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No-Map-Problem

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  • S Offline
    surfboomerang @Likarnik
    last edited by 19 May 2023, 13:12

    @Likarnik Not only 1000km away. I noticed a map glitch on a route 50km from my home. Only way I noticed it was by following the route and be surprised by it.
    Even if I had checked it at the location and noticed it right before the start of the route, re-downloading it wasn’t possible because I don’t have a charger with me.

    Checking it upfront from home would be great.

    Suunto Vertical Titanium Solar
    OnePlus Nord 4

    1 Reply Last reply Reply Quote 2
    • I isazi referenced this topic on 20 May 2023, 07:16
    • M MiniForklift referenced this topic on 20 May 2023, 07:27
    • E Offline
      EzioAuditore Gold Members @isazi
      last edited by 20 May 2023, 12:35

      @isazi so redownloaded all the maps including my local area Hessen, Germany. Still black screen. Any clues? 3f7f1b18-7f94-4967-9f3d-e2df37354025-image.jpeg

      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
      Suunto Wing

      I C 2 Replies Last reply 20 May 2023, 13:55 Reply Quote 0
      • I Offline
        isazi Moderator @EzioAuditore
        last edited by 20 May 2023, 13:55

        @Hristijan-Petreski send logs and a PM, I’ll open a bug for you.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        E 1 Reply Last reply 20 May 2023, 14:12 Reply Quote 0
        • C Offline
          ChrisA Platinum Member @EzioAuditore
          last edited by 20 May 2023, 14:05

          @Hristijan-Petreski maps work flawlessly for me now. Before it was clear, that the maps were faulty, I did a hard reset. Perhaps that helps 🧐

          1 Reply Last reply Reply Quote 0
          • E Offline
            EzioAuditore Gold Members @isazi
            last edited by 20 May 2023, 14:12

            @isazi Apparently I had to go for a run first since the reset may have lost my gps? Nevertheless while on maps the watch said it has acquired location but was blank. After run and while running the maps are working fine 🙂 Thanks.

            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
            Suunto Wing

            1 Reply Last reply Reply Quote 0
            • S Offline
              SuperFlo75 Silver Members Bronze Member
              last edited by SuperFlo75 20 May 2023, 17:07

              Is there any possibility to check if a new map is ok or not before I am there? I will go for holiday to Fréjus and just downloaded the map for the Côte d‘Azur… I‘m not sure if it will be possible for me to download it again when I‘m there… did somebody just use the map there?

              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
              Suunto Wing
              Suunto 9 Peak Pro Titanium (owns my wife now)
              Suunto Spartan Ultra
              SA iOS 2.43.0 (18473)
              Instagram @superflo75

              C 1 Reply Last reply 20 May 2023, 17:32 Reply Quote 0
              • C Offline
                ChrisA Platinum Member @SuperFlo75
                last edited by 20 May 2023, 17:32

                @SuperFlo75 I tested if you can use your phones wlan hotspot and it worked for me with an iphone. So if there is cellphone coverage, you should be able to download maps to the vertical

                1 Reply Last reply Reply Quote 1
                • D Offline
                  dombo Bronze Member @isazi
                  last edited by 20 May 2023, 17:32

                  @isazi when weather on watch can be based on the last gps fix (even 1000km far away from my actual position) why not maps?

                  I 1 Reply Last reply 21 May 2023, 08:54 Reply Quote 2
                  • R Offline
                    Racoon6
                    last edited by 21 May 2023, 08:05

                    Hello, I found a new problem. I went on a long hike yesterday and after the first break, the navigation system kept beeping and vibrating. After about an hour it was over. After the second break the same game again! Battery has dropped from 80% to 55% in 4 hours! Vertical seems to be very bugy!

                    a276eb44-9488-4539-ba6d-37629a1ee262.MP4

                    C E 2 Replies Last reply 21 May 2023, 08:41 Reply Quote 0
                    • C Offline
                      ChrisA Platinum Member @Racoon6
                      last edited by ChrisA 21 May 2023, 08:41

                      @Racoon6 uh thats odd… but I don’t think its a general problem with the watch being buggy. I did a 27 km bike ride (with a two hour break in between) and 10 km Nordic walking- both with navigation - without any maps problems. I guess that adding maps to a ecosystem like Suunto‘s which has worked well for many years without it, is just a big step and also a very complex one softwarewise. So I would anticipate that there will be problems and bugs with that in the beginning, but Suunto normally fixes severe bugs quite fast.

