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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @surfboomerang
      last edited by

      @surfboomerang no that sounds like some render issue.

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      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @surfboomerang
        last edited by

        @surfboomerang lets wait for the hotfix but you can try to redownload

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        • zhang965Z Offline
          zhang965 @surfboomerang
          last edited by

          @surfboomerang said in No-Map-Problem:

          Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

          Re-download the map for this case also?

          Same there , my Paris map is partially missing

          Winners Wear Winners

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • surfboomerangS Offline
            surfboomerang @Dimitrios Kanellopoulos
            last edited by surfboomerang

            @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

            Suunto Vertical Titanium Solar
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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @zhang965
              last edited by

              @zhang965 some coordinates ?

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              • zhang965Z Offline
                zhang965 @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos said in No-Map-Problem:

                @zhang965 some coordinates ?

                Screenshot_2023-05-18-19-36-26-93_965bbf4d18d205f782c6b8409c5773a4.jpg

                It was around here: Bd Poissonnière, 75002 Paris

                Screenshot_2023-05-18-19-39-33-17_3d9111e2d3171bf4882369f490c087b4.jpg

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                Dimitrios KanellopoulosD surfboomerangS 2 Replies Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @zhang965
                  last edited by

                  @zhang965 also please logs and pm me your sa account username

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                  • zhang965Z Offline
                    zhang965 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos said in No-Map-Problem:

                    @zhang965 also please logs and pm me your sa account username

                    Logs sent my account is VFFCL

                    Winners Wear Winners

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @zhang965
                      last edited by

                      @zhang965 merci

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                      • zhang965Z Offline
                        zhang965 @Dimitrios Kanellopoulos
                        last edited by zhang965

                        @Dimitrios-Kanellopoulos said in No-Map-Problem:

                        @zhang965 also please logs and pm me your sa account username

                        And I saw another issue about the route…

                        The route became alive, it’s became a triangle and move to different direction

                        Screenshot_2023-05-18-20-28-14-71_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-09-07_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-04-93_965bbf4d18d205f782c6b8409c5773a4.jpg

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                        • surfboomerangS Offline
                          surfboomerang @zhang965
                          last edited by

                          @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

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                          • seanvkS Offline
                            seanvk @Guest
                            last edited by

                            @twekkel I agree. Today, went on a 2 hour hike , we grabbed some lunch and wanted to explore the map on my watch. But the screen stayed black (just like this morning after installing it) because I didn’t have a fix inside. This is poor user experience. It could easily use last known location and still search in the background while letting me pan around on the pretty map.

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                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @seanvk
                              last edited by

                              @seanvk The last location is not a good idea IMHO, I often run 20k to 50k from home and that would be a problem for me. I can imagine many other scenarios as well. I personally have not had any map issues in over a month in 3 different US states. I think at this time the map issues are infrequent based on the information I have.

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                              • seanvkS Offline
                                seanvk @Brad_Olwin
                                last edited by

                                @Brad_Olwin Understand. I’m just used to that from other devices. It’s a bit surprising for me. I’ll agree that last known location can rapidly lose relevancy over time and distance.

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                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @seanvk
                                  last edited by

                                  @seanvk The map problem I hope is very limited. Suunto will get this taken care of quickly.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                  • Mff73M Online
                                    Mff73
                                    last edited by

                                    At first, I hadn’t any map issue. First activity OK. And during a test, bam no map despite a GPS fix. Soft reset make it back.

                                    About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                                    Last point, navigating to a POI doesn’t show any direction on the map screen?? Need to switch from MAP to compass view. While just a little blue arrow on the map would be good.

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                                    • surfboomerangS Offline
                                      surfboomerang @Mff73
                                      last edited by

                                      @Mff73 said in No-Map-Problem:

                                      About GPS fix needed. I would also vote for being able to see the map, either with latest known GPS postion, or even being able to focus on a POI. Select a POI on the watch, you have a map around it : you can explore the map around.

                                      +1

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                                      • Mff73M Online
                                        Mff73 @surfboomerang
                                        last edited by

                                        @surfboomerang
                                        Idea can be extended to routes as well : select a route, no GPS fix or far from this route, then being able to explore the map around that route 😊.

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                                        SA: Always the latest beta :)
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                                        renton82R 1 Reply Last reply Reply Quote 4
                                        • renton82R Offline
                                          renton82 Platinum Member @Mff73
                                          last edited by

                                          @Mff73 Yes, it would be great! I’m a bit disappointed that i can’t see the map without a GPS fix.

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                                          • isaziI Offline
                                            isazi Moderator
                                            last edited by

                                            To see the map without GPS you already have your phone, why would I want to see the map randomly on such a small screen? Map’s for navigation on the watch, not to play.

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