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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • zhang965Z Offline
      zhang965 @Dimitrios Kanellopoulos
      last edited by zhang965

      @Dimitrios-Kanellopoulos said in No-Map-Problem:

      @zhang965 also please logs and pm me your sa account username

      And I saw another issue about the route…

      The route became alive, it’s became a triangle and move to different direction

      Screenshot_2023-05-18-20-28-14-71_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-09-07_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-04-93_965bbf4d18d205f782c6b8409c5773a4.jpg

      Winners Wear Winners

      1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @zhang965
        last edited by

        @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 0
        • seanvkS Offline
          seanvk @Guest
          last edited by

          @twekkel I agree. Today, went on a 2 hour hike , we grabbed some lunch and wanted to explore the map on my watch. But the screen stayed black (just like this morning after installing it) because I didn’t have a fix inside. This is poor user experience. It could easily use last known location and still search in the background while letting me pan around on the pretty map.

          Suunto Race Titanium
          Suunto Vertical Titanium
          Suunto 9 Peak Pro Forest Green
          Suunto 9 Peak Moss Gray

          Brad_OlwinB 1 Reply Last reply Reply Quote 1
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @seanvk
            last edited by

            @seanvk The last location is not a good idea IMHO, I often run 20k to 50k from home and that would be a problem for me. I can imagine many other scenarios as well. I personally have not had any map issues in over a month in 3 different US states. I think at this time the map issues are infrequent based on the information I have.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            seanvkS 1 Reply Last reply Reply Quote 1
            • seanvkS Offline
              seanvk @Brad_Olwin
              last edited by

              @Brad_Olwin Understand. I’m just used to that from other devices. It’s a bit surprising for me. I’ll agree that last known location can rapidly lose relevancy over time and distance.

              Suunto Race Titanium
              Suunto Vertical Titanium
              Suunto 9 Peak Pro Forest Green
              Suunto 9 Peak Moss Gray

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @seanvk
                last edited by

                @seanvk The map problem I hope is very limited. Suunto will get this taken care of quickly.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 1
                • Mff73M Offline
                  Mff73
                  last edited by

                  At first, I hadn’t any map issue. First activity OK. And during a test, bam no map despite a GPS fix. Soft reset make it back.

                  About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                  Last point, navigating to a POI doesn’t show any direction on the map screen?? Need to switch from MAP to compass view. While just a little blue arrow on the map would be good.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  surfboomerangS 1 Reply Last reply Reply Quote 8
                  • surfboomerangS Offline
                    surfboomerang @Mff73
                    last edited by

                    @Mff73 said in No-Map-Problem:

                    About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                    +1

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    Mff73M 1 Reply Last reply Reply Quote 1
                    • Mff73M Offline
                      Mff73 @surfboomerang
                      last edited by

                      @surfboomerang
                      Idea can be extended to routes as well : select a route, no GPS fix or far from this route, then being able to explore the map around that route 😊.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      renton82R 1 Reply Last reply Reply Quote 4
                      • renton82R Offline
                        renton82 Platinum Member @Mff73
                        last edited by

                        @Mff73 Yes, it would be great! I’m a bit disappointed that i can’t see the map without a GPS fix.

                        mikekoski490M 1 Reply Last reply Reply Quote 3
                        • isaziI Offline
                          isazi Moderator
                          last edited by

                          To see the map without GPS you already have your phone, why would I want to see the map randomly on such a small screen? Map’s for navigation on the watch, not to play.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          renton82R ? L Mff73M EzioAuditoreE 6 Replies Last reply Reply Quote 2
                          • renton82R Offline
                            renton82 Platinum Member @isazi
                            last edited by

                            @isazi Points of view…

                            1 Reply Last reply Reply Quote 1
                            • ? Offline
                              A Former User @isazi
                              last edited by

                              @isazi for using your watch, you always need to bring your phone too?

                              Browsing quickly on the map to see what is still ahead of you makes perfect sense to me (while indoors warming up, without GPS fix).

                              1 Reply Last reply Reply Quote 6
                              • L Offline
                                Likarnik Bronze Member @isazi
                                last edited by

                                @isazi maybe to check if map works for routes on different location (on vacation 1000km away)?

                                surfboomerangS 1 Reply Last reply Reply Quote 9
                                • Mff73M Offline
                                  Mff73 @isazi
                                  last edited by

                                  @isazi
                                  Adventure first. Now maps are there, why limit their usage just to the initial use case. Vertical has map, and potentially enormous battery duration : imagine your phone dying or running out of battery…
                                  It is not just playing on our couch (yes, today it is), or checking that map download is correct in another area where you won’t have Internet and charger to redownload it, etc…
                                  So, feature request, just that 😊

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 7
                                  • mikekoski490M Offline
                                    mikekoski490 Bronze Member @renton82
                                    last edited by mikekoski490

                                    @renton82 Agree. Would be nice to preview a map on the watch without gps. I don’t always bring a phone and trying hard to disconnect more often.

                                    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                    Current: Suunto Race Ti

                                    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                    Suunto App running on Google Pixel 8/Android 14

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                                    • surfboomerangS Offline
                                      surfboomerang @Likarnik
                                      last edited by

                                      @Likarnik Not only 1000km away. I noticed a map glitch on a route 50km from my home. Only way I noticed it was by following the route and be surprised by it.
                                      Even if I had checked it at the location and noticed it right before the start of the route, re-downloading it wasn’t possible because I don’t have a charger with me.

                                      Checking it upfront from home would be great.

                                      Suunto Vertical Titanium Solar
                                      OnePlus Nord 4

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                                      • EzioAuditoreE Offline
                                        EzioAuditore Gold Members @isazi
                                        last edited by

                                        @isazi so redownloaded all the maps including my local area Hessen, Germany. Still black screen. Any clues? 3f7f1b18-7f94-4967-9f3d-e2df37354025-image.jpeg

                                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        isaziI ChrisAC 2 Replies Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @EzioAuditore
                                          last edited by

                                          @Hristijan-Petreski send logs and a PM, I’ll open a bug for you.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          EzioAuditoreE 1 Reply Last reply Reply Quote 0
                                          • ChrisAC Offline
                                            ChrisA Platinum Member @EzioAuditore
                                            last edited by

                                            @Hristijan-Petreski maps work flawlessly for me now. Before it was clear, that the maps were faulty, I did a hard reset. Perhaps that helps 🧐

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