
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