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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
    299 Posts 65 Posters 43.1k Views
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    • mikekoski490M Offline
      mikekoski490 Bronze Member
      last edited by

      While still waiting for my Vertical to arrive, I thought I would read through the Suunto Vertical user manual online. Just FYI for the Admins here, there is a broken link on the Offline maps section: https://www.suunto.com/en-ca/Support/Product-support/suunto_vertical/suunto_vertical/navigation/offline-maps/

      A more detailed instruction on how to setup a wireless network and download offline maps in Suunto app is available here.

      The hyperlink for ‘…available here.’ is broken and gets the following:

      404 ERROR

      PAGE NOT FOUND
      Sorry! The page you are looking for does not exist anymore.

      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

      Current: Suunto Race Ti

      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

      Suunto App running on Google Pixel 8/Android 14

      S 1 Reply Last reply Reply Quote 1
      • ChrisAC Offline
        ChrisA Platinum Member @StefanoMorgan
        last edited by

        @StefanoMorgan Thanks for your hint, but I don‘t see what that would be good for, other than they would also tell me, that there‘s a problem. As long as I know theres nothing I can do, I‘ll wait until Suunto comes up with an solution

        StefanoMorganS 1 Reply Last reply Reply Quote 0
        • ChrisAC Offline
          ChrisA Platinum Member @BrunoH
          last edited by

          @BrunoH yeah… it didn’t go so well for him. What a pitty he died so early. He was such a great musician

          1 Reply Last reply Reply Quote 0
          • StefanoMorganS Offline
            StefanoMorgan Bronze Member @ChrisA
            last edited by

            @ChrisA If you read most of his comments, i think you understand how it is meant😉

            Suunto 9

            ChrisAC 1 Reply Last reply Reply Quote 1
            • ChrisAC Offline
              ChrisA Platinum Member @StefanoMorgan
              last edited by

              @StefanoMorgan now i got it 😅

              1 Reply Last reply Reply Quote 0
              • S Offline
                Spree Bronze Member @mikekoski490
                last edited by

                @mikekoski490 it looks like FAQs about the Vertical are not up yet, and that link was supposed to send you to an FAQ.

                1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @ChrisA
                  last edited by

                  @ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

                  • delete the regions you down loaded with SA
                  • sync your watch.
                  • out the watch on the charger for 10 mins (maybe optional)
                  • reboot (maybe optional )
                  • redownload the maps

                  Test

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  R zhang965Z ChrisAC 4 Replies Last reply Reply Quote 3
                  • R Offline
                    Racoon6 @Dimitrios Kanellopoulos
                    last edited by Racoon6

                    @Dimitrios-Kanellopoulos

                    I will test it soon. With „reboot“ You mean a soft reset?

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Racoon6
                      last edited by

                      @Racoon6 yes

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        Racoon6 @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos

                        It works! Followed your instructions exactly and everything works! Thanks man! 👍

                        1 Reply Last reply Reply Quote 1
                        • zhang965Z Offline
                          zhang965 @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos said in No-Map-Problem:

                          ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

                          • delete the regions you down loaded with SA
                          • sync your watch.
                          • out the watch on the charger for 10 mins (maybe optional)
                          • reboot (maybe optional )
                          • redownload the maps

                          Test

                          So in summary it’s to re-download the map right?

                          Winners Wear Winners

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                          • ChrisAC Offline
                            ChrisA Platinum Member @Dimitrios Kanellopoulos
                            last edited by ChrisA

                            @Dimitrios-Kanellopoulos works for me 👍
                            IMG_9996.jpeg

                            I didn’t do a soft reset, so that really seems to be optional. Thanks for your help 🙏

                            freeheelerF 1 Reply Last reply Reply Quote 5
                            • freeheelerF Offline
                              freeheeler @ChrisA
                              last edited by

                              @ChrisA
                              it’s awesome how fast the team fixed the issue!! 🍻

                              living sideways

                              1 Reply Last reply Reply Quote 2
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @zhang965
                                last edited by

                                @zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.

                                In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                EzioAuditoreE Maxime TeyssierM 2 Replies Last reply Reply Quote 14
                                • S Offline
                                  SirMcKey Bronze Member
                                  last edited by

                                  The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!

                                  1 Reply Last reply Reply Quote 2
                                  • EzioAuditoreE Offline
                                    EzioAuditore Gold Members @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.

                                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                    Suunto Wing

                                    isaziI 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @EzioAuditore
                                      last edited by

                                      @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      EzioAuditoreE 1 Reply Last reply Reply Quote 1
                                      • EzioAuditoreE Offline
                                        EzioAuditore Gold Members @isazi
                                        last edited by

                                        @isazi thank you.

                                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @EzioAuditore
                                          last edited by

                                          @Hristijan-Petreski yeah as said

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 0
                                          • DMytroD Offline
                                            DMytro
                                            last edited by

                                            It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 3
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