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Suunto Vertical: Bug Collection

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  • P Offline
    plisken @isazi
    last edited by 4 Aug 2023, 09:09

    @isazi @BrunoH @smopi

    For clarification, this happened with both custom sports/activities and the standard ones. The thing with the standard one, once it disappears, there is no way to bring it back without a hard reset.

    Images below should explain what I mean, this was for an activity (can’t recall which one, was a run or walk for sure). Images were within 10 minutes of each other.

    before.jpg

    after.jpg

    I S 2 Replies Last reply 4 Aug 2023, 09:35 Reply Quote 1
    • I Offline
      isazi Moderator @plisken
      last edited by 4 Aug 2023, 09:35

      @plisken thanks, now I see what you mean

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 1
      • S Offline
        smopi @plisken
        last edited by 4 Aug 2023, 10:10

        @plisken, “Autopause” option disappears when GPS is turned off. It reappears when GPS is turned on. In my opinion, this is not a bug and is obvious. Please check if this is not the case.

        1 Reply Last reply Reply Quote 2
        • P Offline
          plopes73 @dulko79
          last edited by 6 Aug 2023, 11:19

          @dulko79 this also happened to me tofay. Battery at 8%. Alarm for 6:50 didn’t vibrate (sound is off) an later it shows alarm screen at 8:35. I’ve checked and vibration is ON in settings. I didn’t find any answer to this bug in the forum. Is this known? Will be corrected in next firmware? @isazi @Dimitrios-Kanellopoulos 😊 thank you and keep up the excellent work with this forum and app.

          Cheers
          Pedro


          S9 Peak 2.18.18
          Vertical
          Android 10
          Suunto App 4.45.5

          S 1 Reply Last reply 6 Aug 2023, 15:10 Reply Quote 1
          • S Offline
            surfboomerang @plopes73
            last edited by 6 Aug 2023, 15:10

            @pedromslopess Vibration stops at around 12% battery left (10% according to the manual). Charge the watch and it starts working again

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            D P 2 Replies Last reply 6 Aug 2023, 15:17 Reply Quote 0
            • S Offline
              Sergei Ladeishchikov Bronze Member
              last edited by 6 Aug 2023, 15:15

              Power saving turns on at 2% (although the manual says 10%)

              1 Reply Last reply Reply Quote 0
              • D Offline
                dulko79 @surfboomerang
                last edited by 6 Aug 2023, 15:17

                @surfboomerang It is clear vibration stops working below certain battery %. The thing is that alarm goes off at some random time (just message shown, no sound) after the planned time for alarm.

                App: beta
                Phone: Iphone
                iOS

                1 Reply Last reply Reply Quote 1
                • P Offline
                  plopes73 @surfboomerang
                  last edited by 6 Aug 2023, 15:22

                  @surfboomerang I know that charging will solve, usually I don’t let the battery sonlow, but was just confirming to be aware of this in any future situation, and, if this it’s the normal behaviour. Didn’t sae that on the manual, will search better. Imo 10% it’s a lot to stop vibration even for notifications, 10% it’s almost 3 days on VERTICAL
                  Thanks


                  S9 Peak 2.18.18
                  Vertical
                  Android 10
                  Suunto App 4.45.5

                  P 1 Reply Last reply 12 May 2024, 22:06 Reply Quote 2
                  • F Offline
                    Frank Stefan Bronze Member
                    last edited by 14 Aug 2023, 09:48

                    Got a new SV on saturday. While first loading the watch (got it with 53%) the watch has powered off at 99%.

                    Also the notifications seem to be a little bit faulty.
                    I have a few notifications, that i could not delete on the watch. The watch says to put the watch in better range to the phone. 50cm should be no problem as a “distance” i think.
                    I also had it a few times, that the complete notification widget was stopped working because it was “too busy” haha.

                    Suunto, this Firmware has a lot of bugs that need to be fixed asap.

                    S 1 Reply Last reply 16 Aug 2023, 03:42 Reply Quote 2
                    • S Offline
                      seanvk @Frank Stefan
                      last edited by 16 Aug 2023, 03:42

                      @Frank-Stefan said in Suunto Vertical: Bug Collection:

                      I have a few notifications, that i could not delete on the watch. The watch says to put the watch in better range to the phone. 50cm should be no problem as a “distance” i think.

                      My issue is that there are these orphaned notifications on the watch that no longer exist on the phone. I cannot delete these notifications either.

