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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • zhang965Z Offline
      zhang965 @Jan Krejčí
      last edited by

      @Jan-Krejčí said in No-Map-Problem:

      @zhang965 Sure it is. I’ve been satisfied with every aspect of the watch except for the maps. Unfortunately the maps are deal-breaker for me right now. Hope it’ll be fixed and in the future Suunto products will have no issues with maps, then I’ll join Suunto tribe again 😉

      yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

      Winners Wear Winners

      runomaticR 1 Reply Last reply Reply Quote 0
      • runomaticR Offline
        runomatic Silver Members @zhang965
        last edited by

        @zhang965 said in No-Map-Problem:

        yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

        6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

        https://runomatic.de
        SUUNTO VERTICAL Titanium Solar Black (2.40.38)
        SUUNTO WING Black
        SUUNTO App (iOS)

        zhang965Z 1 Reply Last reply Reply Quote 0
        • zhang965Z Offline
          zhang965 @runomatic
          last edited by

          @runomatic said in No-Map-Problem:

          @zhang965 said in No-Map-Problem:

          yes, you should come back time and time, things are evolution very quickly, hope we can get next update within 6 months.

          6 months? That was meant ironically, wasn’t it? I expect a somewhat faster response to all the bugs that the watch still has.

          Welcome to Suunto community S9PP.png

          Winners Wear Winners

          runomaticR babychaiB 2 Replies Last reply Reply Quote 1
          • runomaticR Offline
            runomatic Silver Members @zhang965
            last edited by

            @zhang965 Okay, got it. It’s not ironically. 😞

            Let’s hope, that they put all their energy in the Vertical.

            https://runomatic.de
            SUUNTO VERTICAL Titanium Solar Black (2.40.38)
            SUUNTO WING Black
            SUUNTO App (iOS)

            1 Reply Last reply Reply Quote 0
            • babychaiB Offline
              babychai Silver Members @zhang965
              last edited by

              @zhang965 this is mostly New Features. You should screen shot those Improvement / Bug Fix.

              Suunto Vertical Black Ruby (S/S)
              S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
              Suunto 9 Peak All Black
              Suunto Spartan Trainer Wrist HR (Black)

              1 Reply Last reply Reply Quote 2
              • freeheelerF Offline
                freeheeler @Jan Krejčí
                last edited by

                @Jan-Krejčí
                do you still have your vertical?
                did you send logs or will you be able to check if restarting the watch helps and if it happens again send logs then?

                living sideways

                1 Reply Last reply Reply Quote 0
                • mikekoski490M Offline
                  mikekoski490 Bronze Member
                  last edited by

                  Weird. Mine worked fine with complete maps for about 2 weeks, but now locally from my house where it always works Im back to a semi black grid again - some map but when scrolling around the screen all black grid outside 500m radius. Since I drove to run outside this 500m zone, I had just black grid.

                  Another question: I tried changing map type from Outdoors to Detailed to Dark, which didn’t make a difference, but I noticed there was also no difference between Outdoors map and Dark map versions. Does ‘dark’ map mode only render in certain conditions?

                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                  Current: Suunto Race Ti

                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                  Suunto App running on Google Pixel 8/Android 14

                  1 Reply Last reply Reply Quote 0
                  • Frederick RochetteF Offline
                    Frederick Rochette Bronze Member
                    last edited by

                    Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                    Wake up SUUUTO!!!

                    IMG_7279.jpeg

                    zhang965Z freeheelerF 2 Replies Last reply Reply Quote 0
                    • zhang965Z Offline
                      zhang965 @Frederick Rochette
                      last edited by

                      @Frederick-Rochette said in No-Map-Problem:

                      Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                      Wake up SUUUTO!!!

                      Suunto’s new campaign will be up IMG_20230722_114920.png

                      Winners Wear Winners

                      ? Frederick RochetteF 2 Replies Last reply Reply Quote 2
                      • ? Offline
                        A Former User @zhang965
                        last edited by

                        @zhang965 said in No-Map-Problem:

                        @Frederick-Rochette said in No-Map-Problem:

                        Have to go outside… and what appended??? No word… oh yes one… TIRED VERY TIRED

                        Wake up SUUUTO!!!

                        Suunto’s new campaign will be up IMG_20230722_114920.png

                        Screenshot 2023-07-22 at 12.22.37.png

                        You can now do a new version, with “No Maps, no Rules!”
                        Enjoy everywhere!

                        1 Reply Last reply Reply Quote 1
                        • freeheelerF Offline
                          freeheeler @Frederick Rochette
                          last edited by

                          @Frederick-Rochette
                          does restarting the watch help?

