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Suunto Vertical: Bug Collection

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  • E Online
    Egika Platinum Member @SirMcKey
    last edited by 17 May 2023, 07:04

    @SirMcKey hey! Following up from our FB conversation here:
    Can you please do the following:

    • bring up maps screen (with or without activity)
    • pan and zoom around
    • if you get only the grid display:
      Watch back to watch face
      Connect to Suunto app
      Send logs from the Suunto App
      Tell me the email of your SA account in a private message and approx time when you sent the logs.

    Thx!

    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
    Race S All Black - TI Canary - Titanium Courtney

    1 Reply Last reply Reply Quote 1
    • M Offline
      Mi_chael Bronze Member
      last edited by 17 May 2023, 07:22

      If i select a map to download before i set a wifi connection, the iOS app tell that the watch is busy and nothing happens.

      E 1 Reply Last reply 17 May 2023, 07:23 Reply Quote 0
      • E Online
        Egika Platinum Member @Mi_chael
        last edited by 17 May 2023, 07:23

        @Mi_chael make sure the watch is not busy šŸ™‚
        I mean that it is showing the watch face when on the charger. Probably toggle the watch state by going into any menu and back to watch face.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        1 Reply Last reply Reply Quote 1
        • V Offline
          vlado @renton82
          last edited by 17 May 2023, 07:33

          @renton82 there is more years of this bug than the walking dead seasons šŸ™‚

          Suunto Ocean
          Suunto Vertical Solar Canyon
          Suunto Ambit 3 peak Sapphire

          R 1 Reply Last reply 17 May 2023, 07:35 Reply Quote 1
          • R Offline
            renton82 Platinum Member @vlado
            last edited by 17 May 2023, 07:35

            @vlado said in Suunto Vertical: Bug Collection:

            @renton82 there is more years of this bug than the walking dead seasons šŸ™‚

            LOL šŸ˜‚ šŸ˜‚ šŸ˜‚

            1 Reply Last reply Reply Quote 1
            • J Offline
              jasonc
              last edited by jasonc 17 May 2023, 09:39

              Not really a bug, but is this thin line under the display on the solar panel normal? Just put the Watch on this morning. Video - left hand side

              Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

              F 1 Reply Last reply 17 May 2023, 09:40 Reply Quote 0
              • F Offline
                freeheeler @jasonc
                last edited by 17 May 2023, 09:40

                @jasoncuddy
                yes, it is the solar panels connector

                living sideways

                1 Reply Last reply Reply Quote 4
                • S Offline
                  surfboomerang @Ketoohs
                  last edited by surfboomerang 17 May 2023, 11:30

                  @Ketoohs said in Suunto Vertical: Bug Collection:

                  Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                  @surfboomerang said in Suunto Vertical: Bug Collection:

                  @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                  Ok, confirmed unfortunately. The notification is somewhat unreliable.

                  Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
                  It does appear in the notification widget however.

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  E 1 Reply Last reply 17 May 2023, 11:43 Reply Quote 0
                  • S Offline
                    surfboomerang
                    last edited by surfboomerang 17 May 2023, 11:40

                    Also another curiousity…
                    When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into ā€œSettingsā€ if you hold the middle button a bit too long.

                    Normally it shows the round loading ring for a couple of secons before it enters ā€œSettingsā€, but with the above method it seems that it jumps directly into the ā€œSettingsā€ menu

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    E 1 Reply Last reply 17 May 2023, 11:44 Reply Quote 0
                    • E Online
                      Egika Platinum Member @surfboomerang
                      last edited by 17 May 2023, 11:43

                      @surfboomerang said in Suunto Vertical: Bug Collection:

                      @Ketoohs said in Suunto Vertical: Bug Collection:

                      Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                      @surfboomerang said in Suunto Vertical: Bug Collection:

                      @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                      Ok, confirmed unfortunately. The notification is somewhat unreliable.

                      Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
                      It does appear in the notification widget however.

