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Suunto Vertical: Bug Collection

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  • J Offline
    jasonc
    last edited by jasonc 17 May 2023, 09:39

    Not really a bug, but is this thin line under the display on the solar panel normal? Just put the Watch on this morning. Video - left hand side

    Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

    F 1 Reply Last reply 17 May 2023, 09:40 Reply Quote 0
    • F Offline
      freeheeler @jasonc
      last edited by 17 May 2023, 09:40

      @jasoncuddy
      yes, it is the solar panels connector

      living sideways

      1 Reply Last reply Reply Quote 4
      • S Offline
        surfboomerang @Ketoohs
        last edited by surfboomerang 17 May 2023, 11:30

        @Ketoohs said in Suunto Vertical: Bug Collection:

        Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

        @surfboomerang said in Suunto Vertical: Bug Collection:

        @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

        Ok, confirmed unfortunately. The notification is somewhat unreliable.

        Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
        It does appear in the notification widget however.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        E 1 Reply Last reply 17 May 2023, 11:43 Reply Quote 0
        • S Offline
          surfboomerang
          last edited by surfboomerang 17 May 2023, 11:40

          Also another curiousity…
          When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into “Settings” if you hold the middle button a bit too long.

          Normally it shows the round loading ring for a couple of secons before it enters “Settings”, but with the above method it seems that it jumps directly into the “Settings” menu

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          E 1 Reply Last reply 17 May 2023, 11:44 Reply Quote 0
          • E Offline
            Egika Platinum Member @surfboomerang
            last edited by 17 May 2023, 11:43

            @surfboomerang said in Suunto Vertical: Bug Collection:

            @Ketoohs said in Suunto Vertical: Bug Collection:

            Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

            @surfboomerang said in Suunto Vertical: Bug Collection:

            @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

            Ok, confirmed unfortunately. The notification is somewhat unreliable.

            Sometimes I get notifications just fine, sometimes only the vibration and no visual message and sometimes I don’t receive a notification at all.
            It does appear in the notification widget however.

            Confirmed as a BT issue. Will be addressed with upcoming hotfix afaik.

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 4
            • E Offline
              Egika Platinum Member @surfboomerang
              last edited by 17 May 2023, 11:44

              @surfboomerang said in Suunto Vertical: Bug Collection:

              Also another curiousity…
              When you scroll to any direction from the watch face and then press and hold the middle button to return to the watch face, it jumps into “Settings” if you hold the middle button a bit too long.

              Normally it shows the round loading ring for a couple of secons before it enters “Settings”, but with the above method it seems that it jumps directly into the “Settings” menu

              Confirmed as known to Suunto. Will hopefully be changed soon. Thx!

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 1
              • M Offline
                Mi_chael Bronze Member
                last edited by 17 May 2023, 13:47

                I can’t had an interval training view on a custom sport profil.

                Usually, i set the 3 view during work and 5 (or more) during recovery.

                I 1 Reply Last reply 17 May 2023, 13:48 Reply Quote 0
                • I Offline
                  isazi Moderator @Mi_chael
                  last edited by 17 May 2023, 13:48

                  @Mi_chael reported to Suunto already, thanks.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 1
                  • S Offline
                    SuperFlo75 Silver Members Bronze Member
                    last edited by 17 May 2023, 15:40

                    Summary of my day…

                    • maps are working
                    • after a very short test with a personal sport mode, the watch saved it, but after saving, it freezed in the Watch Face… I did a soft reset (pressing the upper button very long) and after this, everything was normal
                    • later I did a longer Test Walk with a custom sport mode, and everything was as it should be…

                    I think I will test the Personal Mode again…,

                    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                    Suunto Wing
                    Suunto 9 Peak Pro Titanium (owns my wife now)
                    Suunto Spartan Ultra
                    SA iOS 2.43.0 (18473)
                    Instagram @superflo75

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      jakubdr Bronze Member
                      last edited by 17 May 2023, 17:19

                      First run with my new Vertical! Everything looks good apart from Strava sync, which is not working. Sync to Training Peaks works but is a bit slow. Also after the run the watch did not want to connect to the phone but switching on and off the airplane mode on Vertical solved it.

