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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • darxmurfD Offline
      darxmurf Platinum Member @freeheeler
      last edited by

      @freeheeler huh, with the watch collection I have, it will be hard to keep them all on my wrist 😅 yep I tried multiple times, the green light is simply off under the watch and I have to restart it to have it back.

      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

      Brad_OlwinB 1 Reply Last reply Reply Quote 1
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @darxmurf
        last edited by

        @darxmurf Should not happen and you have 24/7 HR on I assume?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        darxmurfD 1 Reply Last reply Reply Quote 1
        • darxmurfD Offline
          darxmurf Platinum Member @Brad_Olwin
          last edited by

          @Brad_Olwin yep.

          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @darxmurf
            last edited by

            @darxmurf
            Did you put directly the watch sensor on contact iwth the table or the watch is laying on its band? Is the led flickering like trying to measure your table Heart rate 😁?
            If the table surface has some reflection, the sensor might try to search and maybe after long time it “bugs” with results?
            Just speculating…

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            darxmurfD 1 Reply Last reply Reply Quote 0
            • darxmurfD Offline
              darxmurf Platinum Member @Mff73
              last edited by

              @Mff73 weird, I specially tried today, on a “wooden” surface and a classic white ikea cupboard and the sensor is still working 😂 I love those random bugs

              https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

              Mff73M 1 Reply Last reply Reply Quote 0
              • darxmurfD Offline
                darxmurf Platinum Member
                last edited by

                Sensor still working 😅 it reminds me the chemistry machines we have st work, 3 or 4 reboot are required to make them working again 😂

                https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                freeheelerF darxmurfD 2 Replies Last reply Reply Quote 3
                • Mff73M Offline
                  Mff73 @darxmurf
                  last edited by

                  @darxmurf said in Suunto Vertical: Bug Collection:

                  @Mff73 weird, I specially tried today, on a “wooden” surface and a classic white ikea cupboard and the sensor is still working 😂 I love those random bugs

                  Which one as the highest HR? 😂

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 1
                  • freeheelerF Offline
                    freeheeler @darxmurf
                    last edited by

                    @darxmurf
                    similar with my kids… they wouldn’t listen by the first time either…
                    but they are great and I love them 😍

                    living sideways

                    darxmurfD 1 Reply Last reply Reply Quote 3
                    • R Offline
                      rpearce1475
                      last edited by

                      I’ve had my suunto vertical since early March. Mostly happy with it but for the past week it keeps crashing when I’m on runs. It only happens when using gps tracking, not when just tracking workouts via calorie. The screen switches to “restoring this watch to a safe mode” then nothing happens. I’ve waited up to an hour, no change, so I then hold down the power button and turn the watch back on which ends up doing a full factory reset and gives me “Error 1403,1301,1301”. This has happened now 4 times; I updated my software and it is still happening. Any thoughts/advice?

                      R 1 Reply Last reply Reply Quote 0
                      • darxmurfD Offline
                        darxmurf Platinum Member @darxmurf
                        last edited by

                        okay, sensor is of again 🤔 there is clearly something wrong here

                        https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                        1 Reply Last reply Reply Quote 0
                        • darxmurfD Offline
                          darxmurf Platinum Member @freeheeler
                          last edited by

                          @freeheeler If you say so 😆 I don’t have kids, I leave this pleasure to others 😆

                          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                          1 Reply Last reply Reply Quote 1
                          • R Offline
                            rpearce1475 @rpearce1475
                            last edited by

                            Ok so it is now just stuck on the “device is being restored to a safe state” screen and no longer rebooting when I hold down the power button (even when left alone for a few hours). I tried holding down the upper and middle buttons for service mode, the screen for that came up then when I held down the upper button it went back to the same reboot screen.

