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Suunto Vertical: Bug Collection

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  • T Offline
    Tieutieu Platinum Member @wmichi
    last edited by 1 Jun 2023, 14:13

    @wmichi said in Suunto Vertical: Bug Collection:

    Initially I really liked this watch. Great battery life, good screen, very good mapping… But the frustration level rises. I got used to the dysfunctional resources over the years (sudden drops, reset on watch restart or charging the watch). But multiple restarts a week (nearly every day) in simple watch mode and today a restart during an activity… That’s a no go.

    This watch is simply not reliable. Maybe I have a faulty unit, I don’t know. I hope for Suunto that this is not a general problem.

    Are you talking about the new Suunto Vertical or the old Ambit Vertical ??

    Suunto’s devices at home :
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    ? W 2 Replies Last reply 1 Jun 2023, 14:36 Reply Quote 0
    • ? Offline
      A Former User @Tieutieu
      last edited by 1 Jun 2023, 14:36

      @Tieutieu that’s exactly same restart problem that my friend has , which I spoke about in lounge sub forum. Perhaps setting config like you said , which I hope is resolved soon by suunto

      1 Reply Last reply Reply Quote 0
      • W Offline
        wmichi @surfboomerang
        last edited by wmichi 6 Jan 2023, 14:49 1 Jun 2023, 14:48

        @surfboomerang I have 24/7 HR and sleep tracking on. Maybe, who knows.

        1 Reply Last reply Reply Quote 0
        • W Offline
          wmichi @Tieutieu
          last edited by 1 Jun 2023, 14:49

          @Tieutieu the new Suunto Vertical

          T 1 Reply Last reply 1 Jun 2023, 15:54 Reply Quote 0
          • R Offline
            renton82 Platinum Member
            last edited by 1 Jun 2023, 14:56

            I have had many reboots with my previous unit that now i sent back because it was dead. This new unit has never had a single reboot.

            W 1 Reply Last reply 1 Jun 2023, 15:44 Reply Quote 0
            • W Offline
              wmichi @renton82
              last edited by 1 Jun 2023, 15:44

              @renton82 Interesting. Did you also have problems with the touchscreen? Sometimes my touchscreen isn’t responding. And at other times, it never deactivates. Normally it gets deactivated when you don’t use the watch und you have to press a button to wake it up. Mine keeps responding, even though backlight turns correctly off.

              R C 2 Replies Last reply 1 Jun 2023, 15:46 Reply Quote 0
              • R Offline
                renton82 Platinum Member @wmichi
                last edited by 1 Jun 2023, 15:46

                @wmichi I hadn’t so much time to test it, however i don’t remember any problem with touchscreen.

                1 Reply Last reply Reply Quote 0
                • C Offline
                  cosme.costa @wmichi
                  last edited by 1 Jun 2023, 15:53

                  @wmichi said in Suunto Vertical: Bug Collection:

                  @renton82 Interesting. Did you also have problems with the touchscreen? Sometimes my touchscreen isn’t responding. And at other times, it never deactivates. Normally it gets deactivated when you don’t use the watch und you have to press a button to wake it up. Mine keeps responding, even though backlight turns correctly off.

                  I do not have a SV but with your simpthoms I would have performed a hard reset and if the issues continue I would have contacted support, it is pretty clear to me that your unit is faulty.

                  R 1 Reply Last reply 1 Jun 2023, 15:56 Reply Quote 0
                  • T Offline
                    Tieutieu Platinum Member @wmichi
                    last edited by Tieutieu 6 Jan 2023, 16:01 1 Jun 2023, 15:54

                    @wmichi said in Suunto Vertical: Bug Collection:

                    @Tieutieu the new Suunto Vertical
                    @surfboomerang I have 24/7 HR and sleep tracking on. Maybe, who knows.

                    OK. I also have 24/7 HR and sleep tracking on.
                    Been using it intensivly since it was released mid-may. The only thing I don’t use is phone notifications.
                    I didn’t have to reboot it a single time. No crash, no bugs. Guess you’re running out of luck !..😲

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    ? 1 Reply Last reply 2 Jun 2023, 05:24 Reply Quote 0
                    • R Offline
                      renton82 Platinum Member @cosme.costa
                      last edited by 1 Jun 2023, 15:56

                      @cosme-costa It didn’t turn on anymore, no way to hard reset it.

