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Suunto Vertical: Bug Collection

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  • I Offline
    Iggge
    last edited by 7 May 2024, 15:34

    Screenshot_20240507_173059_Suunto.jpg

    It’s something really wrong about the heart rate sensor…this is from a 16 km long, and pretty hard bicycle ride to and again home from work.

    Is there any update coming soon? It’s so far off from reality.

    C 1 Reply Last reply 7 May 2024, 15:44 Reply Quote -1
    • C Offline
      cosme.costa @Iggge
      last edited by 7 May 2024, 15:44

      @Iggge Is this from the OHR or from the Polar H10? If this comes from the H10 and the batteries are new then the issue probably comes from the strap, less probable but possible static from your clothes or faulty sensor, I do not think it comes from the watch because it only reads what the sensor sends and it is working well for other people.
      If it comes from the OHR, bike and watch OR are not very friends, hands on handlebar tend to move the watch. A part from this, for some people, WHR doesn’t work well.

      I 1 Reply Last reply 7 May 2024, 16:42 Reply Quote 0
      • C Offline
        cosme.costa @Iggge
        last edited by 7 May 2024, 15:46

        @Iggge change/clean the strap, if you use it regularly (3/5 times a week) in one year could be worn.

        I 1 Reply Last reply 7 May 2024, 16:05 Reply Quote -1
        • I Offline
          Iggge @cosme.costa
          last edited by Iggge 5 Jul 2024, 16:52 7 May 2024, 16:05

          @cosme-costa I just changed to a new one. Same results with the new as the old one.

          Edit: I see now that you was referring to my H10 strap, and that was not used this time.

          I 1 Reply Last reply 7 May 2024, 16:06 Reply Quote 0
          • I Offline
            Iggge @Iggge
            last edited by 7 May 2024, 16:06

            @Iggge 20240507_180611.jpg

            1 Reply Last reply Reply Quote 0
            • I Offline
              Iggge @cosme.costa
              last edited by Iggge 5 Jul 2024, 16:46 7 May 2024, 16:42

              @cosme-costa Oh! It’s from OHR and not the H10 🙂 worked fine last year so it’s strange it so far off now.

              This is from last year Screenshot_20240507_184518_Suunto.jpg

              1 Reply Last reply Reply Quote 0
              • D Offline
                darxmurf Platinum Member
                last edited by 8 May 2024, 05:19

                I reported the HR sensor issue to Suunto support and I have to say, they are not really efficient 😕 they proposed to send the watch to tech support while the issue is from their last update.

                https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                1 Reply Last reply Reply Quote 0
                • D Offline
                  drunners
                  last edited by 11 May 2024, 11:19

                  Hello to everyone, bicycle mod, no hr, with bike pode, just show 300 kcal used on 100km ride with 1500d+

                  A 1 Reply Last reply 11 May 2024, 18:19 Reply Quote 0
                  • A Offline
                    Audaxjoe @drunners
                    last edited by 11 May 2024, 18:19

                    @drunners in my experience without HR calories aren’t really calculated.

                    Suunto Vertical
                    Suunto 9 BARO
                    Garmin Fenix 3, 5
                    Suunto Vector

                    D 1 Reply Last reply 12 May 2024, 21:22 Reply Quote 1
                    • D Offline
                      drunners @Audaxjoe
                      last edited by 12 May 2024, 21:22

                      @Audaxjoe thanks, that’s ok but it’s better to show a 0 value instead a so wrong number

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        plopes73 @plopes73
                        last edited by 12 May 2024, 22:06

                        @Dimitrios-Kanellopoulos @isazi I’ve noticed now that Vertical deactivates vibration below 20%. No vibration for alarms or auto-laps in running. My main concern are the alarms though…20% is almost one full week.
                        I’m on latest FW 2.33.14 Vertical Solar

                        Do you know if this will change in the future? Is there any workaround or setting to avoid this automatic vibration deactivation?

                        Cheers
                        Pedro


                        S9 Peak 2.18.18
                        Vertical
                        Android 10
                        Suunto App 4.45.5

                        J C 2 Replies Last reply 13 May 2024, 13:13 Reply Quote 7
                        • J Offline
                          jjpaz Bronze Member @plopes73
                          last edited by 13 May 2024, 13:13

                          @plopes73 I’ve noticed that vibrations are shorter and lighter (auto laps) but nor really deactivated, did you notice that?

                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                          P 1 Reply Last reply 13 May 2024, 17:59 Reply Quote 0
                          • C Offline
                            cosme.costa @plopes73
                            last edited by 13 May 2024, 13:16

                            @plopes73 I also noticed this, I guess is a “battery saving” feature, but as you said with 20% you still have battery for several days, I would like this activated under 10% or something similar.

                            1 Reply Last reply Reply Quote 4
                            • P Offline
                              plopes73 @jjpaz
                              last edited by 13 May 2024, 17:59

                              @jjpaz no, on my watch vibration are totally disabled under 20% , except for notifications if I recall . As soon as I get under 20% I’ll test it again.


                              S9 Peak 2.18.18
                              Vertical
                              Android 10
                              Suunto App 4.45.5

                              F 1 Reply Last reply 13 May 2024, 18:06 Reply Quote 0
                              • F Offline
                                freeheeler @plopes73
                                last edited by 13 May 2024, 18:06

                                @plopes73
                                it is a known issue. I am always surprised myself when this happens, because it happens so rarely 😂
                                I have noticed that I don’t look at battery life estimation and on charge level… the missing vibration tells me it’s about time to charge in 3-5 days 😉

                                living sideways

                                1 Reply Last reply Reply Quote 2
                                • D Offline
                                  dzembronja @jjpaz
                                  last edited by 14 May 2024, 08:26

                                  @jjpaz Hello, I have lost this widget, where can I find this recovery widget? and problems with maps location Ukraine

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    thanasis Bronze Member
                                    last edited by 14 May 2024, 09:30

                                    i have a strange new “problem” lately of minor importance though:

                                    the oHR is turning on at random times while i have turned it off . The difference to the previous situation is that I enabled the widget for Blood oxygen (and its metrics)

                                    I don’t really mind about the oxygen because it typically gives erroneous valus of no interest to me but for some reason i tend to relate those two things

                                    T 1 Reply Last reply 29 May 2024, 12:50 Reply Quote 0
                                    • M Offline
                                      Martin Vrska @trailcafe
                                      last edited by Martin Vrska 17 May 2024, 16:42

                                      @trailcafe Hello. Lately I’ve had this error: the media player seems to be greyed out, music is playing, even the track titles are changing, but it’s not controllable with the watch. I’ve tried powering the watch off/on, doing a soft reset, removing and basically adding the “media control” option, but nothing helps. Does anyone have any idea how to fix this? This error appeared long after the last SW update.DSC_0508.JPG

                                      Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                                      Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                                      Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                                      Sony Xperia 10 III - Android 13
                                      Suunto App 4.100.12 beta

                                      T 1 Reply Last reply 17 May 2024, 17:14 Reply Quote 1
                                      • T Offline
                                        Todd Danielczyk Gold Members @Martin Vrska
                                        last edited by 17 May 2024, 17:14

                                        @Martin-Vrska I have the same; where it does not allow you to control the media from the touch screen. It will also hang up or not switch between various media platforms (music, podcasts, etc.) that are both native and added to my Android phone.

                                        M 1 Reply Last reply 17 May 2024, 17:27 Reply Quote 1
                                        • M Offline
                                          Martin Vrska @Todd Danielczyk
                                          last edited by 17 May 2024, 17:27

                                          @Todd-Danielczyk Thanks for your response. I just don’t understand why this is happening for no apparent reason - as we have already stated - I have been observing this for the past week.

                                          Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34
                                          Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
                                          Suunto 7 - Graphite Copper - PXDZ.210716.001.A1 - sold
                                          Sony Xperia 10 III - Android 13
                                          Suunto App 4.100.12 beta

                                          T 1 Reply Last reply 17 May 2024, 18:12 Reply Quote 1
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