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Suunto Vertical: Bug Collection

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  • M Offline
    mikekoski490 Bronze Member @Guest
    last edited by mikekoski490 6 Aug 2023, 21:20 8 Jun 2023, 21:18

    @Ilya-Sul Can you share your conditions, type of activity, data and details like buildings/mountains etc? I have been super impressed with mine so far (did an out and back bike ride in the city yesterday and my outgoing and reverse tracks were are almost identical and show no wavering - Vertical on wrist). The one below is exactly how I rode through a short park and criss crossed an intersection from 2 different directions.Screenshot_20230608-141212~2.png Screenshot_20230608-141104~2.png

    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

    Current: Suunto Race Ti

    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

    Suunto App running on Google Pixel 8/Android 14

    ? 1 Reply Last reply 8 Jun 2023, 21:49 Reply Quote 1
    • ? Offline
      A Former User @mikekoski490
      last edited by 8 Jun 2023, 21:49

      @mikekoski490

      I’d say conditions are moderately challenging. Suburban environment without high rise buildings. My 9PP handles my walks much better atm.

      Let’s see what the upcoming update’ll bring to the table.

      T 1 Reply Last reply 9 Jun 2023, 05:26 Reply Quote 0
      • L Offline
        lexterm77 Bronze Member
        last edited by 8 Jun 2023, 23:35

        If there is no hot fix soon, I will open my SV and spray it with raid.

        1 Reply Last reply Reply Quote 2
        • T Offline
          Tieutieu Platinum Member @Guest
          last edited by Tieutieu 6 Sept 2023, 06:06 9 Jun 2023, 05:26

          @Ilya-Sul said in Suunto Vertical: Bug Collection:

          @mikekoski490

          I’d say conditions are moderately challenging. Suburban environment without high rise buildings. My 9PP handles my walks much better atm.

          Let’s see what the upcoming update’ll bring to the table.

          You shouldn’t need to wait for an update to have better or at least similar results in such environnements with your Vertical, compare to S9pp (which delivers excellent results). My wife uses S9pp, my vertical has never delivered a worst gps track.

          Here are samples from the same hike, under cover, in a mountain environment with cliffs, steep.
          Both tracks are very good. I let you guess which track is from Vertical
          IMG_5529.jpeg IMG_5528.jpeg

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          1 Reply Last reply Reply Quote 3
          • D Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by 9 Jun 2023, 06:00

            Hi all. The crash issue has been identified (well some time ago) and we just need a few time for our fieltesters to validate the fix.

            Hold on please

            The hotfix release will also include other fixes and small tweaky features such as show last location on map etc.

            Thanks. I expect the delivery time to be max 12 days from now

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            W D 2 Replies Last reply 9 Jun 2023, 06:46 Reply Quote 15
            • D Online
              dulko79
              last edited by 9 Jun 2023, 06:01

              Not sure if it is a bug but anyway. I have alarm set up for 5:40 in the morning, no sound only vibration. Today the alarm didn’t go off. I assume this hapenned because baterry level was at 9 %. Is that correct, at low level battery vibration does not work? Howerever, later at random time, 6:01, alarm went off, but no sound, no vibration just alarm message was displayed.

              App: beta
              Phone: Iphone
              iOS

              P 1 Reply Last reply 6 Aug 2023, 11:19 Reply Quote 1
              • F Offline
                Frederick Rochette Bronze Member
                last edited by Frederick Rochette 6 Sept 2023, 06:03 9 Jun 2023, 06:01

                New bug for me
                IMG_6508.jpeg

                R 1 Reply Last reply 9 Jun 2023, 06:07 Reply Quote 1
                • R Offline
                  renton82 Platinum Member @Frederick Rochette
                  last edited by 9 Jun 2023, 06:07

                  @Frederick-Rochette It’s already been reported.

                  ? 1 Reply Last reply 9 Jun 2023, 06:11 Reply Quote 0
                  • ? Offline
                    A Former User @renton82
                    last edited by 9 Jun 2023, 06:11

                    @renton82 That’s why we need an “official” list of reported bugs. 😁

                    I can’t disable PulseOx during sleep btw. It just keeps on tracking, no matter the setting.

