Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
    299 Posts 65 Posters 109.9k Views 62 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • freeheelerF Offline
      freeheeler @ChrisA
      last edited by

      @ChrisA
      it’s awesome how fast the team fixed the issue!! 🍻

      living sideways

      1 Reply Last reply Reply Quote 2
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @zhang965
        last edited by

        @zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.

        In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.

        Community Manager / Admin @Suunto
        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

        EzioAuditoreE Maxime TeyssierM 2 Replies Last reply Reply Quote 14
        • S Offline
          SirMcKey Bronze Member
          last edited by

          The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!

          1 Reply Last reply Reply Quote 2
          • EzioAuditoreE Offline
            EzioAuditore Gold Members @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.

            Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
            Suunto Wing

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @EzioAuditore
              last edited by

              @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

              Watch: Suunto Vertical 2 Titanium Black

              Blog: isazi's home

              EzioAuditoreE 1 Reply Last reply Reply Quote 1
              • EzioAuditoreE Offline
                EzioAuditore Gold Members @isazi
                last edited by

                @isazi thank you.

                Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                Suunto Wing

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @EzioAuditore
                  last edited by

                  @Hristijan-Petreski yeah as said

                  Community Manager / Admin @Suunto
                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                  1 Reply Last reply Reply Quote 0
                  • DMytroD Offline
                    DMytro
                    last edited by

                    It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

                    Brad_OlwinB 1 Reply Last reply Reply Quote 3
                    • seanvkS Offline
                      seanvk
                      last edited by

                      So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

                      Suunto Race Titanium
                      Suunto Vertical Titanium
                      Suunto 9 Peak Pro Forest Green
                      Suunto 9 Peak Moss Gray

                      seanvkS 1 Reply Last reply Reply Quote 0
                      • seanvkS Offline
                        seanvk @seanvk
                        last edited by

                        @seanvk Works now. I needed a GPS fix!

                        All good

                        11681498-1edf-45e3-91e8-a5753af93b27-image.jpeg

                        Suunto Race Titanium
                        Suunto Vertical Titanium
                        Suunto 9 Peak Pro Forest Green
                        Suunto 9 Peak Moss Gray

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @seanvk
                          last edited by

                          @seanvk Hard to know where you are on a map without a GPS fix!

                          Vector/T6c/Vertical 2 Ti

                          ? 1 Reply Last reply Reply Quote 1
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @DMytro
                            last edited by

                            @DMytro Some of the issues are user issues as @seanvk, which is fine and why there are testers here to help you out.

                            Vector/T6c/Vertical 2 Ti

                            1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @Brad_Olwin
                              last edited by

                              @Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).

                              Dimitrios KanellopoulosD seanvkS 2 Replies Last reply Reply Quote 4
                              • surfboomerangS Offline
                                surfboomerang
                                last edited by

                                Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                                Re-download the map for this case also?

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                Dimitrios KanellopoulosD zhang965Z 3 Replies Last reply Reply Quote -1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Guest
                                  last edited by

                                  @twekkel I agree

                                  Community Manager / Admin @Suunto
                                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                  1 Reply Last reply Reply Quote 2
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @surfboomerang
                                    last edited by

                                    @surfboomerang no that sounds like some render issue.

                                    Community Manager / Admin @Suunto
                                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                    1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @surfboomerang
                                      last edited by

                                      @surfboomerang lets wait for the hotfix but you can try to redownload

                                      Community Manager / Admin @Suunto
                                      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                      surfboomerangS 1 Reply Last reply Reply Quote 1
                                      • zhang965Z Offline
                                        zhang965 @surfboomerang
                                        last edited by

                                        @surfboomerang said in No-Map-Problem:

                                        Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                                        Re-download the map for this case also?

                                        Same there , my Paris map is partially missing

                                        Winners Wear Winners

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • surfboomerangS Offline
                                          surfboomerang @Dimitrios Kanellopoulos
                                          last edited by surfboomerang

                                          @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @zhang965
                                            last edited by

                                            @zhang965 some coordinates ?

                                            Community Manager / Admin @Suunto
                                            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                            zhang965Z 1 Reply Last reply Reply Quote 0

                                            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                            Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                            With your input, this post could be even better 💗

                                            Register Login
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy