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No-Map-Problem

Scheduled Pinned Locked Moved Suunto Vertical
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  • C Offline
    colinmacdon Bronze Member @freeheeler
    last edited by 11 Jul 2023, 14:13

    @freeheeler yes the compass is not a big deal. It’s just that my Vertical has sat on a shelf for the last 3 days, not near a magnet, and today I open the compass…and it requires a calibration.

    1 Reply Last reply Reply Quote 0
    • M Offline
      Maxime Teyssier @Dimitrios Kanellopoulos
      last edited by 15 Jul 2023, 13:08

      @Dimitrios-Kanellopoulos I have similar issues, and your solution does not work.
      The watch does not even deletes the maps I was able to download.
      I did hard/soft reset, re-install the Suunto App… Nothing changes.
      When is the next update planned for?
      Many thanks!

      1 Reply Last reply Reply Quote 0
      • R Offline
        runomatic Silver Members
        last edited by runomatic 17 Jul 2023, 06:45

        I had the problem over the weekend. Strangely enough, exactly this map have always worked so far. After a reboot it works again. But that can not be the purpose.

        https://runomatic.de
        SUUNTO VERTICAL Titanium Solar Black (2.40.44)
        SUUNTO WING Black
        SUUNTO App (iOS)

        M 1 Reply Last reply 17 Jul 2023, 11:34 Reply Quote 0
        • M Offline
          Mff73 @runomatic
          last edited by 17 Jul 2023, 11:34

          @runomatic
          It can exactly be part of the purpose : it can really be something else than the map itself, map not display is the symptom, what is the cause 😔.
          I had once also, same as you, working, not working, reset and working again. Still same map and happen once only.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          1 Reply Last reply Reply Quote 0
          • J Offline
            Jan Krejčí
            last edited by 19 Jul 2023, 14:47

            So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
            I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
            I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.
            20230717_233626.jpg

            Z F 2 Replies Last reply 19 Jul 2023, 15:12 Reply Quote 1
            • Z Offline
              zhang965 @Jan Krejčí
              last edited by 19 Jul 2023, 15:12

              @Jan-Krejčí said in No-Map-Problem:

              So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
              I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
              I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.

              Sad to hear you go,

              but I’d say without map, without S+ app, without long activities, without swimming, Vertical is still a reliable watch.

              Kepp strong.

              Winners Wear Winners

              J 1 Reply Last reply 19 Jul 2023, 15:50 Reply Quote -1
              • J Offline
                Jan Krejčí @zhang965
                last edited by 19 Jul 2023, 15:50

                @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

                Z 1 Reply Last reply 19 Jul 2023, 15:57 Reply Quote 0
                • Z Offline
                  zhang965 @Jan Krejčí
                  last edited by 19 Jul 2023, 15:57

                  @Jan-Krejčí said in No-Map-Problem:

                  @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

                  yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                  Winners Wear Winners

                  R 1 Reply Last reply 19 Jul 2023, 16:37 Reply Quote 0
                  • R Offline
                    runomatic Silver Members @zhang965
                    last edited by 19 Jul 2023, 16:37

                    @zhang965 said in No-Map-Problem:

                    yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                    6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

                    https://runomatic.de
                    SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                    SUUNTO WING Black
                    SUUNTO App (iOS)

                    Z 1 Reply Last reply 19 Jul 2023, 16:46 Reply Quote 0
                    • Z Offline
                      zhang965 @runomatic
                      last edited by 19 Jul 2023, 16:46

                      @runomatic said in No-Map-Problem:

                      @zhang965 said in No-Map-Problem:

                      yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

                      6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

                      Welcome to Suunto community S9PP.png

                      Winners Wear Winners

                      R B 2 Replies Last reply 19 Jul 2023, 17:47 Reply Quote 1
                      • R Offline
                        runomatic Silver Members @zhang965
                        last edited by 19 Jul 2023, 17:47

                        @zhang965 Okay, got it. It’s not ironically. 😞

                        Let’s hope, that they put all their energy in the Vertical.

                        https://runomatic.de
                        SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                        SUUNTO WING Black
                        SUUNTO App (iOS)

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          babychai Silver Members @zhang965
                          last edited by 20 Jul 2023, 04:06

                          @zhang965 this is mostly New Features. You should screen shot those Improvement / Bug Fix.

                          Suunto Vertical Black Ruby (S/S)
                          S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                          Suunto 9 Peak All Black
                          Suunto Spartan Trainer Wrist HR (Black)

                          1 Reply Last reply Reply Quote 2
                          • F Offline
                            freeheeler @Jan Krejčí
                            last edited by 20 Jul 2023, 11:06

                            @Jan-Krejčí
                            do you still have your vertical?
                            did you send logs or will you be able to check if restarting the watch helps and if it happens again send logs then?

                            living sideways

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              mikekoski490 Bronze Member
                              last edited by 21 Jul 2023, 16:12

                              Weird. Mine worked fine with complete maps for about 2 weeks, but now locally from my house where it always works Im back to a semi black grid again - some map but when scrolling around the screen all black grid outside 500m radius. Since I drove to run outside this 500m zone, I had just black grid.

                              Another question: I tried changing map type from Outdoors to Detailed to Dark, which didn’t make a difference, but I noticed there was also no difference between Outdoors map and Dark map versions. Does ‘dark’ map mode only render in certain conditions?

                              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                              Current: Suunto Race Ti

                              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                              Suunto App running on Google Pixel 8/Android 14

                              1 Reply Last reply Reply Quote 0
                              • F Online
                                Frederick Rochette Bronze Member
                                last edited by 22 Jul 2023, 08:26

                                Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                Wake up SUUUTO!!!

                                IMG_7279.jpeg

                                Z F 2 Replies Last reply 22 Jul 2023, 09:51 Reply Quote 0
                                • Z Offline
                                  zhang965 @Frederick Rochette
                                  last edited by 22 Jul 2023, 09:51

                                  @Frederick-Rochette said in No-Map-Problem:

                                  Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                  Wake up SUUUTO!!!

                                  Suunto’s new campaign will be up IMG_20230722_114920.png

                                  Winners Wear Winners

                                  ? F 2 Replies Last reply 22 Jul 2023, 10:23 Reply Quote 2
                                  • ? Offline
                                    A Former User @zhang965
                                    last edited by 22 Jul 2023, 10:23

                                    @zhang965 said in No-Map-Problem:

                                    @Frederick-Rochette said in No-Map-Problem:

                                    Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                                    Wake up SUUUTO!!!

                                    Suunto’s new campaign will be up IMG_20230722_114920.png

                                    Screenshot 2023-07-22 at 12.22.37.png

                                    You can now do a new version, with “No Maps, no Rules!”
                                    Enjoy everywhere!

                                    1 Reply Last reply Reply Quote 1
                                    • F Offline
                                      freeheeler @Frederick Rochette
                                      last edited by 22 Jul 2023, 10:26

                                      @Frederick-Rochette
                                      does restarting the watch help?

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • F Online
                                        Frederick Rochette Bronze Member @zhang965
                                        last edited by 23 Jul 2023, 15:20

                                        @zhang965

                                        😂

                                        1 Reply Last reply Reply Quote 0
                                        • S sartoric referenced this topic on 23 Aug 2023, 18:06
                                        • L Offline
                                          laurent92m
                                          last edited by laurent92m 24 Aug 2023, 15:12

                                          Hello,

                                          Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
                                          I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

                                          Do we have a clear fix for it or not ?
                                          Thanks in advance
                                          Best regards
                                          Laurent

                                          Z B 2 Replies Last reply 24 Aug 2023, 15:53 Reply Quote 0
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