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Suunto Vertical: Bug Collection

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  • T Offline
    Tieutieu Platinum Member @Guest
    last edited by Tieutieu 6 Sept 2023, 06:06 9 Jun 2023, 05:26

    @Ilya-Sul said in Suunto Vertical: Bug Collection:

    @mikekoski490

    I’d say conditions are moderately challenging. Suburban environment without high rise buildings. My 9PP handles my walks much better atm.

    Let’s see what the upcoming update’ll bring to the table.

    You shouldn’t need to wait for an update to have better or at least similar results in such environnements with your Vertical, compare to S9pp (which delivers excellent results). My wife uses S9pp, my vertical has never delivered a worst gps track.

    Here are samples from the same hike, under cover, in a mountain environment with cliffs, steep.
    Both tracks are very good. I let you guess which track is from Vertical
    IMG_5529.jpeg IMG_5528.jpeg

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    1 Reply Last reply Reply Quote 3
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 9 Jun 2023, 06:00

      Hi all. The crash issue has been identified (well some time ago) and we just need a few time for our fieltesters to validate the fix.

      Hold on please

      The hotfix release will also include other fixes and small tweaky features such as show last location on map etc.

      Thanks. I expect the delivery time to be max 12 days from now

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      W D 2 Replies Last reply 9 Jun 2023, 06:46 Reply Quote 15
      • D Online
        dulko79
        last edited by 9 Jun 2023, 06:01

        Not sure if it is a bug but anyway. I have alarm set up for 5:40 in the morning, no sound only vibration. Today the alarm didn’t go off. I assume this hapenned because baterry level was at 9 %. Is that correct, at low level battery vibration does not work? Howerever, later at random time, 6:01, alarm went off, but no sound, no vibration just alarm message was displayed.

        App: beta
        Phone: Iphone
        iOS

        P 1 Reply Last reply 6 Aug 2023, 11:19 Reply Quote 1
        • F Offline
          Frederick Rochette Bronze Member
          last edited by Frederick Rochette 6 Sept 2023, 06:03 9 Jun 2023, 06:01

          New bug for me
          IMG_6508.jpeg

          R 1 Reply Last reply 9 Jun 2023, 06:07 Reply Quote 1
          • R Offline
            renton82 Platinum Member @Frederick Rochette
            last edited by 9 Jun 2023, 06:07

            @Frederick-Rochette It’s already been reported.

            ? 1 Reply Last reply 9 Jun 2023, 06:11 Reply Quote 0
            • ? Offline
              A Former User @renton82
              last edited by 9 Jun 2023, 06:11

              @renton82 That’s why we need an “official” list of reported bugs. 😁

              I can’t disable PulseOx during sleep btw. It just keeps on tracking, no matter the setting.

              ? 1 Reply Last reply 9 Jun 2023, 18:57 Reply Quote 1
              • L Offline
                Likarnik Bronze Member
                last edited by 9 Jun 2023, 06:18

                Sometimes watch goes to sleep, but screen is still on. Basic weight training mode, watch on charger. It happened more than once yesterday.
                ezgif-2-aecd589d1a.gif

                F 1 Reply Last reply 9 Jun 2023, 06:20 Reply Quote 0
                • F Offline
                  freeheeler @Likarnik
                  last edited by 9 Jun 2023, 06:20

                  @Likarnik
                  known for watch mode… never did an activity with inactivity to see this happening 😉 🙈

                  living sideways

                  L 1 Reply Last reply 9 Jun 2023, 06:28 Reply Quote 0
                  • L Offline
                    Likarnik Bronze Member @freeheeler
                    last edited by 9 Jun 2023, 06:28

                    @freeheeler activity with inactivity 😄 I’m not comfortable lifting weights or doing calisthenics with watch on. And this is perfect time for putting it on charger so I don’t have any gaps in HR measurement 😄

                    1 Reply Last reply Reply Quote 1
                    • W Offline
                      wmichi @Dimitrios Kanellopoulos
                      last edited by 9 Jun 2023, 06:46

                      @Dimitrios-Kanellopoulos Good news, thank you! Are you referring to crashes during workouts or in watch mode? Or do have the crashes in both situations the same reason?

