No-Map-Problem

[zhang965]

@Jan-Krejčí said in No-Map-Problem:

So even with soft reset after loading the map to the watch, I got black squares again. Whole 371 kilometres during my Ultra ride. Not a pleasant experience.
I bought Suunto Vertical specifically for the maps. Which are not working. This issue has been posted for a long time but still no progress.
I wanted to like Suunto because I like the design and minimalism. But I need a reliable watch so I filed for a refund and will be buying some other brand.

Sad to hear you go,

but I’d say without map, without S+ app, without long activities, without swimming, Vertical is still a reliable watch.

Kepp strong.

[Jan Krejčí]

@zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again

[zhang965]

@Jan-Krejčí said in No-Map-Problem:

@zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again

yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

[runomatic]

@zhang965 said in No-Map-Problem:

yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

[zhang965]

@runomatic said in No-Map-Problem:

@zhang965 said in No-Map-Problem:

yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

Welcome to Suunto community

[runomatic]

@zhang965 Okay, got it. It’s not ironically.

Let’s hope, that they put all their energy in the Vertical.

[babychai]

@zhang965 this is mostly New Features. You should screen shot those Improvement / Bug Fix.

[freeheeler]

@Jan-Krejčí
do you still have your vertical?
did you send logs or will you be able to check if restarting the watch helps and if it happens again send logs then?

[mikekoski490]

Weird. Mine worked fine with complete maps for about 2 weeks, but now locally from my house where it always works Im back to a semi black grid again - some map but when scrolling around the screen all black grid outside 500m radius. Since I drove to run outside this 500m zone, I had just black grid.

Another question: I tried changing map type from Outdoors to Detailed to Dark, which didn’t make a difference, but I noticed there was also no difference between Outdoors map and Dark map versions. Does ‘dark’ map mode only render in certain conditions?

[Frederick Rochette]

Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

Wake up SUUUTO!!!

[zhang965]

@Frederick-Rochette said in No-Map-Problem:

Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

Wake up SUUUTO!!!

Suunto’s new campaign will be up

[A Former User]

@zhang965 said in No-Map-Problem:

@Frederick-Rochette said in No-Map-Problem:

Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

Wake up SUUUTO!!!

Suunto’s new campaign will be up

You can now do a new version, with “No Maps, no Rules!”
Enjoy everywhere!

[freeheeler]

@Frederick-Rochette
does restarting the watch help?

[Frederick Rochette]

@zhang965

[laurent92m]

Hello,

Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

Do we have a clear fix for it or not ?
Thanks in advance
Best regards
Laurent

[zhang965]

@laurent92m said in No-Map-Problem:

Hello,

Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

Do we have a clear fix for it or not ?
Thanks in advance
Best regards
Laurent

return the watch

[Brad_Olwin]

@laurent92m Appears to be intermittent. Have you tried deleting and redownloading the map? Let me know if it continues not to work. I am going to bring this up with Suunto and see what they say. I see too many map issues here.

I recently traveled through 5 US states outside of my home state. I had one time a black map but the day before and day after it worked. Unclear why once the map did not show.

[laurent92m]

Hello Brad,

Thanks for your reply.
Yesterday afternoon, I did the following:
1 - Soft reset of the watch ( Press 12 sec top right button)
2 - Calibrate compass

And since that I have been able to use Paris map during several activities and also open map without selecting first one sport.

One thought: as soon as you add a map, you might have to go throught steps 1 & 2 above , otherwise maps will not work including the ones which were working fine before…

Have a nice weekend
Laurent

[Brad_Olwin]

@laurent92m said in No-Map-Problem:

Hello Brad,

Thanks for your reply.
Yesterday afternoon, I did the following:
1 - Soft reset of the watch ( Press 12 sec top right button)
2 - Calibrate compass

And since that I have been able to use Paris map during several activities and also open map without selecting first one sport.

One thought: as soon as you add a map, you might have to go throught steps 1 & 2 above , otherwise maps will not work including the ones which were working fine before…

Have a nice weekend
Laurent

Let me know what happens and if you see the black grid again post here or PM me with coordinates and I can send a note to Suunto. You should not have to soft reset after downloading a map. Glad this is working.

[Likarnik]

@Brad_Olwin do you know if this is solved in next firmware update? I planed 250km bike ride yesterday and I had terrible experience with navigation. Sometimes map was shown, sometimes only part of it, sometimes no map. Sometimes zoom in/out helped and sometimes not. It’s completely unreliable. It was an out and back (with loop on end) route, so watch didn’t know in which direction I was going. When it said turn left, maybe it was left and maybe it was right. Most confusing was right/left at fork, ok, I’ll check the map and of course there was no map Did a lot of wrong turns, especially when I was in towns (first time there), where there are a lot of crossroads. I can not send you coordinates, because my phone can not store so much information Map was Friuli-Venezia Giulia in northern Italy, but this happened also on others, yesterday I really needed navigation that’s why I’m so pissed off.