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Suunto Vertical: Bug Collection

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  • ? Offline
    A Former User @renton82
    last edited by 9 Jun 2023, 06:11

    @renton82 That’s why we need an “official” list of reported bugs. 😁

    I can’t disable PulseOx during sleep btw. It just keeps on tracking, no matter the setting.

    ? 1 Reply Last reply 9 Jun 2023, 18:57 Reply Quote 1
    • L Offline
      Likarnik Bronze Member
      last edited by 9 Jun 2023, 06:18

      Sometimes watch goes to sleep, but screen is still on. Basic weight training mode, watch on charger. It happened more than once yesterday.
      ezgif-2-aecd589d1a.gif

      F 1 Reply Last reply 9 Jun 2023, 06:20 Reply Quote 0
      • F Offline
        freeheeler @Likarnik
        last edited by 9 Jun 2023, 06:20

        @Likarnik
        known for watch mode… never did an activity with inactivity to see this happening 😉 🙈

        living sideways

        L 1 Reply Last reply 9 Jun 2023, 06:28 Reply Quote 0
        • L Offline
          Likarnik Bronze Member @freeheeler
          last edited by 9 Jun 2023, 06:28

          @freeheeler activity with inactivity 😄 I’m not comfortable lifting weights or doing calisthenics with watch on. And this is perfect time for putting it on charger so I don’t have any gaps in HR measurement 😄

          1 Reply Last reply Reply Quote 1
          • W Offline
            wmichi @Dimitrios Kanellopoulos
            last edited by 9 Jun 2023, 06:46

            @Dimitrios-Kanellopoulos Good news, thank you! Are you referring to crashes during workouts or in watch mode? Or do have the crashes in both situations the same reason?

            S 1 Reply Last reply 9 Jun 2023, 06:49 Reply Quote 1
            • S Offline
              surfboomerang @wmichi
              last edited by 9 Jun 2023, 06:49

              @wmichi I am still curious why some of us have (a lot of) crashes and some of us none.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              T W 2 Replies Last reply 9 Jun 2023, 08:41 Reply Quote 1
              • T Offline
                Tieutieu Platinum Member @surfboomerang
                last edited by Tieutieu 6 Sept 2023, 08:49 9 Jun 2023, 08:41

                @surfboomerang said in Suunto Vertical: Bug Collection:

                @wmichi I am still curious why some of us have (a lot of) crashes and some of us none.

                I would say that not everybody has the same definition of what a bug is.
                For me, it’s something that avoid me to use the watch or a usefull function and can’t be solved by a simple soft reset or stop/start of the watch (for example on my S9b I can’t use Climb app, that’s a bug for me, not solved yet - I solved it buying the Vertical! 😂 ).

                So, on my Vertical, no bug so far considering my definition of “bug”. And actually, except a soft reset just after few hours, and a stop/start watch to solve the “no map issue”, I have nothing to report.

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                ? W 2 Replies Last reply 9 Jun 2023, 09:24 Reply Quote 0
                • ? Offline
                  A Former User @Tieutieu
                  last edited by 9 Jun 2023, 09:24

                  Although I am not a user of the watch, I think that with the growing number of bugs (related to more features! Not criticizing) it would be nice to change the forum to have a system like we have for the features. Where number of likes/comments would demonstrate the number of people who has that bug. And when it is solved it would be marked solved. Garmin also has similar system in their beta forum.
                  I think it allows more capitalization .

                  ? D F 3 Replies Last reply 9 Jun 2023, 09:26 Reply Quote 7
                  • ? Offline
                    A Former User @Guest
                    last edited by 9 Jun 2023, 09:26

                    @André-Faria True. I mean, the Garmin beta forum had major problems in the beginning, but it’s getting there.

                    1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User
                      last edited by 9 Jun 2023, 09:47

                      I am not sure if it’s a bug or if it has been reported, but it happened a few times already.

                      When I scroll through the widgets (mostly when swiping left) the screen gets stuck on a pure black screen, something like in between widgets. Then I have to swipe again to get out of it. Not a big deal, just FYI.

                      E 1 Reply Last reply 12 Jun 2023, 12:14 Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Guest
                        last edited by 9 Jun 2023, 12:39

                        @André-Faria no we won’t facilitate that. We have an extrernal group of fieltesters to manage that in an internal way.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
                          last edited by 9 Jun 2023, 12:39

                          @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          R 1 Reply Last reply 9 Jun 2023, 13:02 Reply Quote 1
                          • R Offline
                            renton82 Platinum Member @Dimitrios Kanellopoulos
                            last edited by 9 Jun 2023, 13:02

                            @Dimitrios-Kanellopoulos said in Suunto Vertical: Bug Collection:

                            @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

                            What do you mean?

                            I 1 Reply Last reply 9 Jun 2023, 14:31 Reply Quote 0
                            • I Offline
                              isazi Moderator @renton82
                              last edited by 9 Jun 2023, 14:31

                              @renton82 there was a new feature tested, somewhat requested in this forum, to have the last known position used to show the map even if you don’t have GPS. But it has been decided to remove this from the hotfix, and focus only on bug fixing.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              R F 2 Replies Last reply 9 Jun 2023, 14:32 Reply Quote 0
                              • R Offline
                                renton82 Platinum Member @isazi
                                last edited by renton82 6 Sept 2023, 14:33 9 Jun 2023, 14:32

                                @isazi Ah ok! But why don’t take current position from smartphone when watch GPS is unavailable? Or simply from weather widget…

                                I 1 Reply Last reply 9 Jun 2023, 14:34 Reply Quote 0
                                • I Offline
                                  isazi Moderator @renton82
                                  last edited by 9 Jun 2023, 14:34

                                  @renton82 because that is not the issue, there were other issues. And this is why Suunto does not announce new features, because people then expect them without knowing the complex implementation details 🙂

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  R 1 Reply Last reply 9 Jun 2023, 14:35 Reply Quote 1
                                  • R Offline
                                    renton82 Platinum Member @isazi
                                    last edited by 9 Jun 2023, 14:35

                                    @isazi Ok, understood! 👍

                                    1 Reply Last reply Reply Quote 0
                                    • W Offline
                                      wmichi @surfboomerang
                                      last edited by 9 Jun 2023, 14:43

                                      @surfboomerang I have no idea. I use it the exact same way as the S9PP (not a single reboot since release). The only exception is maps.

                                      1 Reply Last reply Reply Quote 0
                                      • W Offline
                                        wmichi @Tieutieu
                                        last edited by wmichi 6 Sept 2023, 15:11 9 Jun 2023, 14:54

                                        @Tieutieu If the watch restarts itself, it‘s a bug. I can imagine something like a race condition. If the user needs to do a soft reset to make the watch work again as expected/advertised (if it freezes or whatever ), I would also say some bug is involved. Every software is full of bugs, because humans create it. That‘s the way it is. As long as a company acknowledges this and works on fixing them, no problem. Suunto does a very good job in this regard (especially communication with users in this forum), much better than Garmin.

                                        T 1 Reply Last reply 9 Jun 2023, 15:39 Reply Quote 1
                                        • T Offline
                                          Tieutieu Platinum Member @wmichi
                                          last edited by 9 Jun 2023, 15:39

                                          @wmichi i didn’t had any erratic restart. I just had some parts of maps that were not visible. Stopping the watch and restarting it solved.

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          1 Reply Last reply Reply Quote 0
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