                    ? 1 Reply Last reply 9 Jun 2023, 18:57 Reply Quote 1
                    • L Offline
                      Likarnik Bronze Member
                      last edited by 9 Jun 2023, 06:18

                      Sometimes watch goes to sleep, but screen is still on. Basic weight training mode, watch on charger. It happened more than once yesterday.
                      ezgif-2-aecd589d1a.gif

                      F 1 Reply Last reply 9 Jun 2023, 06:20 Reply Quote 0
                      • F Offline
                        freeheeler @Likarnik
                        last edited by 9 Jun 2023, 06:20

                        @Likarnik
                        known for watch mode… never did an activity with inactivity to see this happening 😉 🙈

                        living sideways

                        L 1 Reply Last reply 9 Jun 2023, 06:28 Reply Quote 0
                        • L Offline
                          Likarnik Bronze Member @freeheeler
                          last edited by 9 Jun 2023, 06:28

                          @freeheeler activity with inactivity 😄 I’m not comfortable lifting weights or doing calisthenics with watch on. And this is perfect time for putting it on charger so I don’t have any gaps in HR measurement 😄

                          1 Reply Last reply Reply Quote 1
                          • W Offline
                            wmichi @Dimitrios Kanellopoulos
                            last edited by 9 Jun 2023, 06:46

                            @Dimitrios-Kanellopoulos Good news, thank you! Are you referring to crashes during workouts or in watch mode? Or do have the crashes in both situations the same reason?

                            S 1 Reply Last reply 9 Jun 2023, 06:49 Reply Quote 1
                            • S Offline
                              surfboomerang @wmichi
                              last edited by 9 Jun 2023, 06:49

                              @wmichi I am still curious why some of us have (a lot of) crashes and some of us none.

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              T W 2 Replies Last reply 9 Jun 2023, 08:41 Reply Quote 1
                              • T Offline
                                Tieutieu Platinum Member @surfboomerang
                                last edited by Tieutieu 6 Sept 2023, 08:49 9 Jun 2023, 08:41

                                @surfboomerang said in Suunto Vertical: Bug Collection:

                                @wmichi I am still curious why some of us have (a lot of) crashes and some of us none.

                                I would say that not everybody has the same definition of what a bug is.
                                For me, it’s something that avoid me to use the watch or a usefull function and can’t be solved by a simple soft reset or stop/start of the watch (for example on my S9b I can’t use Climb app, that’s a bug for me, not solved yet - I solved it buying the Vertical! 😂 ).

                                So, on my Vertical, no bug so far considering my definition of “bug”. And actually, except a soft reset just after few hours, and a stop/start watch to solve the “no map issue”, I have nothing to report.

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                ? W 2 Replies Last reply 9 Jun 2023, 09:24 Reply Quote 0
                                • ? Offline
                                  A Former User @Tieutieu
                                  last edited by 9 Jun 2023, 09:24

                                  Although I am not a user of the watch, I think that with the growing number of bugs (related to more features! Not criticizing) it would be nice to change the forum to have a system like we have for the features. Where number of likes/comments would demonstrate the number of people who has that bug. And when it is solved it would be marked solved. Garmin also has similar system in their beta forum.
                                  I think it allows more capitalization .

                                  ? D F 3 Replies Last reply 9 Jun 2023, 09:26 Reply Quote 7
                                  • ? Offline
                                    A Former User @Guest
                                    last edited by 9 Jun 2023, 09:26

                                    @André-Faria True. I mean, the Garmin beta forum had major problems in the beginning, but it’s getting there.

                                    1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User
                                      last edited by 9 Jun 2023, 09:47

                                      I am not sure if it’s a bug or if it has been reported, but it happened a few times already.

                                      When I scroll through the widgets (mostly when swiping left) the screen gets stuck on a pure black screen, something like in between widgets. Then I have to swipe again to get out of it. Not a big deal, just FYI.

                                      E 1 Reply Last reply 12 Jun 2023, 12:14 Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Guest
                                        last edited by 9 Jun 2023, 12:39

                                        @André-Faria no we won’t facilitate that. We have an extrernal group of fieltesters to manage that in an internal way.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 2
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
                                          last edited by 9 Jun 2023, 12:39

                                          @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          R 1 Reply Last reply 9 Jun 2023, 13:02 Reply Quote 1
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