                      D 1 Reply Last reply 17 May 2023, 20:22 Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @jakubdr
                        last edited by 17 May 2023, 20:22

                        @jakubdr was Strava already connected before the run ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        J 1 Reply Last reply 17 May 2023, 20:32 Reply Quote 0
                        • J Offline
                          jakubdr Bronze Member @Dimitrios Kanellopoulos
                          last edited by 17 May 2023, 20:32

                          @Dimitrios-Kanellopoulos Yes, it was the first thing I did during the initial setup as well as the TrainingPeaks connection. Manual .fit export and import to Strava worked, it just did not sync automatically. I will try to reconnect it before the run tomorrow if I can replicate the issue or to see if it resolves it.

                          D 1 Reply Last reply 18 May 2023, 07:16 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @jakubdr
                            last edited by 18 May 2023, 07:16

                            @jakubdr Do not reconnect if possible. just do a fake activity

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            J 1 Reply Last reply 18 May 2023, 19:21 Reply Quote 0
                            • S Offline
                              surfboomerang
                              last edited by 18 May 2023, 07:50

                              Not really a bug but some minor improvements:

                              POIs do not appear on the map when map only is started.
                              POIs do appear on the map in an activity, but only as white icon which makes it very hard to see against the outdoor map style. Almost impossible actually. I would suggest a black outline around the icon like in the Suunto app.

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              1 Reply Last reply Reply Quote 4
                              • J Offline
                                jjpaz Bronze Member @Likarnik
                                last edited by 18 May 2023, 07:52

                                @Likarnik Same here. Tried to configure Power Zones and was not possible and watch get stuck in that menu.
                                Solved by soft reset.

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                1 Reply Last reply Reply Quote 1
                                • K Offline
                                  Kurt68
                                  last edited by 18 May 2023, 08:42

                                  Today I also had a crash during an activity. After 1km run the clock restarted. Suunto needs to improve quickly.

                                  K 1 Reply Last reply 18 May 2023, 08:44 Reply Quote 0
                                  • K Offline
                                    Ketoohs Silver Members @Kurt68
                                    last edited by 18 May 2023, 08:44

                                    @Kurt68 Uff something I don’t like hearing 😲 , as I have a marathon on Saturday and Vertical is now my only watch…

                                    Karoo3 (2024)
                                    Vertical allBlack (2023)
                                    9 Peak Black (2022)
                                    Spartan WHR Black (2017)
                                    Ambit 2 Black (2013)

                                    K 1 Reply Last reply 18 May 2023, 08:48 Reply Quote 0
                                    • K Offline
                                      Kurt68 @Ketoohs
                                      last edited by 18 May 2023, 08:48

                                      @Ketoohs I also run a marathon on Sunday only comfortably, but I would still not like to see it happen at the competition. 🤔

                                      K S 2 Replies Last reply 18 May 2023, 08:57 Reply Quote 0
                                      • J Offline
                                        jjpaz Bronze Member
                                        last edited by 18 May 2023, 08:54

                                        Yesterday, first run with my new Vertical, I found another “surprise”: “The Schödinger’s Suunto+ Screen”.

                                        I selected one Suunto+ App before start the activity, Training Peaks Rythm, and started the activity. I switched between screens and didn’t find the S+ screen.
                                        In the middle of the run I accessed the Menu and verified that S+ App was selected. I went back to activity and from that moment the S+ screen was showed…
                                        At the end of the activity all the S+ App was recorded from the beginning of the activity so it was working but without its own screen.
                                        Also, my screen was in “white” mode and the “TP Rythm” screen was showed in “dark” mode, is thar normal? In S9P S+ screens are showed in the same mode (white or dark) that all the other screens, isn’t that?

                                        Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                        I 1 Reply Last reply 18 May 2023, 09:36 Reply Quote 0
                                        • K Offline
                                          Ketoohs Silver Members @Kurt68
                                          last edited by 18 May 2023, 08:57

                                          @Kurt68 What I am thinking is that I am going to use the basic running mode from Suunto (despite creating a custom mode), and not including any S+ apps.

                                          Just so I minimize the chance of something happening.

                                          Karoo3 (2024)
                                          Vertical allBlack (2023)
                                          9 Peak Black (2022)
                                          Spartan WHR Black (2017)
                                          Ambit 2 Black (2013)

                                          1 Reply Last reply Reply Quote 1
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