                      Confirmed as a BT issue. Will be addressed with upcoming hotfix afaik.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      1 Reply Last reply Reply Quote 4
                      • E Online
                        Egika Platinum Member @surfboomerang
                        last edited by 17 May 2023, 11:44

                        @surfboomerang said in Suunto Vertical: Bug Collection:

                        Also another curiousity…
                        When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into ā€œSettingsā€ if you hold the middle button a bit too long.

                        Normally it shows the round loading ring for a couple of secons before it enters ā€œSettingsā€, but with the above method it seems that it jumps directly into the ā€œSettingsā€ menu

                        Confirmed as known to Suunto. Will hopefully be changed soon. Thx!

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        1 Reply Last reply Reply Quote 1
                        • M Offline
                          Mi_chael Bronze Member
                          last edited by 17 May 2023, 13:47

                          I can’t had an interval training view on a custom sport profil.

                          Usually, i set the 3 view during work and 5 (or more) during recovery.

                          I 1 Reply Last reply 17 May 2023, 13:48 Reply Quote 0
                          • I Offline
                            isazi Moderator @Mi_chael
                            last edited by 17 May 2023, 13:48

                            @Mi_chael reported to Suunto already, thanks.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 1
                            • S Offline
                              SuperFlo75 Silver Members Bronze Member
                              last edited by 17 May 2023, 15:40

                              Summary of my day…

                              • maps are working
                              • after a very short test with a personal sport mode, the watch saved it, but after saving, it freezed in the Watch Face… I did a soft reset (pressing the upper button very long) and after this, everything was normal
                              • later I did a longer Test Walk with a custom sport mode, and everything was as it should be…

                              I think I will test the Personal Mode again…,

                              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                              Suunto Wing
                              Suunto 9 Peak Pro Titanium (owns my wife now)
                              Suunto Spartan Ultra
                              SA iOS 2.43.0 (18473)
                              Instagram @superflo75

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                jakubdr Bronze Member
                                last edited by 17 May 2023, 17:19

                                First run with my new Vertical! Everything looks good apart from Strava sync, which is not working. Sync to Training Peaks works but is a bit slow. Also after the run the watch did not want to connect to the phone but switching on and off the airplane mode on Vertical solved it.

                                D 1 Reply Last reply 17 May 2023, 20:22 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @jakubdr
                                  last edited by 17 May 2023, 20:22

                                  @jakubdr was Strava already connected before the run ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  J 1 Reply Last reply 17 May 2023, 20:32 Reply Quote 0
                                  • J Offline
                                    jakubdr Bronze Member @Dimitrios Kanellopoulos
                                    last edited by 17 May 2023, 20:32

                                    @Dimitrios-Kanellopoulos Yes, it was the first thing I did during the initial setup as well as the TrainingPeaks connection. Manual .fit export and import to Strava worked, it just did not sync automatically. I will try to reconnect it before the run tomorrow if I can replicate the issue or to see if it resolves it.

                                    D 1 Reply Last reply 18 May 2023, 07:16 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @jakubdr
                                      last edited by 18 May 2023, 07:16

                                      @jakubdr Do not reconnect if possible. just do a fake activity

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      J 1 Reply Last reply 18 May 2023, 19:21 Reply Quote 0
                                      • S Offline
                                        surfboomerang
                                        last edited by 18 May 2023, 07:50

                                        Not really a bug but some minor improvements:

                                        POIs do not appear on the map when map only is started.
                                        POIs do appear on the map in an activity, but only as white icon which makes it very hard to see against the outdoor map style. Almost impossible actually. I would suggest a black outline around the icon like in the Suunto app.

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        1 Reply Last reply Reply Quote 4
                                        • J Offline
                                          jjpaz Bronze Member @Likarnik
                                          last edited by 18 May 2023, 07:52

                                          @Likarnik Same here. Tried to configure Power Zones and was not possible and watch get stuck in that menu.
                                          Solved by soft reset.

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          1 Reply Last reply Reply Quote 1
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