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No-Map-Problem

Scheduled Pinned Locked Moved Suunto Vertical
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  • C Offline
    ChrisA Platinum Member @Egika
    last edited by ChrisA 17 May 2023, 11:50

    @Egika Ok thanks - no problem, new product - anyone should be aware, that there are some glitches. As long as I know that I am not the problem (being too dumb to set it up the right way, or there is a weird technical problem on my side) I can wait for an solution on Suunto’s side.

    For my map position (at the office, no map here also): 48.43332°N 9.96657°E

    F L 2 Replies Last reply 17 May 2023, 12:02 Reply Quote 0
    • F Offline
      freeheeler @ChrisA
      last edited by 17 May 2023, 12:02

      @ChrisA
      great mindset 🙏

      living sideways

      C 1 Reply Last reply 17 May 2023, 12:09 Reply Quote 3
      • C Offline
        ChrisA Platinum Member @freeheeler
        last edited by ChrisA 17 May 2023, 12:09

        @freeheeler On of my grandmasters alway quoted Laoze, when we asked him, when he will teach us a certain technique: “Have patience. Wait until the mud settles and the water is clear. Remain patient and then the right action arises by itself.” The older I get, the more I appreciate his teachings, often we run an hesitate through life and nothing gets done any faster by doing that 🙂

        F B 2 Replies Last reply 17 May 2023, 12:22 Reply Quote 7
        • L Offline
          lessthanmore Bronze Member @ChrisA
          last edited by 17 May 2023, 12:10

          @ChrisA Did you download all suggested maps?
          I live near three regions and the app suggested to download all three.
          I do not have any issue so far.

          C 1 Reply Last reply 17 May 2023, 12:17 Reply Quote 1
          • C Offline
            ChrisA Platinum Member @lessthanmore
            last edited by 17 May 2023, 12:17

            @lessthanmore yes I did (although the ap did not suggest it). I did a walk yesterday and the area I walked is exactly where the map should be:

            thats where I walked:
            IMG_9982.jpeg

            and that’s the corresponding area on the map I had downloaded before (and for which the Vertical told me, that it had the download completed). So actually there should have been a map 🙂

            IMG_9980.jpeg

            D 1 Reply Last reply 18 May 2023, 04:42 Reply Quote 0
            • F Offline
              freeheeler @ChrisA
              last edited by 17 May 2023, 12:22

              @ChrisA
              that is so true, but only few people know or accept it.
              I thought that your sport has an influence in that 👍

              grass is not growing faster when you pull it

              living sideways

              1 Reply Last reply Reply Quote 2
              • Z Offline
                zhang965
                last edited by 17 May 2023, 14:31

                Bloody hell, I did a walk, when I begin the map is still there, 10 minutes after it became empty. And I et off route message even I’m on the route.

                Can’t believe this.

                Winners Wear Winners

                S 1 Reply Last reply 17 May 2023, 15:13 Reply Quote 0
                • S Offline
                  StefanoMorgan Bronze Member @zhang965
                  last edited by 17 May 2023, 15:13

                  @zhang965 Have you contacted Suunto Support? 🤐

                  Suunto 9

                  Z C 2 Replies Last reply 17 May 2023, 15:33 Reply Quote 1
                  • Z Offline
                    zhang965 @StefanoMorgan
                    last edited by 17 May 2023, 15:33

                    @StefanoMorgan said in No-Map-Problem:

                    @zhang965 Have you contacted Suunto Support? 🤐

                    You pick my line

                    Can’t believe this.

                    Winners Wear Winners

                    1 Reply Last reply Reply Quote 4
                    • B Offline
                      BrunoH Gold Members @ChrisA
                      last edited by 17 May 2023, 16:08

                      @ChrisA another great man Freddie Mercury used to say “I want it all and I want it now!” 😁

                      Compasses: M-311, A-10, SK-7
                      Diving: Finnlight Navy 90, Vyper
                      Sports: Metron, S7, S9B and Vertical

                      C 1 Reply Last reply 17 May 2023, 17:51 Reply Quote 1
                      • M Offline
                        mikekoski490 Bronze Member
                        last edited by 17 May 2023, 17:08

                        While still waiting for my Vertical to arrive, I thought I would read through the Suunto Vertical user manual online. Just FYI for the Admins here, there is a broken link on the Offline maps section: https://www.suunto.com/en-ca/Support/Product-support/suunto_vertical/suunto_vertical/navigation/offline-maps/

                        A more detailed instruction on how to setup a wireless network and download offline maps in Suunto app is available here.

                        The hyperlink for ‘…available here.’ is broken and gets the following:

                        404 ERROR

                        PAGE NOT FOUND
                        Sorry! The page you are looking for does not exist anymore.

                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                        Current: Suunto Race Ti

                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                        Suunto App running on Google Pixel 8/Android 14

                        S 1 Reply Last reply 17 May 2023, 19:02 Reply Quote 1
                        • C Offline
                          ChrisA Platinum Member @StefanoMorgan
                          last edited by 17 May 2023, 17:49

                          @StefanoMorgan Thanks for your hint, but I don‘t see what that would be good for, other than they would also tell me, that there‘s a problem. As long as I know theres nothing I can do, I‘ll wait until Suunto comes up with an solution

                          S 1 Reply Last reply 17 May 2023, 17:56 Reply Quote 0
                          • C Offline
                            ChrisA Platinum Member @BrunoH
                            last edited by 17 May 2023, 17:51

                            @BrunoH yeah… it didn’t go so well for him. What a pitty he died so early. He was such a great musician

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              StefanoMorgan Bronze Member @ChrisA
                              last edited by 17 May 2023, 17:56

                              @ChrisA If you read most of his comments, i think you understand how it is meant😉

                              Suunto 9

                              C 1 Reply Last reply 17 May 2023, 18:08 Reply Quote 1
                              • C Offline
                                ChrisA Platinum Member @StefanoMorgan
                                last edited by 17 May 2023, 18:08

                                @StefanoMorgan now i got it 😅

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  Spree Bronze Member @mikekoski490
                                  last edited by 17 May 2023, 19:02

                                  @mikekoski490 it looks like FAQs about the Vertical are not up yet, and that link was supposed to send you to an FAQ.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @ChrisA
                                    last edited by 18 May 2023, 04:42

                                    @ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

                                    • delete the regions you down loaded with SA
                                    • sync your watch.
                                    • out the watch on the charger for 10 mins (maybe optional)
                                    • reboot (maybe optional )
                                    • redownload the maps

                                    Test

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    R Z C 4 Replies Last reply 18 May 2023, 04:55 Reply Quote 3
                                    • R Offline
                                      Racoon6 @Dimitrios Kanellopoulos
                                      last edited by Racoon6 18 May 2023, 04:55

                                      @Dimitrios-Kanellopoulos

                                      I will test it soon. With „reboot“ You mean a soft reset?

                                      D 1 Reply Last reply 18 May 2023, 05:20 Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Racoon6
                                        last edited by 18 May 2023, 05:20

                                        @Racoon6 yes

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Racoon6 @Dimitrios Kanellopoulos
                                          last edited by 18 May 2023, 05:37

                                          @Dimitrios-Kanellopoulos

                                          It works! Followed your instructions exactly and everything works! Thanks man! 👍

                                          1 Reply Last reply Reply Quote 1
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