No-Map-Problem

[runomatic]

I had the problem over the weekend. Strangely enough, exactly this map have always worked so far. After a reboot it works again. But that can not be the purpose.

[Mff73]

@runomatic
It can exactly be part of the purpose : it can really be something else than the map itself, map not display is the symptom, what is the cause .
I had once also, same as you, working, not working, reset and working again. Still same map and happen once only.

[Jan Krejčí]

So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.

[zhang965]

@Jan-Krejčí said in No-Map-Problem:

So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.

Sad to hear you go,

but I’d say without map, without S+ app, without long activities, without swimming, Vertical is still a reliable watch.

Kepp strong.

[Jan Krejčí]

@zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again

[zhang965]

@Jan-Krejčí said in No-Map-Problem:

@zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again

yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

[runomatic]

@zhang965 said in No-Map-Problem:

yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

[zhang965]

@runomatic said in No-Map-Problem:

@zhang965 said in No-Map-Problem:

yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

Welcome to Suunto community

[runomatic]

@zhang965 Okay, got it. It’s not ironically.

Let’s hope, that they put all their energy in the Vertical.

[babychai]

@zhang965 this is mostly New Features. You should screen shot those Improvement / Bug Fix.

[freeheeler]

@Jan-Krejčí
do you still have your vertical?
did you send logs or will you be able to check if restarting the watch helps and if it happens again send logs then?

[mikekoski490]

Weird. Mine worked fine with complete maps for about 2 weeks, but now locally from my house where it always works Im back to a semi black grid again - some map but when scrolling around the screen all black grid outside 500m radius. Since I drove to run outside this 500m zone, I had just black grid.

Another question: I tried changing map type from Outdoors to Detailed to Dark, which didn’t make a difference, but I noticed there was also no difference between Outdoors map and Dark map versions. Does ‘dark’ map mode only render in certain conditions?

[Frederick Rochette]

Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

Wake up SUUUTO!!!

[zhang965]

@Frederick-Rochette said in No-Map-Problem:

Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

Wake up SUUUTO!!!

Suunto’s new campaign will be up

[A Former User]

@zhang965 said in No-Map-Problem:

@Frederick-Rochette said in No-Map-Problem:

Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

Wake up SUUUTO!!!

Suunto’s new campaign will be up

You can now do a new version, with “No Maps, no Rules!”
Enjoy everywhere!

[freeheeler]

@Frederick-Rochette
does restarting the watch help?

[Frederick Rochette]

@zhang965

[laurent92m]

Hello,

Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

Do we have a clear fix for it or not ?
Thanks in advance
Best regards
Laurent

[zhang965]

@laurent92m said in No-Map-Problem:

Hello,

Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

Do we have a clear fix for it or not ?
Thanks in advance
Best regards
Laurent

return the watch

[Brad_Olwin]

@laurent92m Appears to be intermittent. Have you tried deleting and redownloading the map? Let me know if it continues not to work. I am going to bring this up with Suunto and see what they say. I see too many map issues here.

I recently traveled through 5 US states outside of my home state. I had one time a black map but the day before and day after it worked. Unclear why once the map did not show.