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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
    299 Posts 65 Posters 43.1k Views
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    • L Offline
      lessthanmore Bronze Member @ChrisA
      last edited by

      @ChrisA Did you download all suggested maps?
      I live near three regions and the app suggested to download all three.
      I do not have any issue so far.

      ChrisAC 1 Reply Last reply Reply Quote 1
      • ChrisAC Offline
        ChrisA Platinum Member @lessthanmore
        last edited by

        @lessthanmore yes I did (although the ap did not suggest it). I did a walk yesterday and the area I walked is exactly where the map should be:

        thats where I walked:
        IMG_9982.jpeg

        and that’s the corresponding area on the map I had downloaded before (and for which the Vertical told me, that it had the download completed). So actually there should have been a map 🙂

        IMG_9980.jpeg

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • freeheelerF Offline
          freeheeler @ChrisA
          last edited by

          @ChrisA
          that is so true, but only few people know or accept it.
          I thought that your sport has an influence in that 👍

          grass is not growing faster when you pull it

          living sideways

          1 Reply Last reply Reply Quote 2
          • zhang965Z Offline
            zhang965
            last edited by

            Bloody hell, I did a walk, when I begin the map is still there, 10 minutes after it became empty. And I et off route message even I’m on the route.

            Can’t believe this.

            Winners Wear Winners

            StefanoMorganS 1 Reply Last reply Reply Quote 0
            • StefanoMorganS Offline
              StefanoMorgan Bronze Member @zhang965
              last edited by

              @zhang965 Have you contacted Suunto Support? 🤐

              Suunto 9

              zhang965Z ChrisAC 2 Replies Last reply Reply Quote 1
              • zhang965Z Offline
                zhang965 @StefanoMorgan
                last edited by

                @StefanoMorgan said in No-Map-Problem:

                @zhang965 Have you contacted Suunto Support? 🤐

                You pick my line

                Can’t believe this.

                Winners Wear Winners

                1 Reply Last reply Reply Quote 4
                • BrunoHB Offline
                  BrunoH Gold Members @ChrisA
                  last edited by

                  @ChrisA another great man Freddie Mercury used to say “I want it all and I want it now!” 😁

                  Compasses: M-311, A-10, SK-7
                  Diving: Finnlight Navy 90, Vyper
                  Sports: Metron, S7, S9B and Vertical

                  ChrisAC 1 Reply Last reply Reply Quote 1
                  • mikekoski490M Offline
                    mikekoski490 Bronze Member
                    last edited by

                    While still waiting for my Vertical to arrive, I thought I would read through the Suunto Vertical user manual online. Just FYI for the Admins here, there is a broken link on the Offline maps section: https://www.suunto.com/en-ca/Support/Product-support/suunto_vertical/suunto_vertical/navigation/offline-maps/

                    A more detailed instruction on how to setup a wireless network and download offline maps in Suunto app is available here.

                    The hyperlink for ‘…available here.’ is broken and gets the following:

                    404 ERROR

                    PAGE NOT FOUND
                    Sorry! The page you are looking for does not exist anymore.

                    Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                    Current: Suunto Race Ti

                    Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                    Suunto App running on Google Pixel 8/Android 14

                    S 1 Reply Last reply Reply Quote 1
                    • ChrisAC Offline
                      ChrisA Platinum Member @StefanoMorgan
                      last edited by

                      @StefanoMorgan Thanks for your hint, but I don‘t see what that would be good for, other than they would also tell me, that there‘s a problem. As long as I know theres nothing I can do, I‘ll wait until Suunto comes up with an solution

                      StefanoMorganS 1 Reply Last reply Reply Quote 0
                      • ChrisAC Offline
                        ChrisA Platinum Member @BrunoH
                        last edited by

                        @BrunoH yeah… it didn’t go so well for him. What a pitty he died so early. He was such a great musician

                        1 Reply Last reply Reply Quote 0
                        • StefanoMorganS Offline
                          StefanoMorgan Bronze Member @ChrisA
                          last edited by

                          @ChrisA If you read most of his comments, i think you understand how it is meant😉

                          Suunto 9

                          ChrisAC 1 Reply Last reply Reply Quote 1
                          • ChrisAC Offline
                            ChrisA Platinum Member @StefanoMorgan
                            last edited by

                            @StefanoMorgan now i got it 😅

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              Spree Bronze Member @mikekoski490
                              last edited by

                              @mikekoski490 it looks like FAQs about the Vertical are not up yet, and that link was supposed to send you to an FAQ.

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @ChrisA
                                last edited by

                                @ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

                                • delete the regions you down loaded with SA
                                • sync your watch.
                                • out the watch on the charger for 10 mins (maybe optional)
                                • reboot (maybe optional )
                                • redownload the maps

                                Test

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                R zhang965Z ChrisAC 4 Replies Last reply Reply Quote 3
                                • R Offline
                                  Racoon6 @Dimitrios Kanellopoulos
                                  last edited by Racoon6

                                  @Dimitrios-Kanellopoulos

                                  I will test it soon. With „reboot“ You mean a soft reset?

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Racoon6
                                    last edited by

                                    @Racoon6 yes

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      Racoon6 @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos

                                      It works! Followed your instructions exactly and everything works! Thanks man! 👍

                                      1 Reply Last reply Reply Quote 1
                                      • zhang965Z Offline
                                        zhang965 @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos said in No-Map-Problem:

                                        ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test

                                        • delete the regions you down loaded with SA
                                        • sync your watch.
                                        • out the watch on the charger for 10 mins (maybe optional)
                                        • reboot (maybe optional )
                                        • redownload the maps

                                        Test

                                        So in summary it’s to re-download the map right?

                                        Winners Wear Winners

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • ChrisAC Offline
                                          ChrisA Platinum Member @Dimitrios Kanellopoulos
                                          last edited by ChrisA

                                          @Dimitrios-Kanellopoulos works for me 👍
                                          IMG_9996.jpeg

                                          I didn’t do a soft reset, so that really seems to be optional. Thanks for your help 🙏

                                          freeheelerF 1 Reply Last reply Reply Quote 5
                                          • freeheelerF Offline
                                            freeheeler @ChrisA
                                            last edited by

                                            @ChrisA
                                            it’s awesome how fast the team fixed the issue!! 🍻

                                            living sideways

                                            1 Reply Last reply Reply Quote 2
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