                      S 1 Reply Last reply 9 Jun 2023, 06:49 Reply Quote 1
                      • S Offline
                        surfboomerang @wmichi
                        last edited by 9 Jun 2023, 06:49

                        @wmichi I am still curious why some of us have (a lot of) crashes and some of us none.

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        T W 2 Replies Last reply 9 Jun 2023, 08:41 Reply Quote 1
                        • T Offline
                          Tieutieu Platinum Member @surfboomerang
                          last edited by Tieutieu 6 Sept 2023, 08:49 9 Jun 2023, 08:41

                          @surfboomerang said in Suunto Vertical: Bug Collection:

                          @wmichi I am still curious why some of us have (a lot of) crashes and some of us none.

                          I would say that not everybody has the same definition of what a bug is.
                          For me, it’s something that avoid me to use the watch or a usefull function and can’t be solved by a simple soft reset or stop/start of the watch (for example on my S9b I can’t use Climb app, that’s a bug for me, not solved yet - I solved it buying the Vertical! 😂 ).

                          So, on my Vertical, no bug so far considering my definition of “bug”. And actually, except a soft reset just after few hours, and a stop/start watch to solve the “no map issue”, I have nothing to report.

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          ? W 2 Replies Last reply 9 Jun 2023, 09:24 Reply Quote 0
                          • ? Offline
                            A Former User @Tieutieu
                            last edited by 9 Jun 2023, 09:24

                            Although I am not a user of the watch, I think that with the growing number of bugs (related to more features! Not criticizing) it would be nice to change the forum to have a system like we have for the features. Where number of likes/comments would demonstrate the number of people who has that bug. And when it is solved it would be marked solved. Garmin also has similar system in their beta forum.
                            I think it allows more capitalization .

                            ? D F 3 Replies Last reply 9 Jun 2023, 09:26 Reply Quote 7
                            • ? Offline
                              A Former User @Guest
                              last edited by 9 Jun 2023, 09:26

                              @André-Faria True. I mean, the Garmin beta forum had major problems in the beginning, but it’s getting there.

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User
                                last edited by 9 Jun 2023, 09:47

                                I am not sure if it’s a bug or if it has been reported, but it happened a few times already.

                                When I scroll through the widgets (mostly when swiping left) the screen gets stuck on a pure black screen, something like in between widgets. Then I have to swipe again to get out of it. Not a big deal, just FYI.

                                E 1 Reply Last reply 12 Jun 2023, 12:14 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Guest
                                  last edited by 9 Jun 2023, 12:39

                                  @André-Faria no we won’t facilitate that. We have an extrernal group of fieltesters to manage that in an internal way.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 2
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
                                    last edited by 9 Jun 2023, 12:39

                                    @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    R 1 Reply Last reply 9 Jun 2023, 13:02 Reply Quote 1
                                    • R Offline
                                      renton82 Platinum Member @Dimitrios Kanellopoulos
                                      last edited by 9 Jun 2023, 13:02

                                      @Dimitrios-Kanellopoulos said in Suunto Vertical: Bug Collection:

                                      @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

                                      What do you mean?

                                      I 1 Reply Last reply 9 Jun 2023, 14:31 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @renton82
                                        last edited by 9 Jun 2023, 14:31

                                        @renton82 there was a new feature tested, somewhat requested in this forum, to have the last known position used to show the map even if you don’t have GPS. But it has been decided to remove this from the hotfix, and focus only on bug fixing.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        R F 2 Replies Last reply 9 Jun 2023, 14:32 Reply Quote 0
                                        • R Offline
                                          renton82 Platinum Member @isazi
                                          last edited by renton82 6 Sept 2023, 14:33 9 Jun 2023, 14:32

                                          @isazi Ah ok! But why don’t take current position from smartphone when watch GPS is unavailable? Or simply from weather widget…

                                          I 1 Reply Last reply 9 Jun 2023, 14:34 Reply Quote 0
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