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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • EzioAuditoreE Offline
      EzioAuditore Gold Members @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.

      Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
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      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @EzioAuditore
        last edited by

        @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

        Watch: Suunto Vertical 2 Titanium Black

        Blog: isazi's home

        EzioAuditoreE 1 Reply Last reply Reply Quote 1
        • EzioAuditoreE Offline
          EzioAuditore Gold Members @isazi
          last edited by

          @isazi thank you.

          Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
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          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @EzioAuditore
            last edited by

            @Hristijan-Petreski yeah as said

            Community Manager / Admin @Suunto
            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

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            • DMytroD Offline
              DMytro
              last edited by

              It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

              Brad_OlwinB 1 Reply Last reply Reply Quote 3
              • seanvkS Offline
                seanvk
                last edited by

                So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

                Suunto Race Titanium
                Suunto Vertical Titanium
                Suunto 9 Peak Pro Forest Green
                Suunto 9 Peak Moss Gray

                seanvkS 1 Reply Last reply Reply Quote 0
                • seanvkS Offline
                  seanvk @seanvk
                  last edited by

                  @seanvk Works now. I needed a GPS fix!

                  All good

                  11681498-1edf-45e3-91e8-a5753af93b27-image.jpeg

                  Suunto Race Titanium
                  Suunto Vertical Titanium
                  Suunto 9 Peak Pro Forest Green
                  Suunto 9 Peak Moss Gray

                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @seanvk
                    last edited by

                    @seanvk Hard to know where you are on a map without a GPS fix!

                    Vector/T6c/Vertical 2 Ti

                    ? 1 Reply Last reply Reply Quote 1
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @DMytro
                      last edited by

                      @DMytro Some of the issues are user issues as @seanvk, which is fine and why there are testers here to help you out.

                      Vector/T6c/Vertical 2 Ti

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @Brad_Olwin
                        last edited by

                        @Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).

                        Dimitrios KanellopoulosD seanvkS 2 Replies Last reply Reply Quote 4
                        • surfboomerangS Offline
                          surfboomerang
                          last edited by

                          Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                          Re-download the map for this case also?

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          Dimitrios KanellopoulosD zhang965Z 3 Replies Last reply Reply Quote -1
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Guest
                            last edited by

                            @twekkel I agree

                            Community Manager / Admin @Suunto
                            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                            1 Reply Last reply Reply Quote 2
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @surfboomerang
                              last edited by

                              @surfboomerang no that sounds like some render issue.

                              Community Manager / Admin @Suunto
                              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @surfboomerang
                                last edited by

                                @surfboomerang lets wait for the hotfix but you can try to redownload

                                Community Manager / Admin @Suunto
                                Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                surfboomerangS 1 Reply Last reply Reply Quote 1
                                • zhang965Z Offline
                                  zhang965 @surfboomerang
                                  last edited by

                                  @surfboomerang said in No-Map-Problem:

                                  Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                                  Re-download the map for this case also?

                                  Same there , my Paris map is partially missing

                                  Winners Wear Winners

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                  • surfboomerangS Offline
                                    surfboomerang @Dimitrios Kanellopoulos
                                    last edited by surfboomerang

                                    @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @zhang965
                                      last edited by

                                      @zhang965 some coordinates ?

                                      Community Manager / Admin @Suunto
                                      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                      zhang965Z 1 Reply Last reply Reply Quote 0
                                      • zhang965Z Offline
                                        zhang965 @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                        @zhang965 some coordinates ?

                                        Screenshot_2023-05-18-19-36-26-93_965bbf4d18d205f782c6b8409c5773a4.jpg

                                        It was around here: Bd Poissonnière, 75002 Paris

                                        Screenshot_2023-05-18-19-39-33-17_3d9111e2d3171bf4882369f490c087b4.jpg

                                        Winners Wear Winners

                                        Dimitrios KanellopoulosD surfboomerangS 2 Replies Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @zhang965
                                          last edited by

                                          @zhang965 also please logs and pm me your sa account username

                                          Community Manager / Admin @Suunto
                                          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                          zhang965Z 2 Replies Last reply Reply Quote 0
                                          • zhang965Z Offline
                                            zhang965 @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                            @zhang965 also please logs and pm me your sa account username

                                            Logs sent my account is VFFCL

                                            Winners Wear Winners

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1

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