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Suunto Vertical: Bug Collection

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  • C Offline
    cosme.costa @Carlos97atz
    last edited by 3 Apr 2024, 08:40

    @Carlos97atz said in Suunto Vertical: Bug Collection:

    @Tieutieu Ah vale, ya me estaba preocupando jajajja. Pues si, es una buena idea para explorar. Tengo otra pregunta no se si es mejor preguntar aqui o en otro apartado.

    He visto gente que mientras esta de ruta siguiendo un track en el reloj, entra en ese mismo track en la aplicación y sale el track y su ubicación actual. Yo no se hacerlo. Es una muy buena idea para explorar tambien de la aplicación.

    Gracias!

    Hola Carlos, recuerda que la lengua “oficial” del chat es el inglés, llegarás a más gente, que te podrá ayudar, si escribes en inglés.
    Lo que comentas creo que lo puedes hacer si entras a editar la ruta dentro de la aplicación, cuándo lo haces te da tu posición. No se si lo sabes pero con Suunto puedes enviar diferentes rutas al reloj aunque estés en medio de una actividad, la envías y después desde el reloj la puedes cargar.

    Hi Carlos, remember that the “official” language of the forum is English, you will reach more people, that will be able to help you if you write in English.
    Regarding your comment, you can do it if you edit the route in the Suunto App, doing that it will show your position. I do not know if you know that with Suunto you can send different routes to the watch mid activity and the you can load them from the watch.

    1 Reply Last reply Reply Quote 0
    • J Offline
      Jakub Sliacan
      last edited by 6 Apr 2024, 07:41

      Hi!

      As others noticed, there definitely was a regression in the latest sw update (to 2.33.12). When I put the watch on charge, the display goes off and never wakes up. Luckily, it recovers after a long press of the upper button. As far as I remember, this behavior wasn’t there before, but is there consistently after the update.

      Given that this makes charging pretty awkward, a bug-fix release would be appreciated!

      Thanks,
      Jakub

      A 1 Reply Last reply 6 Apr 2024, 09:04 Reply Quote 1
      • A Offline
        Audaxjoe @Jakub Sliacan
        last edited by 6 Apr 2024, 09:04

        @Jakub-Sliacan I did have this charging issue when I first purchased the Vertical (November). So on the old software. It only happened once.
        And I saw post of other people saying the same issue before the update, it may not be update related.

        Suunto Vertical
        Suunto 9 BARO
        Garmin Fenix 3, 5
        Suunto Vector

        1 Reply Last reply Reply Quote 0
        • D Offline
          darxmurf Platinum Member
          last edited by 18 Apr 2024, 16:21

          Hi all,
          Quick bug here, the heart rate is like auto disabled when I leave the watch on the table even for like 1h. I have to restart the watch to have it back. Without restart, I can’t check my heart rate from the widget and I don’t have it either during sport.

          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

          F 1 Reply Last reply 18 Apr 2024, 18:52 Reply Quote 1
          • F Offline
            freeheeler @darxmurf
            last edited by 18 Apr 2024, 18:52

            @darxmurf
            rule number 1: the watch has to be on the wrist, ALWAYS! 😉
            seriously… did you try multiple times?
            I never use the HR widget on my daily watch, but I have watches laying around for days and they show my HR instantly when I put them on my wrist.

            living sideways

            D 1 Reply Last reply 18 Apr 2024, 19:20 Reply Quote 0
            • D Offline
              darxmurf Platinum Member @freeheeler
              last edited by 18 Apr 2024, 19:20

              @freeheeler huh, with the watch collection I have, it will be hard to keep them all on my wrist 😅 yep I tried multiple times, the green light is simply off under the watch and I have to restart it to have it back.

              https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

              B 1 Reply Last reply 18 Apr 2024, 19:21 Reply Quote 1
              • B Offline
                Brad_Olwin Moderator @darxmurf
                last edited by 18 Apr 2024, 19:21

                @darxmurf Should not happen and you have 24/7 HR on I assume?

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                D 1 Reply Last reply 19 Apr 2024, 05:33 Reply Quote 1
                • D Offline
                  darxmurf Platinum Member @Brad_Olwin
                  last edited by 19 Apr 2024, 05:33

                  @Brad_Olwin yep.

                  https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                  M 1 Reply Last reply 19 Apr 2024, 11:15 Reply Quote 0
                  • M Offline
                    Mff73 @darxmurf
                    last edited by 19 Apr 2024, 11:15

                    @darxmurf
                    Did you put directly the watch sensor on contact iwth the table or the watch is laying on its band? Is the led flickering like trying to measure your table Heart rate 😁?
                    If the table surface has some reflection, the sensor might try to search and maybe after long time it “bugs” with results?
                    Just speculating…

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    D 1 Reply Last reply 19 Apr 2024, 14:55 Reply Quote 0
                    • D Offline
                      darxmurf Platinum Member @Mff73
                      last edited by 19 Apr 2024, 14:55