                      Suunto Race Titanium
                      Suunto Vertical Titanium
                      Suunto 9 Peak Pro Forest Green
                      Suunto 9 Peak Moss Gray

                      F I 2 Replies Last reply 16 Aug 2023, 09:18 Reply Quote 0
                      • F Offline
                        Frank Stefan Bronze Member @seanvk
                        last edited by 16 Aug 2023, 09:18

                        @seanvk Maybe a restart of the watch may help. I have given up on this watch and have sent it back. Purchased a garmin instead. I will follow this forum from time to time and hope the bugs will be fixed. For me… i have purchased a full product that should run fine from the beginning. But the SV does not. Really bad.

                        Z 1 Reply Last reply 16 Aug 2023, 09:28 Reply Quote 1
                        • Z Offline
                          zhang965 @Frank Stefan
                          last edited by 16 Aug 2023, 09:28

                          @Frank-Stefan said in Suunto Vertical: Bug Collection:

                          seanvk Maybe a restart of the watch may help. I have given up on this watch and have sent it back. Purchased a garmin instead. I will follow this forum from time to time and hope the bugs will be fixed. For me… i have purchased a full product that should run fine from the beginning. But the SV does not. Really bad.

                          My sv’s touch screen doesn’t work today.

                          Lol my next watch will be a garmin

                          Winners Wear Winners

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            isazi Moderator @seanvk
                            last edited by 16 Aug 2023, 09:28

                            @seanvk there are a couple of notifications that may still get stuck, for me it is the default Android phone app for example. A final fix to this old issue is coming with the next firmware release, and it works great.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            A 1 Reply Last reply 16 Aug 2023, 16:45 Reply Quote 3
                            • A Offline
                              altcmd Silver Members @isazi
                              last edited by 16 Aug 2023, 16:45

                              @isazi Seeing is believing.

                              Z 1 Reply Last reply 16 Aug 2023, 17:17 Reply Quote 1
                              • Z Offline
                                zhang965 @altcmd
                                last edited by 16 Aug 2023, 17:17

                                @altcmd said in Suunto Vertical: Bug Collection:

                                isazi Seeing is believing.

                                What do you mean? There is a lie in believe

                                Winners Wear Winners

                                1 Reply Last reply Reply Quote 1
                                • 6 Offline
                                  6294946 Bronze Member
                                  last edited by 16 Aug 2023, 18:26

                                  Not sure if this is a bug but since its not explained in suunto manual:

                                  Sometimes I can activate backlight by tapping the screen and sometimes not. Other times I need to press the middle button to be able to use touch screen gestures and swipes. What is the expected behaviour? Can I change this in some menu?

                                  ? 1 Reply Last reply 16 Aug 2023, 20:24 Reply Quote 1
                                  • ? Offline
                                    A Former User @6294946
                                    last edited by A Former User 16 Aug 2023, 20:24

                                    @6294946 That’s the automatic screen lock. You can’t change it.

                                    “When you are not recording an exercise, the screen locks and dims after one minute of inactivity. To activate the screen, press any button.”

                                    https://www.suunto.com/en-ie/Support/Product-support/suunto_vertical/suunto_vertical/settings/button-and-screen-lock/

                                    1 Reply Last reply Reply Quote 1
                                    • P Offline
                                      plisken
                                      last edited by 23 Aug 2023, 10:24

                                      Found out that despite the manual suggesting that Low Power Mode would be activated automatically at 10% battery, this did not happen. I have also read that it activates at 1% but can also confirm that this is also not the case. Watch drained completely today, no Power Saving Mode activation, no warning, just dead.

                                      2.25.66

                                      Łukasz SzmigielŁ 1 Reply Last reply 23 Aug 2023, 10:57 Reply Quote 0
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel @plisken
                                        last edited by 23 Aug 2023, 10:57

                                        @plisken keep in mind that:

                                        • Two S+ apps will drain battery more than one, and you won’t see it in pre-workout estimation.
                                        • Navigation screen switches the watch to the best GPS mode available.
                                        • I have no means of testing it in SV as I don’t own one, but using ETA/ETE fields may also switch the watch to the best battery mode (this needs confirmation).

                                        And there may also be some more quirks.

                                        S9PP 2.40.38

                                        P 1 Reply Last reply 23 Aug 2023, 11:52 Reply Quote -1
                                        • P Offline
                                          plisken @Łukasz Szmigiel
                                          last edited by 23 Aug 2023, 11:52

                                          @Łukasz-Szmigiel The power drain is not an issue for me, it is the fact that it does not automatically enter power saving mode as per the manual, which is not ideal.

                                          1 Reply Last reply Reply Quote 0
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