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Suunto Vertical: Bug Collection

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  • K Offline
    Ketoohs Silver Members
    last edited by 17 May 2023, 06:10

    Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

    Karoo3 (2024)
    Vertical allBlack (2023)
    9 Peak Black (2022)
    Spartan WHR Black (2017)
    Ambit 2 Black (2013)

    Z S 3 Replies Last reply 17 May 2023, 06:12 Reply Quote -1
    • Z Offline
      zhang965 @Ketoohs
      last edited by 17 May 2023, 06:12

      @Ketoohs said in Suunto Vertical: Bug Collection:

      Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

      My S9PP had getting notifications for first months, and now I don’t get any notification, I don’t know why.

      Winners Wear Winners

      1 Reply Last reply Reply Quote 1
      • S Offline
        surfboomerang @Ketoohs
        last edited by 17 May 2023, 06:14

        @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 1
        • R Offline
          renton82 Platinum Member @vlado
          last edited by renton82 17 May 2023, 06:43

          @vlado said in Suunto Vertical: Bug Collection:

          Also missed call notification on the widget still no possibility to remove

          The Return of living dead notifications 😂 ! I noticed it as well!

          V 1 Reply Last reply 17 May 2023, 07:33 Reply Quote 0
          • E Offline
            Egika Platinum Member @SirMcKey
            last edited by 17 May 2023, 07:04

            @SirMcKey hey! Following up from our FB conversation here:
            Can you please do the following:

            • bring up maps screen (with or without activity)
            • pan and zoom around
            • if you get only the grid display:
              Watch back to watch face
              Connect to Suunto app
              Send logs from the Suunto App
              Tell me the email of your SA account in a private message and approx time when you sent the logs.

            Thx!

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mi_chael Bronze Member
              last edited by 17 May 2023, 07:22

              If i select a map to download before i set a wifi connection, the iOS app tell that the watch is busy and nothing happens.

              E 1 Reply Last reply 17 May 2023, 07:23 Reply Quote 0
              • E Offline
                Egika Platinum Member @Mi_chael
                last edited by 17 May 2023, 07:23

                @Mi_chael make sure the watch is not busy 🙂
                I mean that it is showing the watch face when on the charger. Probably toggle the watch state by going into any menu and back to watch face.

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                1 Reply Last reply Reply Quote 1
                • V Offline
                  vlado @renton82
                  last edited by 17 May 2023, 07:33

                  @renton82 there is more years of this bug than the walking dead seasons 🙂

                  Suunto Ocean
                  Suunto Vertical Solar Canyon
                  Suunto Ambit 3 peak Sapphire

                  R 1 Reply Last reply 17 May 2023, 07:35 Reply Quote 1
                  • R Offline
                    renton82 Platinum Member @vlado
                    last edited by 17 May 2023, 07:35

                    @vlado said in Suunto Vertical: Bug Collection:

                    @renton82 there is more years of this bug than the walking dead seasons 🙂

                    LOL 😂 😂 😂

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      jasonc
                      last edited by jasonc 17 May 2023, 09:39

                      Not really a bug, but is this thin line under the display on the solar panel normal? Just put the Watch on this morning. Video - left hand side

                      Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                      F 1 Reply Last reply 17 May 2023, 09:40 Reply Quote 0
                      • F Offline
                        freeheeler @jasonc
                        last edited by 17 May 2023, 09:40

                        @jasoncuddy
                        yes, it is the solar panels connector

                        living sideways

                        1 Reply Last reply Reply Quote 4
                        • S Offline
                          surfboomerang @Ketoohs
                          last edited by surfboomerang 17 May 2023, 11:30

                          @Ketoohs said in Suunto Vertical: Bug Collection:

                          Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                          @surfboomerang said in Suunto Vertical: Bug Collection:

                          @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                          Ok, confirmed unfortunately. The notification is somewhat unreliable.

                          Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
                          It does appear in the notification widget however.

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          E 1 Reply Last reply 17 May 2023, 11:43 Reply Quote 0
                          • S Offline
                            surfboomerang
                            last edited by surfboomerang 17 May 2023, 11:40

                            Also another curiousity…
                            When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into “Settings” if you hold the middle button a bit too long.

                            Normally it shows the round loading ring for a couple of secons before it enters “Settings”, but with the above method it seems that it jumps directly into the “Settings” menu

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            E 1 Reply Last reply 17 May 2023, 11:44 Reply Quote 0
                            • E Offline
                              Egika Platinum Member @surfboomerang
                              last edited by 17 May 2023, 11:43

                              @surfboomerang said in Suunto Vertical: Bug Collection:

                              @Ketoohs said in Suunto Vertical: Bug Collection:

                              Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                              @surfboomerang said in Suunto Vertical: Bug Collection:

                              @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                              Ok, confirmed unfortunately. The notification is somewhat unreliable.

                              Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
                              It does appear in the notification widget however.

                              Confirmed as a BT issue. Will be addressed with upcoming hotfix afaik.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

                              1 Reply Last reply Reply Quote 4
                              • E Offline
                                Egika Platinum Member @surfboomerang
                                last edited by 17 May 2023, 11:44

                                @surfboomerang said in Suunto Vertical: Bug Collection:

                                Also another curiousity…
                                When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into “Settings” if you hold the middle button a bit too long.

                                Normally it shows the round loading ring for a couple of secons before it enters “Settings”, but with the above method it seems that it jumps directly into the “Settings” menu

                                Confirmed as known to Suunto. Will hopefully be changed soon. Thx!

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                1 Reply Last reply Reply Quote 1
                                • M Offline
                                  Mi_chael Bronze Member
                                  last edited by 17 May 2023, 13:47

                                  I can’t had an interval training view on a custom sport profil.

                                  Usually, i set the 3 view during work and 5 (or more) during recovery.

                                  I 1 Reply Last reply 17 May 2023, 13:48 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @Mi_chael
                                    last edited by 17 May 2023, 13:48

                                    @Mi_chael reported to Suunto already, thanks.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 1
                                    • S Online
                                      SuperFlo75 Silver Members Bronze Member
                                      last edited by 17 May 2023, 15:40

                                      Summary of my day…

                                      • maps are working
                                      • after a very short test with a personal sport mode, the watch saved it, but after saving, it freezed in the Watch Face… I did a soft reset (pressing the upper button very long) and after this, everything was normal
                                      • later I did a longer Test Walk with a custom sport mode, and everything was as it should be…

                                      I think I will test the Personal Mode again…,

                                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                      Suunto Wing
                                      Suunto 9 Peak Pro Titanium (owns my wife now)
                                      Suunto Spartan Ultra
                                      SA iOS 2.43.0 (18473)
                                      Instagram @superflo75

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        jakubdr Bronze Member
                                        last edited by 17 May 2023, 17:19

                                        First run with my new Vertical! Everything looks good apart from Strava sync, which is not working. Sync to Training Peaks works but is a bit slow. Also after the run the watch did not want to connect to the phone but switching on and off the airplane mode on Vertical solved it.

                                        D 1 Reply Last reply 17 May 2023, 20:22 Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @jakubdr
                                          last edited by 17 May 2023, 20:22

                                          @jakubdr was Strava already connected before the run ?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          J 1 Reply Last reply 17 May 2023, 20:32 Reply Quote 0
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