                      C 1 Reply Last reply 1 Jun 2023, 16:30 Reply Quote 0
                      • C Offline
                        cosme.costa @renton82
                        last edited by 1 Jun 2023, 16:30

                        @renton82 yeah in your case it is clear, but @wmichi seems that have al lot of issues too, so I meant that he should do a hard reset and contact support.

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jugger
                          last edited by Jugger 6 Jan 2023, 18:20 1 Jun 2023, 17:10

                          I noticed that few of watchfaces says 1.6.2023 is wednesday and other says thursday. I use finnish language.

                          Edit. Thanks for answers. Got confused with KESäkuu and KESkiviikko 😂

                          Suunto Vertical Titanium Forest

                          R B 2 Replies Last reply 1 Jun 2023, 17:38 Reply Quote 0
                          • R Offline
                            runomatic Silver Members @Jugger
                            last edited by 1 Jun 2023, 17:38

                            @Jugger Strange. I have the month over that. (German Language)

                            https://runomatic.de
                            SUUNTO VERTICAL Titanium Solar Black (2.40.38)
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                            SUUNTO App (iOS)

                            1 Reply Last reply Reply Quote 1
                            • B Offline
                              BrunoH Gold Members @Jugger
                              last edited by 1 Jun 2023, 17:57

                              @Jugger “Kes” in your upper photo is not Keskiviikko (Wed) but Kesäkuu (June).

                              Compasses: M-311, A-10, SK-7
                              Diving: Finnlight Navy 90, Vyper
                              Sports: Metron, S7, S9B and Vertical

                              1 Reply Last reply Reply Quote 2
                              • ? Offline
                                A Former User
                                last edited by 2 Jun 2023, 04:54

                                Just an experiment since I was curious because SV started to give me out of sudden low sleep quality and low resources. Not sure why is that.

                                9dca42c6-d166-4965-b339-913ab9bbc0c6-image.jpeg

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @wmichi
                                  last edited by 2 Jun 2023, 05:11

                                  @wmichi this is a nice discussion. We could not fix the issue as it’s in the firstbeat library. Due to that we are replacing all firstbeat data with our very soon by the end of the year. So hold on. Only this metric is buggered sometimes.

                                  About all the other bugs we are on top of those. Update should come in a few weeks before July.

                                  It’s much appreciated all the feedback here guys.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
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                                  ? S G W 4 Replies Last reply 2 Jun 2023, 05:40 Reply Quote 23
                                  • ? Offline
                                    A Former User @Tieutieu
                                    last edited by 2 Jun 2023, 05:24

                                    @Tieutieu my friend’s one is also running out of luck. After so many hard reset, he had enough and has just sent his watch back to amazon for full refund. He’s now looking at coros.

                                    V 1 Reply Last reply 2 Jun 2023, 15:03 Reply Quote 0
                                    • ? Offline
                                      A Former User @Dimitrios Kanellopoulos
                                      last edited by 2 Jun 2023, 05:40

                                      @Dimitrios-Kanellopoulos said in Suunto Vertical: Bug Collection:

                                      @wmichi this is a nice discussion. We could not fix the issue as it’s in the firstbeat library. Due to that we are replacing all firstbeat data with our very soon by the end of the year. So hold on. Only this metric is buggered sometimes.

                                      About all the other bugs we are on top of those. Update should come in a few weeks before July.

                                      It’s much appreciated all the feedback here guys.

                                      Super news! Bravo to the team!

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        suzzlo Moderator @Dimitrios Kanellopoulos
                                        last edited by 2 Jun 2023, 06:25

                                        Hi @Dimitrios-Kanellopoulos, really exiting news to ear that Suunto will move away from Firstbeat… Is there anything that can be share? Which metrics? Which watches?

                                        BR

                                        Suunto: Race, S9Peak, Spartan Sport Wrist
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                                        S 1 Reply Last reply 2 Jun 2023, 06:30 Reply Quote 0
                                        • S Offline
                                          surfboomerang @suzzlo
                                          last edited by 2 Jun 2023, 06:30

                                          @suzzlo said in Suunto Vertical: Bug Collection:

                                          really exiting news to ear that Suunto will move away from Firstbeat

                                          I agree but I forsee a lot of complains on this forum about the removal of Firstbeat. For most amateur athletes Firstbeat is, in their opnion, a guidence god. If it is not in the watch, it’s not a good watch.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          E F 2 Replies Last reply 2 Jun 2023, 06:37 Reply Quote 1
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