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        isazi Moderator @dombo
                        last edited by 21 May 2023, 08:54

                        @dombo weather is based on your phone position 🙂

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        D 1 Reply Last reply 22 May 2023, 18:54 Reply Quote 0
                        • E Offline
                          Egika Platinum Member @Racoon6
                          last edited by 21 May 2023, 19:45

                          @Racoon6 is it possible that auto pause was constantly kicking in because of slow movement?
                          Just guessing, as I have not seen anything like this in many months of testing…
                          Cheers

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          R 1 Reply Last reply 22 May 2023, 17:53 Reply Quote 0
                          • R Offline
                            Racoon6 @Egika
                            last edited by 22 May 2023, 17:53

                            @Egika Hello, I don’t really think so. Time, pulse, etc. continued to run normally and I had a speed of 5-6 km per hour.

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dombo Bronze Member @isazi
                              last edited by 22 May 2023, 18:54

                              @isazi hm. so it didn’t work for me. I traveled 500km and I saw on watch forecast for the location of my last activity even weather was synced 10 minutes ago.

                              1 Reply Last reply Reply Quote 0
                              • Z Offline
                                zhang965
                                last edited by 24 May 2023, 20:51

                                I re-downloaded Paris map, and brand new London, both of them don’t work.

                                Winners Wear Winners

                                B 1 Reply Last reply 25 May 2023, 23:28 Reply Quote 0
                                • B Offline
                                  Brad_Olwin Moderator @zhang965
                                  last edited by 25 May 2023, 23:28

                                  @zhang965 I assume you have a GPS fix first. If the watch does not have a fix, the map will not show properly so it is not possible to see both Paris and London at the same time.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 1
                                  • J Offline
                                    Jan Krejčí
                                    last edited by 29 May 2023, 21:43

                                    20230529_152723.jpg
                                    20230529_152546.jpg
                                    Could you please check maps for Czechia as well?

                                    D D 2 Replies Last reply 30 May 2023, 15:01 Reply Quote 0
                                    • D Offline
                                      dombo Bronze Member @Jan Krejčí
                                      last edited by 30 May 2023, 15:01

                                      @Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

                                      M 1 Reply Last reply 31 May 2023, 05:29 Reply Quote 1
                                      • M Offline
                                        mikekoski490 Bronze Member
                                        last edited by mikekoski490 30 May 2023, 15:17

                                        I think this will be fixed in a firmware update. I am not having problems with maps at all (Western Canada), but sure sometimes when Im scrolling I get the odd gridlines for a second or 2, and then the full map shows.

                                        From my perspective, the map is there, just needs to speed up the processing of the rendering.

                                        It is like issues with my previous Garmin Fenix 6X or my Coros Vertix 2 - for those devices it was just lag time or slow. For Suunto, its way faster to move the map around, but some slight hesitation getting the full map onscreen.

                                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                        Current: Suunto Race Ti

                                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                        Suunto App running on Google Pixel 8/Android 14

                                        S 1 Reply Last reply 30 May 2023, 15:38 Reply Quote -1
                                        • S Offline
                                          surfboomerang @mikekoski490
                                          last edited by surfboomerang 30 May 2023, 15:38

                                          @mikekoski490 Unfortunately I can’t say the same. I do have found some area’s that didn’t render at all. Not even after a while. Zooming out to 500m showed the area but every other zoomlevel causes the area to disappear and show a grid.

                                          In this case an overview of the route upfront would be great so an incidental error could be fixed

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          M 1 Reply Last reply 30 May 2023, 15:43 Reply Quote 1
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