                            S 1 Reply Last reply Reply Quote 0
                            • S Offline
                              Shrek3k @rpearce1475
                              last edited by

                              @rpearce1475 No Idea, and significantly worse than mine, which I currently do not enjoy / trust either.
                              For me the watch ‘freezes’ some minutes after synchronizing an activity … up to now twice … and I have no real idea how to trigger it.
                              It happened once after using navigation … and once without navigation. It somehow seems to be connected to humidity (?), as it happened after a shower, and after a run in ‘real rain’.
                              The first time I hard-reseted the Vertical after 4 soft resets via the menu … as the Vertical even after the soft-reset froze again after approx 10 seconds in the settings menu … changing screens without me even touching it, so that I only had a short window to initiate hard reset.
                              The second time happend after the rain-run, with the same ‘self-activation’ to the settings-menu. As I did not have the time (due to a meeting) to conduct a hard-reset as before, I this time noticed, that the watch somehow ‘self-repaired’ itself after approx 2 hrs (that was the last time I checked the glowing screen (permanent backlight on , while stuck in the setting menu)), when it suddenly was back to normal … only burning through approx 25% battery (from 82 to 65%).
                              Waiting for the next crash … and no longer wearing it in the shower …

                              using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                              OS - Android 15/Pixel Pro 7

                              1 Reply Last reply Reply Quote 0
                              • TieutieuT Offline
                                Tieutieu Platinum Member
                                last edited by

                                First “bug” ever this morning : I woke up and sleep tracking had not worked. HR tracking has stopped yesteraday evening.
                                Soft reset solved.
                                I can’t relate that to any special thing.

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                darxmurfD 1 Reply Last reply Reply Quote 0
                                • darxmurfD Offline
                                  darxmurf Platinum Member @Tieutieu
                                  last edited by

                                  @Tieutieu I’m not using sleep tracking much, only with sleeping outside but I have to say, it often miss the tracking.

                                  https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                  1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    fobissss
                                    last edited by

                                    During an outdoor activity, after having moved for a certain distance, the watch display starts hiding the first part of the track during activity recording, and the point of interruption advances as I continue the recording of the gps track, in other words it’s like the red track on the display can be long only up to a certain fixed length, after which it starts deleting the older parts of the track and I cannot see anymore where I started the path from. This issue occurred in exactly the same way in two different Suunto vertical models, after resending the first one back to Amazon and replacing it with a new one, but it seems systematic

                                    sartoricS 1 Reply Last reply Reply Quote 0
                                    • sartoricS Offline
                                      sartoric Moderator @fobissss
                                      last edited by sartoric

                                      @fobissss
                                      yes, it’s a known issue

                                      remember, search is your friend
                                      https://forum.suunto.com/topic/10325/uncomplete-track-during-activity

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.2.5 beta
                                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                      F 1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        fobissss @sartoric
                                        last edited by

                                        @sartoric thanks for the notification. Actually I had already seen that post but it does not seem to contain solutions or when it will be fixed… It is simply irritating that in the last update Suunto took care of making correctly visible watch faces from whatsapp instead of fixing track display issues. If I was interested in that I would have spent my money on a galaxy watch and not on a Suunto (or a Garmin as I’m going to do now after giving back the Vertical…)

                                        sartoricS 1 Reply Last reply Reply Quote 2
                                        • sartoricS Offline
                                          sartoric Moderator @fobissss
                                          last edited by

                                          @fobissss said in Suunto Vertical: Bug Collection:

                                          or a Garmin as I’m going to do now after giving back the Vertical…)

                                          well … so, farewell

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          1 Reply Last reply Reply Quote 2
                                          • S Offline
                                            slurpnik
                                            last edited by slurpnik

                                            A quick question - today I had issue with backlight during trail run.

                                            Believe it or not, this is a picture showing a map:
                                            signal-2024-04-29-220202_004.jpeg

                                            I changed settings to Backlight: ON
                                            signal-2024-04-29-220202_002.jpeg

                                            This is how the main screen with light theme looked like:
                                            signal-2024-04-29-220202_003.jpeg

                                            On direct sunlight, it was unfortunately as unreadable as it looks in the picture. Even with setting backlight to on, and trying raising the hand, the backlight simply did not work during activity.

                                            After stopping the activity, raise to wake worked just fine. Battery at 90% at the end of the run and at latest 2.33.14.

                                            Did anyone experience this? Do you think this is backlight issue? Should I have done anything differently?

                                            Watch: Suunto Vertical (titanium solar canyon)

                                            Todd DanielczykT surfboomerangS jjpazJ cosme.costaC sartoricS 6 Replies Last reply Reply Quote 0
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