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No-Map-Problem

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  • S Offline
    surfboomerang @zhang965
    last edited by 18 May 2023, 19:03

    @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

    Suunto Vertical Titanium Solar
    OnePlus Nord 4

    1 Reply Last reply Reply Quote 0
    • S Offline
      seanvk @Guest
      last edited by 18 May 2023, 20:36

      @twekkel I agree. Today, went on a 2 hour hike , we grabbed some lunch and wanted to explore the map on my watch. But the screen stayed black (just like this morning after installing it) because I didn’t have a fix inside. This is poor user experience. It could easily use last known location and still search in the background while letting me pan around on the pretty map.

      Suunto Race Titanium
      Suunto Vertical Titanium
      Suunto 9 Peak Pro Forest Green
      Suunto 9 Peak Moss Gray

      B 1 Reply Last reply 18 May 2023, 20:38 Reply Quote 1
      • B Offline
        Brad_Olwin Moderator @seanvk
        last edited by 18 May 2023, 20:38

        @seanvk The last location is not a good idea IMHO, I often run 20k to 50k from home and that would be a problem for me. I can imagine many other scenarios as well. I personally have not had any map issues in over a month in 3 different US states. I think at this time the map issues are infrequent based on the information I have.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        S 1 Reply Last reply 18 May 2023, 22:09 Reply Quote 1
        • S Offline
          seanvk @Brad_Olwin
          last edited by 18 May 2023, 22:09

          @Brad_Olwin Understand. I’m just used to that from other devices. It’s a bit surprising for me. I’ll agree that last known location can rapidly lose relevancy over time and distance.

          Suunto Race Titanium
          Suunto Vertical Titanium
          Suunto 9 Peak Pro Forest Green
          Suunto 9 Peak Moss Gray

          B 1 Reply Last reply 19 May 2023, 02:32 Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @seanvk
            last edited by 19 May 2023, 02:32

            @seanvk The map problem I hope is very limited. Suunto will get this taken care of quickly.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mff73
              last edited by 19 May 2023, 07:27

              At first, I hadn’t any map issue. First activity OK. And during a test, bam no map despite a GPS fix. Soft reset make it back.

              About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

              Last point, navigating to a POI doesn’t show any direction on the map screen?? Need to switch from MAP to compass view. While just a little blue arrow on the map would be good.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              S 1 Reply Last reply 19 May 2023, 07:29 Reply Quote 8
              • S Offline
                surfboomerang @Mff73
                last edited by 19 May 2023, 07:29

                @Mff73 said in No-Map-Problem:

                About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                +1

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                M 1 Reply Last reply 19 May 2023, 07:36 Reply Quote 1
                • M Offline
                  Mff73 @surfboomerang
                  last edited by 19 May 2023, 07:36

                  @surfboomerang
                  Idea can be extended to routes as well : select a route, no GPS fix or far from this route, then being able to explore the map around that route 😊.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  R 1 Reply Last reply 19 May 2023, 07:51 Reply Quote 4
                  • R Offline
                    renton82 Platinum Member @Mff73
                    last edited by 19 May 2023, 07:51

                    @Mff73 Yes, it would be great! I’m a bit disappointed that i can’t see the map without a GPS fix.

                    M 1 Reply Last reply 19 May 2023, 12:45 Reply Quote 3
                    • I Online
                      isazi Moderator
                      last edited by 19 May 2023, 09:21

                      To see the map without GPS you already have your phone, why would I want to see the map randomly on such a small screen? Map’s for navigation on the watch, not to play.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      R ? L M E 6 Replies Last reply 19 May 2023, 09:22 Reply Quote 2
                      • R Offline
                        renton82 Platinum Member @isazi
                        last edited by 19 May 2023, 09:22

                        @isazi Points of view…

                        1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User @isazi
                          last edited by 19 May 2023, 09:42

                          @isazi for using your watch, you always need to bring your phone too?

                          Browsing quickly on the map to see what is still ahead of you makes perfect sense to me (while indoors warming up, without GPS fix).

                          1 Reply Last reply Reply Quote 6
                          • L Online
                            Likarnik Bronze Member @isazi
                            last edited by 19 May 2023, 09:46

                            @isazi maybe to check if map works for routes on different location (on vacation 1000km away)?

                            S 1 Reply Last reply 19 May 2023, 13:12 Reply Quote 9
                            • M Offline
                              Mff73 @isazi
                              last edited by 19 May 2023, 11:22

                              @isazi
                              Adventure first. Now maps are there, why limit their usage just to the initial use case. Vertical has map, and potentially enormous battery duration : imagine your phone dying or running out of battery…
                              It is not just playing on our couch (yes, today it is), or checking that map download is correct in another area where you won’t have Internet and charger to redownload it, etc…
                              So, feature request, just that 😊

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 7
                              • M Offline
                                mikekoski490 Bronze Member @renton82
                                last edited by mikekoski490 19 May 2023, 12:45

                                @renton82 Agree. Would be nice to preview a map on the watch without gps. I don’t always bring a phone and trying hard to disconnect more often.

                                Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                Current: Suunto Race Ti

                                Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                Suunto App running on Google Pixel 8/Android 14

                                1 Reply Last reply Reply Quote 3
                                • S Offline
                                  surfboomerang @Likarnik
                                  last edited by 19 May 2023, 13:12

                                  @Likarnik Not only 1000km away. I noticed a map glitch on a route 50km from my home. Only way I noticed it was by following the route and be surprised by it.
                                  Even if I had checked it at the location and noticed it right before the start of the route, re-downloading it wasn’t possible because I don’t have a charger with me.

                                  Checking it upfront from home would be great.

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  1 Reply Last reply Reply Quote 2
                                  • I isazi referenced this topic on 20 May 2023, 07:16
                                  • M MiniForklift referenced this topic on 20 May 2023, 07:27
                                  • E Offline
                                    EzioAuditore Gold Members @isazi
                                    last edited by 20 May 2023, 12:35

                                    @isazi so redownloaded all the maps including my local area Hessen, Germany. Still black screen. Any clues? 3f7f1b18-7f94-4967-9f3d-e2df37354025-image.jpeg

                                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                    Suunto Wing

                                    I C 2 Replies Last reply 20 May 2023, 13:55 Reply Quote 0
                                    • I Online
                                      isazi Moderator @EzioAuditore
                                      last edited by 20 May 2023, 13:55

                                      @Hristijan-Petreski send logs and a PM, I’ll open a bug for you.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      E 1 Reply Last reply 20 May 2023, 14:12 Reply Quote 0
                                      • C Offline
                                        ChrisA Platinum Member @EzioAuditore
                                        last edited by 20 May 2023, 14:05

                                        @Hristijan-Petreski maps work flawlessly for me now. Before it was clear, that the maps were faulty, I did a hard reset. Perhaps that helps 🧐

                                        1 Reply Last reply Reply Quote 0
                                        • E Offline
                                          EzioAuditore Gold Members @isazi
                                          last edited by 20 May 2023, 14:12

                                          @isazi Apparently I had to go for a run first since the reset may have lost my gps? Nevertheless while on maps the watch said it has acquired location but was blank. After run and while running the maps are working fine 🙂 Thanks.

                                          Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                          Suunto Wing

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