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Suunto Vertical: Bug Collection

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  • P Offline
    plopes73 @surfboomerang
    last edited by 6 Aug 2023, 15:22

    @surfboomerang I know that charging will solve, usually I don’t let the battery sonlow, but was just confirming to be aware of this in any future situation, and, if this it’s the normal behaviour. Didn’t sae that on the manual, will search better. Imo 10% it’s a lot to stop vibration even for notifications, 10% it’s almost 3 days on VERTICAL
    Thanks


    S9 Peak 2.18.18
    Vertical
    Android 10
    Suunto App 4.45.5

    P 1 Reply Last reply 12 May 2024, 22:06 Reply Quote 2
    • F Offline
      Frank Stefan Bronze Member
      last edited by 14 Aug 2023, 09:48

      Got a new SV on saturday. While first loading the watch (got it with 53%) the watch has powered off at 99%.

      Also the notifications seem to be a little bit faulty.
      I have a few notifications, that i could not delete on the watch. The watch says to put the watch in better range to the phone. 50cm should be no problem as a “distance” i think.
      I also had it a few times, that the complete notification widget was stopped working because it was “too busy” haha.

      Suunto, this Firmware has a lot of bugs that need to be fixed asap.

      S 1 Reply Last reply 16 Aug 2023, 03:42 Reply Quote 2
      • S Offline
        seanvk @Frank Stefan
        last edited by 16 Aug 2023, 03:42

        @Frank-Stefan said in Suunto Vertical: Bug Collection:

        I have a few notifications, that i could not delete on the watch. The watch says to put the watch in better range to the phone. 50cm should be no problem as a “distance” i think.

        My issue is that there are these orphaned notifications on the watch that no longer exist on the phone. I cannot delete these notifications either.

        Suunto Race Titanium
        Suunto Vertical Titanium
        Suunto 9 Peak Pro Forest Green
        Suunto 9 Peak Moss Gray

        F I 2 Replies Last reply 16 Aug 2023, 09:18 Reply Quote 0
        • F Offline
          Frank Stefan Bronze Member @seanvk
          last edited by 16 Aug 2023, 09:18

          @seanvk Maybe a restart of the watch may help. I have given up on this watch and have sent it back. Purchased a garmin instead. I will follow this forum from time to time and hope the bugs will be fixed. For me… i have purchased a full product that should run fine from the beginning. But the SV does not. Really bad.

          Z 1 Reply Last reply 16 Aug 2023, 09:28 Reply Quote 1
          • Z Offline
            zhang965 @Frank Stefan
            last edited by 16 Aug 2023, 09:28

            @Frank-Stefan said in Suunto Vertical: Bug Collection:

            seanvk Maybe a restart of the watch may help. I have given up on this watch and have sent it back. Purchased a garmin instead. I will follow this forum from time to time and hope the bugs will be fixed. For me… i have purchased a full product that should run fine from the beginning. But the SV does not. Really bad.

            My sv’s touch screen doesn’t work today.

            Lol my next watch will be a garmin

            Winners Wear Winners

            1 Reply Last reply Reply Quote 0
            • I Offline
              isazi Moderator @seanvk
              last edited by 16 Aug 2023, 09:28

              @seanvk there are a couple of notifications that may still get stuck, for me it is the default Android phone app for example. A final fix to this old issue is coming with the next firmware release, and it works great.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              A 1 Reply Last reply 16 Aug 2023, 16:45 Reply Quote 3
              • A Offline
                altcmd Silver Members @isazi
                last edited by 16 Aug 2023, 16:45

                @isazi Seeing is believing.

                Z 1 Reply Last reply 16 Aug 2023, 17:17 Reply Quote 1
                • Z Offline
                  zhang965 @altcmd
                  last edited by 16 Aug 2023, 17:17

                  @altcmd said in Suunto Vertical: Bug Collection:

                  isazi Seeing is believing.

                  What do you mean? There is a lie in believe

                  Winners Wear Winners

                  1 Reply Last reply Reply Quote 1
                  • 6 Offline
                    6294946 Bronze Member
                    last edited by 16 Aug 2023, 18:26

                    Not sure if this is a bug but since its not explained in suunto manual:

                    Sometimes I can activate backlight by tapping the screen and sometimes not. Other times I need to press the middle button to be able to use touch screen gestures and swipes. What is the expected behaviour? Can I change this in some menu?

                    ? 1 Reply Last reply 16 Aug 2023, 20:24 Reply Quote 1
                    • ? Offline
                      A Former User @6294946
                      last edited by A Former User 16 Aug 2023, 20:24

                      @6294946 That’s the automatic screen lock. You can’t change it.