                      @Mff73 weird, I specially tried today, on a “wooden” surface and a classic white ikea cupboard and the sensor is still working 😂 I love those random bugs

                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                      M 1 Reply Last reply 19 Apr 2024, 18:00 Reply Quote 0
                      • D Offline
                        darxmurf Platinum Member
                        last edited by 19 Apr 2024, 17:12

                        Sensor still working 😅 it reminds me the chemistry machines we have st work, 3 or 4 reboot are required to make them working again 😂

                        https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                        F D 2 Replies Last reply 19 Apr 2024, 18:16 Reply Quote 3
                        • M Offline
                          Mff73 @darxmurf
                          last edited by 19 Apr 2024, 18:00

                          @darxmurf said in Suunto Vertical: Bug Collection:

                          @Mff73 weird, I specially tried today, on a “wooden” surface and a classic white ikea cupboard and the sensor is still working 😂 I love those random bugs

                          Which one as the highest HR? 😂

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 1
                          • F Offline
                            freeheeler @darxmurf
                            last edited by 19 Apr 2024, 18:16

                            @darxmurf
                            similar with my kids… they wouldn’t listen by the first time either…
                            but they are great and I love them 😍

                            living sideways

                            D 1 Reply Last reply 20 Apr 2024, 15:42 Reply Quote 3
                            • R Offline
                              rpearce1475
                              last edited by 20 Apr 2024, 02:47

                              I’ve had my suunto vertical since early March. Mostly happy with it but for the past week it keeps crashing when I’m on runs. It only happens when using gps tracking, not when just tracking workouts via calorie. The screen switches to “restoring this watch to a safe mode” then nothing happens. I’ve waited up to an hour, no change, so I then hold down the power button and turn the watch back on which ends up doing a full factory reset and gives me “Error 1403,1301,1301”. This has happened now 4 times; I updated my software and it is still happening. Any thoughts/advice?

                              R 1 Reply Last reply 20 Apr 2024, 16:39 Reply Quote 0
                              • D Offline
                                darxmurf Platinum Member @darxmurf
                                last edited by 20 Apr 2024, 15:42

                                okay, sensor is of again 🤔 there is clearly something wrong here

                                https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  darxmurf Platinum Member @freeheeler
                                  last edited by 20 Apr 2024, 15:42

                                  @freeheeler If you say so 😆 I don’t have kids, I leave this pleasure to others 😆

                                  https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                  1 Reply Last reply Reply Quote 1
                                  • R Offline
                                    rpearce1475 @rpearce1475
                                    last edited by 20 Apr 2024, 16:39

                                    Ok so it is now just stuck on the “device is being restored to a safe state” screen and no longer rebooting when I hold down the power button (even when left alone for a few hours). I tried holding down the upper and middle buttons for service mode, the screen for that came up then when I held down the upper button it went back to the same reboot screen.

                                    S 1 Reply Last reply 21 Apr 2024, 18:28 Reply Quote 0
                                    • S Offline
                                      Shrek3k @rpearce1475
                                      last edited by 21 Apr 2024, 18:28

                                      @rpearce1475 No Idea, and significantly worse than mine, which I currently do not enjoy / trust either.
                                      For me the watch ‘freezes’ some minutes after synchronizing an activity … up to now twice … and I have no real idea how to trigger it.
                                      It happened once after using navigation … and once without navigation. It somehow seems to be connected to humidity (?), as it happened after a shower, and after a run in ‘real rain’.
                                      The first time I hard-reseted the Vertical after 4 soft resets via the menu … as the Vertical even after the soft-reset froze again after approx 10 seconds in the settings menu … changing screens without me even touching it, so that I only had a short window to initiate hard reset.
                                      The second time happend after the rain-run, with the same ‘self-activation’ to the settings-menu. As I did not have the time (due to a meeting) to conduct a hard-reset as before, I this time noticed, that the watch somehow ‘self-repaired’ itself after approx 2 hrs (that was the last time I checked the glowing screen (permanent backlight on , while stuck in the setting menu)), when it suddenly was back to normal … only burning through approx 25% battery (from 82 to 65%).
                                      Waiting for the next crash … and no longer wearing it in the shower …

                                      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                      OS - Android 15/Pixel Pro 7

                                      1 Reply Last reply Reply Quote 0
                                      • TieutieuT Offline
                                        Tieutieu Platinum Member
                                        last edited by 22 Apr 2024, 07:44

                                        First “bug” ever this morning : I woke up and sleep tracking had not worked. HR tracking has stopped yesteraday evening.
                                        Soft reset solved.
                                        I can’t relate that to any special thing.

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        D 1 Reply Last reply 22 Apr 2024, 07:51 Reply Quote 0
                                        • D Offline
                                          darxmurf Platinum Member @Tieutieu
                                          last edited by 22 Apr 2024, 07:51

                                          @Tieutieu I’m not using sleep tracking much, only with sleeping outside but I have to say, it often miss the tracking.

                                          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                          1 Reply Last reply Reply Quote 0
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