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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • R Offline
      Racoon6 @Dimitrios Kanellopoulos
      last edited by Racoon6

      @Dimitrios-Kanellopoulos

      I will test it soon. With „reboot“ You mean a soft reset?

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Racoon6
        last edited by

        @Racoon6 yes

        Community Manager / Admin @Suunto
        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

        1 Reply Last reply Reply Quote 0
        • R Offline
          Racoon6 @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos

          It works! Followed your instructions exactly and everything works! Thanks man! 👍

          1 Reply Last reply Reply Quote 1
          • zhang965Z Offline
            zhang965 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos said in No-Map-Problem:

            ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

            • delete the regions you down loaded with SA
            • sync your watch.
            • out the watch on the charger for 10 mins (maybe optional)
            • reboot (maybe optional )
            • redownload the maps

            Test

            So in summary it’s to re-download the map right?

            Winners Wear Winners

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • ChrisAC Offline
              ChrisA Platinum Member @Dimitrios Kanellopoulos
              last edited by ChrisA

              @Dimitrios-Kanellopoulos works for me 👍
              IMG_9996.jpeg

              I didn’t do a soft reset, so that really seems to be optional. Thanks for your help 🙏

              Currently Race I

              freeheelerF 1 Reply Last reply Reply Quote 5
              • freeheelerF Offline
                freeheeler @ChrisA
                last edited by

                @ChrisA
                it’s awesome how fast the team fixed the issue!! 🍻

                living sideways

                1 Reply Last reply Reply Quote 2
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @zhang965
                  last edited by

                  @zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.

                  In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.

                  Community Manager / Admin @Suunto
                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                  EzioAuditoreE Maxime TeyssierM 2 Replies Last reply Reply Quote 14
                  • S Offline
                    SirMcKey Bronze Member
                    last edited by

                    The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!

                    1 Reply Last reply Reply Quote 2
                    • EzioAuditoreE Offline
                      EzioAuditore Gold Members @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.

                      Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                      Suunto Wing

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @EzioAuditore
                        last edited by

                        @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

                        Watch: Suunto Vertical 2 Titanium Black

                        Blog: isazi's home

                        EzioAuditoreE 1 Reply Last reply Reply Quote 1
                        • EzioAuditoreE Offline
                          EzioAuditore Gold Members @isazi
                          last edited by

                          @isazi thank you.

                          Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                          Suunto Wing

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @EzioAuditore
                            last edited by

                            @Hristijan-Petreski yeah as said

                            Community Manager / Admin @Suunto
                            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                            1 Reply Last reply Reply Quote 0
                            • DMytroD Offline
                              DMytro
                              last edited by

                              It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

                              Brad_OlwinB 1 Reply Last reply Reply Quote 3
                              • seanvkS Offline
                                seanvk
                                last edited by

                                So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

                                Suunto Race Titanium
                                Suunto Vertical Titanium
                                Suunto 9 Peak Pro Forest Green
                                Suunto 9 Peak Moss Gray

                                seanvkS 1 Reply Last reply Reply Quote 0
                                • seanvkS Offline
                                  seanvk @seanvk
                                  last edited by

                                  @seanvk Works now. I needed a GPS fix!

                                  All good

                                  11681498-1edf-45e3-91e8-a5753af93b27-image.jpeg

                                  Suunto Race Titanium
                                  Suunto Vertical Titanium
                                  Suunto 9 Peak Pro Forest Green
                                  Suunto 9 Peak Moss Gray

                                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @seanvk
                                    last edited by

                                    @seanvk Hard to know where you are on a map without a GPS fix!

                                    Vector/T6c/Vertical 2 Ti

                                    ? 1 Reply Last reply Reply Quote 1
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @DMytro
                                      last edited by

                                      @DMytro Some of the issues are user issues as @seanvk, which is fine and why there are testers here to help you out.

                                      Vector/T6c/Vertical 2 Ti

                                      1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).

                                        Dimitrios KanellopoulosD seanvkS 2 Replies Last reply Reply Quote 4
                                        • surfboomerangS Offline
                                          surfboomerang
                                          last edited by

                                          Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                                          Re-download the map for this case also?

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          Dimitrios KanellopoulosD zhang965Z 3 Replies Last reply Reply Quote -1
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Guest
                                            last edited by

                                            @twekkel I agree

                                            Community Manager / Admin @Suunto
                                            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                            1 Reply Last reply Reply Quote 2

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