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No-Map-Problem

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  • C Offline
    ChrisA Platinum Member @Racoon6
    last edited by ChrisA 21 May 2023, 08:41

    @Racoon6 uh thats odd… but I don’t think its a general problem with the watch being buggy. I did a 27 km bike ride (with a two hour break in between) and 10 km Nordic walking- both with navigation - without any maps problems. I guess that adding maps to a ecosystem like Suunto‘s which has worked well for many years without it, is just a big step and also a very complex one softwarewise. So I would anticipate that there will be problems and bugs with that in the beginning, but Suunto normally fixes severe bugs quite fast.

    1 Reply Last reply Reply Quote 0
    • I Offline
      isazi Moderator @dombo
      last edited by 21 May 2023, 08:54

      @dombo weather is based on your phone position 🙂

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      D 1 Reply Last reply 22 May 2023, 18:54 Reply Quote 0
      • E Offline
        Egika Platinum Member @Racoon6
        last edited by 21 May 2023, 19:45

        @Racoon6 is it possible that auto pause was constantly kicking in because of slow movement?
        Just guessing, as I have not seen anything like this in many months of testing…
        Cheers

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        R 1 Reply Last reply 22 May 2023, 17:53 Reply Quote 0
        • R Offline
          Racoon6 @Egika
          last edited by 22 May 2023, 17:53

          @Egika Hello, I don’t really think so. Time, pulse, etc. continued to run normally and I had a speed of 5-6 km per hour.

          1 Reply Last reply Reply Quote 0
          • D Offline
            dombo Bronze Member @isazi
            last edited by 22 May 2023, 18:54

            @isazi hm. so it didn’t work for me. I traveled 500km and I saw on watch forecast for the location of my last activity even weather was synced 10 minutes ago.

            1 Reply Last reply Reply Quote 0
            • Z Offline
              zhang965
              last edited by 24 May 2023, 20:51

              I re-downloaded Paris map, and brand new London, both of them don’t work.

              Winners Wear Winners

              B 1 Reply Last reply 25 May 2023, 23:28 Reply Quote 0
              • B Offline
                Brad_Olwin Moderator @zhang965
                last edited by 25 May 2023, 23:28

                @zhang965 I assume you have a GPS fix first. If the watch does not have a fix, the map will not show properly so it is not possible to see both Paris and London at the same time.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 1
                • J Offline
                  Jan Krejčí
                  last edited by 29 May 2023, 21:43

                  20230529_152723.jpg
                  20230529_152546.jpg
                  Could you please check maps for Czechia as well?

                  D D 2 Replies Last reply 30 May 2023, 15:01 Reply Quote 0
                  • D Offline
                    dombo Bronze Member @Jan Krejčí
                    last edited by 30 May 2023, 15:01

                    @Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

                    M 1 Reply Last reply 31 May 2023, 05:29 Reply Quote 1
                    • M Offline
                      mikekoski490 Bronze Member
                      last edited by mikekoski490 30 May 2023, 15:17

                      I think this will be fixed in a firmware update. I am not having problems with maps at all (Western Canada), but sure sometimes when Im scrolling I get the odd gridlines for a second or 2, and then the full map shows.

                      From my perspective, the map is there, just needs to speed up the processing of the rendering.

                      It is like issues with my previous Garmin Fenix 6X or my Coros Vertix 2 - for those devices it was just lag time or slow. For Suunto, its way faster to move the map around, but some slight hesitation getting the full map onscreen.

                      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                      Current: Suunto Race Ti

                      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                      Suunto App running on Google Pixel 8/Android 14

                      S 1 Reply Last reply 30 May 2023, 15:38 Reply Quote -1
                      • S Offline
                        surfboomerang @mikekoski490
                        last edited by surfboomerang 30 May 2023, 15:38

                        @mikekoski490 Unfortunately I can’t say the same. I do have found some area’s that didn’t render at all. Not even after a while. Zooming out to 500m showed the area but every other zoomlevel causes the area to disappear and show a grid.

                        In this case an overview of the route upfront would be great so an incidental error could be fixed

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        M 1 Reply Last reply 30 May 2023, 15:43 Reply Quote 1
                        • M Offline
                          mikekoski490 Bronze Member @surfboomerang
                          last edited by 30 May 2023, 15:43

                          @surfboomerang Hmmm…it does sound like the ‘map’ data is there though, but the Vertical software needs a tweak to deal with the info? 🤷

                          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                          Current: Suunto Race Ti

                          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                          Suunto App running on Google Pixel 8/Android 14

                          D 1 Reply Last reply 30 May 2023, 16:05 Reply Quote -1
                          • D Offline
                            dombo Bronze Member @mikekoski490
                            last edited by dombo 30 May 2023, 16:05

                            @mikekoski490 yes, I think data are there, because I had the same issue and after soft reset it worked OK. I was biking 5 days in Dolomites (Italy) and it was very random if I see a map or just grid when I switch the screen to map. On the other hand on Sunday (after soft reset) I had 9 hours no problem with map, but I deactivated second S+ app.

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Jan Krejčí
                              last edited by 30 May 2023, 18:45

                              @Jan-Krejčí I saw your message. Please provide lat long and region downloaded.

                              Thank you !

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              H J 2 Replies Last reply 30 May 2023, 19:01 Reply Quote 0
                              • H Offline
                                helgonet12 @Dimitrios Kanellopoulos
                                last edited by 30 May 2023, 19:01

                                @Dimitrios-Kanellopoulos Hi I had the same issue in Sweden. Do you want the long & lat for this as well?

                                D 1 Reply Last reply 30 May 2023, 19:11 Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @helgonet12
                                  last edited by 30 May 2023, 19:11

                                  @helgonet12 yes

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  H 1 Reply Last reply 30 May 2023, 19:36 Reply Quote 0
                                  • H Offline
                                    helgonet12 @Dimitrios Kanellopoulos
                                    last edited by 30 May 2023, 19:36

                                    @Dimitrios-Kanellopoulos sent you a PM

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Mff73 @dombo
                                      last edited by Mff73 31 May 2023, 05:29

                                      @dombo said in No-Map-Problem:

                                      @Jan-Krejčí I had the same issue on bike and I had feeling it is not map related, as these missing tiles were fully randomly. could you try the same place after soft reset?

                                      i had this for France : map working one day, not working another day and softreset make it rework right after. It never happen since then though.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      M 1 Reply Last reply 31 May 2023, 05:44 Reply Quote 1
                                      • M Offline
                                        mikekoski490 Bronze Member @Mff73
                                        last edited by 31 May 2023, 05:44

                                        @Mff73 I’m curious…how do you do a soft reset? Just curious in case I do have map issues. I only know simple power off or reset all settings.

                                        Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                        Current: Suunto Race Ti

                                        Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                        Suunto App running on Google Pixel 8/Android 14

                                        S M 2 Replies Last reply 31 May 2023, 05:52 Reply Quote 0
                                        • S Offline
                                          surfboomerang @mikekoski490
                                          last edited by 31 May 2023, 05:52

                                          @mikekoski490 keep the upper right button pressed until the watch restarts

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          Z 1 Reply Last reply 31 May 2023, 08:16 Reply Quote 2
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