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Suunto Vertical: Bug Collection

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  • M Offline
    Mff73 @isazi
    last edited by 1 Feb 2024, 15:15

    @isazi
    i have no issue on my side ;), i will save time to dev and not send them my logs.

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    1 Reply Last reply Reply Quote 0
    • I Offline
      isazi Moderator @Jakub Sliacan
      last edited by 5 Feb 2024, 13:37

      @Jakub-Sliacan do you have autolaps enabled? If so, that field shows auto-laps and not manual ones.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 0
      • L Offline
        localful
        last edited by 5 Feb 2024, 18:13

        Hi, I am pretty sure this is a bug since I used to have this feature until the latest update. I can’t set my SV in “vibrate” mode only, meaning that for example mobile notifications would only vibrate. the tones setting in the general setting menu offer somewhat different combinations of setting the system sounds. I’ve complied a list of different setting combinations and what result they produce, none of them are what I was looking for…
        If this does get answered, does anybody know the logic behind having a separate toggle switch for the “vibration” and then a couple of more options for the “alarm”? I am very confused with this logic and am unsure what controls what.

        325f8417-a84f-4217-a81e-d7a104bc1cf3-image.png

        I 1 Reply Last reply 5 Feb 2024, 22:04 Reply Quote 0
        • I Offline
          inkognito Platinum Member @localful
          last edited by 5 Feb 2024, 22:04

          @localful Have you set Tones to “All off”? If not, that’s why there’s sound on all the times…

          SV: fingers crossed :D
          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
          Despite some pretty bad luck, I still love Suunto!

          M 1 Reply Last reply 6 Feb 2024, 02:08 Reply Quote 0
          • M Offline
            markman8 @inkognito
            last edited by 6 Feb 2024, 02:08

            Hello, its 3:50 in the morning and the Vertical just recovered from error 1401.1403 after entering Service mode (the 12s upper button thing).

            I woke up in the middle of the night just to find out that the watch needed to enter Service mode glowing in the dark. I pressed the upper button for 12s and I thought that that was it reading in the mean time another section and thread in this forum about Verticals that never recovered from this mode. Fortunately and as I prepared a cup of tea I found that a new message came up on the screed saying that it recovered from error as mentioned above.

            First of all could the team of programmers explain what this error is about? The version I am currently on is 2.30.26 and the watch enjoys the best of treatment as far as functionality and physical care is concerned. Yesterday before going for sleep I did sync it (I had 5 days that I did not synced it before that).

            Suunto Cores (2 of them) have managed up to their expectations. Its a pity this titanium solar version does not. Not that I am disappointed completely (yet) but I am certain that for a real athlete and adventurer the Vertical would not be the ideal watch to be with.

            T 1 Reply Last reply 6 Feb 2024, 05:43 Reply Quote 0
            • T Offline
              Tieutieu Platinum Member @markman8
              last edited by 6 Feb 2024, 05:43

              @markman8 said in Suunto Vertical: Bug Collection:

              ?The version I am currently on is 2.30.26

              Never experimented any crash with SV. Why is your SV not updated to 2.40.38 fw ?

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              M L 2 Replies Last reply 6 Feb 2024, 09:50 Reply Quote 0
              • M Offline
                markman8 @Tieutieu
                last edited by 6 Feb 2024, 09:50

                @Tieutieu said in Suunto Vertical: Bug Collection:

                Why is your SV not updated to 2.40.38 fw ?

                Really? There was no prompt from the watch to do so and as far as this forum is concerned the latest software version for Suunto Vertical is 2.30.26 the same as my watch is on right now.

                I 1 Reply Last reply 6 Feb 2024, 10:01 Reply Quote 0
                • I Offline
                  isazi Moderator @markman8
                  last edited by 6 Feb 2024, 10:01

                  @markman8 the latest firmware version for Vertical is 2.30.38

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  M 1 Reply Last reply 6 Feb 2024, 10:29 Reply Quote 0
                  • M Offline
                    markman8 @isazi
                    last edited by markman8 2 Jun 2024, 10:37 6 Feb 2024, 10:29

                    @isazi well as I mentioned the watch never prompt for upgrading to the latest one. Battery life is 83% and the following pictures reveal that I have set up automatic updates to on.
                    IMG_2757.PNG

                    And yes the latest update is recognized by the app.