                      “When you are not recording an exercise, the screen locks and dims after one minute of inactivity. To activate the screen, press any button.”

                      https://www.suunto.com/en-ie/Support/Product-support/suunto_vertical/suunto_vertical/settings/button-and-screen-lock/

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        plisken
                        last edited by 23 Aug 2023, 10:24

                        Found out that despite the manual suggesting that Low Power Mode would be activated automatically at 10% battery, this did not happen. I have also read that it activates at 1% but can also confirm that this is also not the case. Watch drained completely today, no Power Saving Mode activation, no warning, just dead.

                        2.25.66

                        Ł 1 Reply Last reply 23 Aug 2023, 10:57 Reply Quote 0
                        • Ł Offline
                          Łukasz Szmigiel @plisken
                          last edited by 23 Aug 2023, 10:57

                          @plisken keep in mind that:

                          • Two S+ apps will drain battery more than one, and you won’t see it in pre-workout estimation.
                          • Navigation screen switches the watch to the best GPS mode available.
                          • I have no means of testing it in SV as I don’t own one, but using ETA/ETE fields may also switch the watch to the best battery mode (this needs confirmation).

                          And there may also be some more quirks.

                          S9PP 2.40.38

                          P 1 Reply Last reply 23 Aug 2023, 11:52 Reply Quote -1
                          • P Offline
                            plisken @Łukasz Szmigiel
                            last edited by 23 Aug 2023, 11:52

                            @Łukasz-Szmigiel The power drain is not an issue for me, it is the fact that it does not automatically enter power saving mode as per the manual, which is not ideal.

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              mikekoski490 Bronze Member
                              last edited by 4 Oct 2023, 03:30

                              For some reason Vertical just stopped providing HR readings today at 6am for pretty much the whole day based on the SA graph. Confirmed that 24/7 hr recording is on. Toggled it off/on and still no reading. Powered off and on and now getting HR again.

                              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                              Current: Suunto Race Ti

                              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                              Suunto App running on Google Pixel 8/Android 14

                              GiPFELKiNDG jjpazJ 2 Replies Last reply 4 Oct 2023, 03:51 Reply Quote 0
                              • GiPFELKiNDG Offline
                                GiPFELKiND Silver Members @mikekoski490
                                last edited by 4 Oct 2023, 03:51

                                @mikekoski490 😬 so do you know the Problem?!

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                M 1 Reply Last reply 4 Oct 2023, 04:22 Reply Quote 0
                                • M Offline
                                  mikekoski490 Bronze Member @GiPFELKiND
                                  last edited by 4 Oct 2023, 04:22

                                  @GiPFELKiND No. In 4 months it’s never happened. Fixed with a reset.

                                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                  Current: Suunto Race Ti

                                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                  Suunto App running on Google Pixel 8/Android 14

                                  Mitch9M 1 Reply Last reply 4 Oct 2023, 04:42 Reply Quote 0
                                  • Mitch9M Offline
                                    Mitch9 @mikekoski490
                                    last edited by 4 Oct 2023, 04:42

                                    @mikekoski490 said in Suunto Vertical: Bug Collection:

                                    @GiPFELKiND No. In 4 months it’s never happened. Fixed with a reset.

                                    I had the same problem some days ago. Soft reset fixed the hr reading.

                                    Watch: Suunto Vertical Titanium Solar (Sand)
                                    SA: Android (beta)
                                    HRS: Polar H10

                                    1 Reply Last reply Reply Quote 1
                                    • jjpazJ Offline
                                      jjpaz Bronze Member @mikekoski490
                                      last edited by 4 Oct 2023, 05:44

                                      @mikekoski490 I had the same problem several weeks ago. Also the “no map” issue was there at the same time, black map screen. After a soft reset all started to work again.
                                      Perhaps both issues were related, some memory buffer getting empty or something like that.

                                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                      1 Reply Last reply Reply Quote 1
                                      • v.sacreV Offline
                                        v.sacre Silver Members
                                        last edited by 5 Oct 2023, 10:44

                                        Got a bug for the first time today during my lunch run.
                                        Activity has been shutdown after about 1 km. The watch got back on the main screen. I had to restart another activity.
                                        Activity before the bug has been well recorded.
                                        Laps each km were activated and S+ fused zone as well.
                                        I suspect I got the crash because of the first lap (but it is strange as it is the first time I have this). But it is the first time I used laps and fused zone at the same time.

                                        A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                                        Suunto Wing

                                        jjpazJ EzioAuditoreE 2 Replies Last reply 5 Oct 2023, 11:00 Reply Quote 0
                                        • jjpazJ Offline
                                          jjpaz Bronze Member @v.sacre
                                          last edited by 5 Oct 2023, 11:00

                                          @v-sacre That’s the already known “random reboot” while in activity, I think there are topics about it in the forum.
                                          You can try to send logs to Suunto to help developers find the solution to the issue.

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          1 Reply Last reply Reply Quote 1
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