                          living sideways

                          1 Reply Last reply Reply Quote 0
                          • Frederick RochetteF Offline
                            Frederick Rochette Bronze Member @zhang965
                            last edited by

                            @zhang965

                            😂

                            1 Reply Last reply Reply Quote 0
                            • sartoricS sartoric referenced this topic on
                            • L Offline
                              laurent92m
                              last edited by laurent92m

                              Hello,

                              Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
                              I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

                              Do we have a clear fix for it or not ?
                              Thanks in advance
                              Best regards
                              Laurent

                              zhang965Z Brad_OlwinB 2 Replies Last reply Reply Quote 0
                              • zhang965Z Offline
                                zhang965 @laurent92m
                                last edited by

                                @laurent92m said in No-Map-Problem:

                                Hello,

                                Vertical purchased 2 weeks ago (before reading pbs on this forum…) and yes map is a pb also for me.
                                I managed only once to have PARIS map displayed correctly on my watch after several trials and since then, impossible to use again the same map !

                                Do we have a clear fix for it or not ?
                                Thanks in advance
                                Best regards
                                Laurent

                                return the watch

                                Winners Wear Winners

                                1 Reply Last reply Reply Quote -1
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @laurent92m
                                  last edited by Brad_Olwin

                                  @laurent92m Appears to be intermittent. Have you tried deleting and redownloading the map? Let me know if it continues not to work. I am going to bring this up with Suunto and see what they say. I see too many map issues here.

                                  I recently traveled through 5 US states outside of my home state. I had one time a black map but the day before and day after it worked. Unclear why once the map did not show.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 2
                                  • L Offline
                                    laurent92m
                                    last edited by laurent92m

                                    Hello Brad,

                                    Thanks for your reply.
                                    Yesterday afternoon, I did the following:
                                    1 - Soft reset of the watch ( Press 12 sec top right button)
                                    2 - Calibrate compass

                                    And since that I have been able to use Paris map during several activities and also open map without selecting first one sport.

                                    One thought: as soon as you add a map, you might have to go throught steps 1 & 2 above , otherwise maps will not work including the ones which were working fine before…

                                    Have a nice weekend
                                    Laurent

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @laurent92m
                                      last edited by

                                      @laurent92m said in No-Map-Problem:

                                      Hello Brad,

                                      Thanks for your reply.
                                      Yesterday afternoon, I did the following:
                                      1 - Soft reset of the watch ( Press 12 sec top right button)
                                      2 - Calibrate compass

                                      And since that I have been able to use Paris map during several activities and also open map without selecting first one sport.

                                      One thought: as soon as you add a map, you might have to go throught steps 1 & 2 above , otherwise maps will not work including the ones which were working fine before…

                                      Have a nice weekend
                                      Laurent

                                      Let me know what happens and if you see the black grid again post here or PM me with coordinates and I can send a note to Suunto. You should not have to soft reset after downloading a map. Glad this is working.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      L L 2 Replies Last reply Reply Quote 1
                                      • L Offline
                                        Likarnik Bronze Member @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin do you know if this is solved in next firmware update? I planed 250km bike ride yesterday and I had terrible experience with navigation. Sometimes map was shown, sometimes only part of it, sometimes no map. Sometimes zoom in/out helped and sometimes not. It’s completely unreliable. It was an out and back (with loop on end) route, so watch didn’t know in which direction I was going. When it said turn left, maybe it was left and maybe it was right. Most confusing was right/left at fork, ok, I’ll check the map and of course there was no map 😞 Did a lot of wrong turns, especially when I was in towns (first time there), where there are a lot of crossroads. I can not send you coordinates, because my phone can not store so much information 😄 Map was Friuli-Venezia Giulia in northern Italy, but this happened also on others, yesterday I really needed navigation that’s why I’m so pissed off.

                                        ? zhang965Z isaziI 3 Replies Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @Likarnik
                                          last edited by

                                          @Likarnik

                                          I just reset my watch to try to fix my GPS issues and now I too suffer from the no map problem. Restarts and reinstalling maps didn’t help. Might have to reset the watch again. It’s just been a great experience so far.

                                          I planned to take the Vertical on my upcoming holiday, but I don’t think so. Garmin it is, yet again.

                                          1 Reply Last reply Reply Quote 0
                                          • zhang965Z Offline
                                            zhang965 @Likarnik
                                            last edited by

                                            @Likarnik said in No-Map-Problem:

                                            Brad_Olwin do you know if this is solved in next firmware update? I planed 250km bike ride yesterday and I had terrible experience with navigation. Sometimes map was shown, sometimes only part of it, sometimes no map. Sometimes zoom in/out helped and sometimes not. It’s completely unreliable. It was an out and back (with loop on end) route, so watch didn’t know in which direction I was going. When it said turn left, maybe it was left and maybe it was right. Most confusing was right/left at fork, ok, I’ll check the map and of course there was no map 😞 Did a lot of wrong turns, especially when I was in towns (first time there), where there are a lot of crossroads. I can not send you coordinates, because my phone can not store so much information 😄 Map was Friuli-Venezia Giulia in northern Italy, but this happened also on others, yesterday I really needed navigation that’s why I’m so pissed off.

                                            It’s the solution I found for myself:
                                            Screenshot_2023-08-23-20-23-10-99_64ef5fc2000c1caa954c114bb372e1d5.jpg

                                            Winners Wear Winners

                                            mikekoski490M 1 Reply Last reply Reply Quote 1
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