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No-Map-Problem

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @EzioAuditore
    last edited by 18 May 2023, 14:04

    @Hristijan-Petreski yeah as said

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    • D Offline
      DMytro
      last edited by 18 May 2023, 14:13

      It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

      B 1 Reply Last reply 18 May 2023, 14:29 Reply Quote 3
      • S Offline
        seanvk
        last edited by 18 May 2023, 14:16

        So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

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        S 1 Reply Last reply 18 May 2023, 14:21 Reply Quote 0
        • S Offline
          seanvk @seanvk
          last edited by 18 May 2023, 14:21

          @seanvk Works now. I needed a GPS fix!

          All good

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          B 1 Reply Last reply 18 May 2023, 14:28 Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @seanvk
            last edited by 18 May 2023, 14:28

            @seanvk Hard to know where you are on a map without a GPS fix!

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            ? 1 Reply Last reply 18 May 2023, 14:30 Reply Quote 1
            • B Offline
              Brad_Olwin Moderator @DMytro
              last edited by 18 May 2023, 14:29

              @DMytro Some of the issues are user issues as @seanvk, which is fine and why there are testers here to help you out.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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              • ? Offline
                A Former User @Brad_Olwin
                last edited by 18 May 2023, 14:30

                @Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).

                D S 2 Replies Last reply 18 May 2023, 15:52 Reply Quote 4
                • S Offline
                  surfboomerang
                  last edited by 18 May 2023, 15:18

                  Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                  Re-download the map for this case also?

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                  D Z 3 Replies Last reply 18 May 2023, 15:52 Reply Quote -1
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Guest
                    last edited by 18 May 2023, 15:52

                    @twekkel I agree

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                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @surfboomerang
                      last edited by 18 May 2023, 15:52

                      @surfboomerang no that sounds like some render issue.

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                      Creator of Quantified-Self.io
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                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @surfboomerang
                        last edited by 18 May 2023, 15:53

                        @surfboomerang lets wait for the hotfix but you can try to redownload

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                        Creator of Quantified-Self.io
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                        S 1 Reply Last reply 18 May 2023, 16:31 Reply Quote 1
                        • Z Offline
                          zhang965 @surfboomerang
                          last edited by 18 May 2023, 15:53

                          @surfboomerang said in No-Map-Problem:

                          Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                          Re-download the map for this case also?

                          Same there , my Paris map is partially missing

                          Winners Wear Winners

                          D 1 Reply Last reply 18 May 2023, 17:31 Reply Quote 1
                          • S Offline
                            surfboomerang @Dimitrios Kanellopoulos
                            last edited by surfboomerang 18 May 2023, 16:31

                            @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

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                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @zhang965
                              last edited by 18 May 2023, 17:31

                              @zhang965 some coordinates ?

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                              Z 1 Reply Last reply 18 May 2023, 17:40 Reply Quote 0
                              • Z Offline
                                zhang965 @Dimitrios Kanellopoulos
                                last edited by 18 May 2023, 17:40

                                @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                @zhang965 some coordinates ?

                                Screenshot_2023-05-18-19-36-26-93_965bbf4d18d205f782c6b8409c5773a4.jpg

                                It was around here: Bd Poissonnière, 75002 Paris

                                Screenshot_2023-05-18-19-39-33-17_3d9111e2d3171bf4882369f490c087b4.jpg

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                                D S 2 Replies Last reply 18 May 2023, 17:47 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @zhang965
                                  last edited by 18 May 2023, 17:47

                                  @zhang965 also please logs and pm me your sa account username

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Z 2 Replies Last reply 18 May 2023, 18:27 Reply Quote 0
                                  • Z Offline
                                    zhang965 @Dimitrios Kanellopoulos
                                    last edited by 18 May 2023, 18:27

                                    @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                    @zhang965 also please logs and pm me your sa account username

                                    Logs sent my account is VFFCL

                                    Winners Wear Winners

                                    D 1 Reply Last reply 18 May 2023, 18:28 Reply Quote 1
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @zhang965
                                      last edited by 18 May 2023, 18:28

                                      @zhang965 merci

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • Z Offline
                                        zhang965 @Dimitrios Kanellopoulos
                                        last edited by zhang965 18 May 2023, 18:29

                                        @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                        @zhang965 also please logs and pm me your sa account username

                                        And I saw another issue about the route…

                                        The route became alive, it’s became a triangle and move to different direction

                                        Screenshot_2023-05-18-20-28-14-71_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-09-07_965bbf4d18d205f782c6b8409c5773a4.jpg Screenshot_2023-05-18-20-28-04-93_965bbf4d18d205f782c6b8409c5773a4.jpg

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                                        • S Offline
                                          surfboomerang @zhang965
                                          last edited by 18 May 2023, 19:03

                                          @zhang965 yes, looks like the same issue. Does the missing piece appear if you zoom out to 500m?

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