                    IMG_2756.PNG

                    Watch still on .26
                    IMG_2755.JPG

                    Please also note that the Software update in the General section is grayed out.

                    I I 2 Replies Last reply 6 Feb 2024, 12:29 Reply Quote 0
                    • I Offline
                      isazi Moderator @markman8
                      last edited by 6 Feb 2024, 12:29

                      @markman8 send me a private message.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      G 1 Reply Last reply 6 Feb 2024, 14:00 Reply Quote 0
                      • G Offline
                        GiPFELKiND Silver Members @isazi
                        last edited by GiPFELKiND 2 Jun 2024, 14:00 6 Feb 2024, 14:00

                        @markman8 what is the Problem here? Why your watch isnt updated?

                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                        I I 2 Replies Last reply 6 Feb 2024, 14:08 Reply Quote 0
                        • I Offline
                          isazi Moderator @GiPFELKiND
                          last edited by 6 Feb 2024, 14:08

                          @GiPFELKiND I helped @markman8 fix the issue, now his watch is updated.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          M I 2 Replies Last reply 6 Feb 2024, 15:14 Reply Quote 2
                          • M Offline
                            Mff73 @isazi
                            last edited by 6 Feb 2024, 15:14

                            @isazi
                            is this so a secret trick to fix by PM ? 🙂

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 2
                            • T Offline
                              Tieutieu Platinum Member
                              last edited by 12 Feb 2024, 12:53

                              Small bug with suunto plus app selection :
                              when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
                              To “unpin” the app =, I had to pin it again.

                              It works, but its strange. Have you also this behaviour ?

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              J ? 2 Replies Last reply 12 Feb 2024, 14:53 Reply Quote 1
                              • J Offline
                                jjpaz Bronze Member @Tieutieu
                                last edited by 12 Feb 2024, 14:53

                                @Tieutieu said in Suunto Vertical: Bug Collection:

                                Small bug with suunto plus app selection :
                                when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
                                To “unpin” the app =, I had to pin it again.

                                It works, but its strange. Have you also this behaviour ?

                                Yes, same behavior here 😉

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @Tieutieu
                                  last edited by A Former User 2 Dec 2024, 16:03 12 Feb 2024, 15:54

                                  @Tieutieu same problem with the s9pp, I had (sorry) @taziden reported that a while ago… and I confirmed that!

                                  1 Reply Last reply Reply Quote 1
                                  • S Offline
                                    stromdiddily Gold Members
                                    last edited by 12 Feb 2024, 20:39

                                    TSB on watch face switching values when display is activated vs not.

                                    The -23 is the correct value but you can see it toggling between that and -15 which was from the day before.

                                    https://photos.app.goo.gl/f9Vyxn6YapLuorJ46

                                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                    B 1 Reply Last reply 12 Feb 2024, 23:03 Reply Quote 0
                                    • B Offline
                                      Brad_Olwin Moderator @stromdiddily
                                      last edited by 12 Feb 2024, 23:03

                                      @stromdiddily I am not seeing this on production firmware. Mine is stable. However, in the morning it takes time for the new value to be reflected and does not always occur on the first sync. My TSB value is - 22 in SA, in the main widget and on the watch face mini widget.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      S 1 Reply Last reply 12 Feb 2024, 23:14 Reply Quote 0
                                      • S Offline
                                        stromdiddily Gold Members @Brad_Olwin
                                        last edited by 12 Feb 2024, 23:14

                                        @Brad_Olwin said in Suunto Vertical: Bug Collection:

                                        @stromdiddily I am not seeing this on production firmware. Mine is stable. However, in the morning it takes time for the new value to be reflected and does not always occur on the first sync. My TSB value is - 22 in SA, in the main widget and on the watch face mini widget.

                                        Ok - do you want me to submit logs if it happens again? I too am on production firmware unfortunately 😉

                                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                        B 1 Reply Last reply 13 Feb 2024, 03:47 Reply Quote 0
                                        • B Offline
                                          Brad_Olwin Moderator @stromdiddily
                                          last edited by 13 Feb 2024, 03:47

                                          @stromdiddily I think this is fixed in new firmware so probably not.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          1 Reply Last reply Reply Quote 1
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