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No-Map-Problem

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  • I Offline
    isazi Moderator @EzioAuditore
    last edited by 18 May 2023, 14:00

    @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    E 1 Reply Last reply 18 May 2023, 14:03 Reply Quote 1
    • E Offline
      EzioAuditore Gold Members @isazi
      last edited by 18 May 2023, 14:03

      @isazi thank you.

      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
      Suunto Wing

      D 1 Reply Last reply 18 May 2023, 14:04 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @EzioAuditore
        last edited by 18 May 2023, 14:04

        @Hristijan-Petreski yeah as said

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        • D Offline
          DMytro
          last edited by 18 May 2023, 14:13

          It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

          B 1 Reply Last reply 18 May 2023, 14:29 Reply Quote 3
          • S Offline
            seanvk
            last edited by 18 May 2023, 14:16

            So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

            Suunto Race Titanium
            Suunto Vertical Titanium
            Suunto 9 Peak Pro Forest Green
            Suunto 9 Peak Moss Gray

            S 1 Reply Last reply 18 May 2023, 14:21 Reply Quote 0
            • S Offline
              seanvk @seanvk
              last edited by 18 May 2023, 14:21

              @seanvk Works now. I needed a GPS fix!

              All good

              11681498-1edf-45e3-91e8-a5753af93b27-image.jpeg

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              Suunto Vertical Titanium
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              B 1 Reply Last reply 18 May 2023, 14:28 Reply Quote 0
              • B Online
                Brad_Olwin Moderator @seanvk
                last edited by 18 May 2023, 14:28

                @seanvk Hard to know where you are on a map without a GPS fix!

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                ? 1 Reply Last reply 18 May 2023, 14:30 Reply Quote 1
                • B Online
                  Brad_Olwin Moderator @DMytro
                  last edited by 18 May 2023, 14:29

                  @DMytro Some of the issues are user issues as @seanvk, which is fine and why there are testers here to help you out.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                  • ? Offline
                    A Former User @Brad_Olwin
                    last edited by 18 May 2023, 14:30

                    @Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).

                    D S 2 Replies Last reply 18 May 2023, 15:52 Reply Quote 4
                    • S Offline
                      surfboomerang
                      last edited by 18 May 2023, 15:18

                      Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                      Re-download the map for this case also?

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      D Z 3 Replies Last reply 18 May 2023, 15:52 Reply Quote -1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Guest
                        last edited by 18 May 2023, 15:52

                        @twekkel I agree

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                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @surfboomerang
                          last edited by 18 May 2023, 15:52

                          @surfboomerang no that sounds like some render issue.

                          Community Manager / Admin @Suunto
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                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @surfboomerang
                            last edited by 18 May 2023, 15:53

                            @surfboomerang lets wait for the hotfix but you can try to redownload

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
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                            https://instagram.com/dimitrioskanellopoulos
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                            S 1 Reply Last reply 18 May 2023, 16:31 Reply Quote 1
                            • Z Offline
                              zhang965 @surfboomerang
                              last edited by 18 May 2023, 15:53

                              @surfboomerang said in No-Map-Problem:

                              Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                              Re-download the map for this case also?

                              Same there , my Paris map is partially missing

                              Winners Wear Winners

                              D 1 Reply Last reply 18 May 2023, 17:31 Reply Quote 1
                              • S Offline
                                surfboomerang @Dimitrios Kanellopoulos
                                last edited by surfboomerang 18 May 2023, 16:31

                                @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

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                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @zhang965
                                  last edited by 18 May 2023, 17:31

                                  @zhang965 some coordinates ?

                                  Community Manager / Admin @Suunto
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                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
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                                  Z 1 Reply Last reply 18 May 2023, 17:40 Reply Quote 0
                                  • Z Offline
                                    zhang965 @Dimitrios Kanellopoulos
                                    last edited by 18 May 2023, 17:40

                                    @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                    @zhang965 some coordinates ?

                                    Screenshot_2023-05-18-19-36-26-93_965bbf4d18d205f782c6b8409c5773a4.jpg

                                    It was around here: Bd Poissonnière, 75002 Paris

                                    Screenshot_2023-05-18-19-39-33-17_3d9111e2d3171bf4882369f490c087b4.jpg

                                    Winners Wear Winners

                                    D S 2 Replies Last reply 18 May 2023, 17:47 Reply Quote 1
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @zhang965
                                      last edited by 18 May 2023, 17:47

                                      @zhang965 also please logs and pm me your sa account username

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Z 2 Replies Last reply 18 May 2023, 18:27 Reply Quote 0
                                      • Z Offline
                                        zhang965 @Dimitrios Kanellopoulos
                                        last edited by 18 May 2023, 18:27

                                        @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                        @zhang965 also please logs and pm me your sa account username

                                        Logs sent my account is VFFCL

                                        Winners Wear Winners

                                        D 1 Reply Last reply 18 May 2023, 18:28 Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @zhang965
                                          last edited by 18 May 2023, 18:28

                                          @zhang965 merci

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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